Linear

New: Customize your sidebar

If you're thinking about making the switch to Linear and want to learn more about how to best plan for the transition, watch this video.  Our team walks you through how to get the most out of your Linear trial, shares strategies to get your teammates on board, and leads a tour of the features you’ll want to set up first. https://lnkd.in/eS4Dc23V

Lifecycle of a customer request.

Bring the voice of the customer into product development. › https://lnkd.in/eY34xynX

Introducing Customer Requests › Capture customer feedback › Understand user needs at scale › Build what customers actually want

New: Recurring issues New: Recurring issues New: Recurring issues New: Recurring issues  New: Recurring issues

Building great software requires both product instinct and customer insight. What is it that your users actually want? How can you build solutions instead of just features? Join us for a conversation with Linear team members across our design, engineering, CX, and GTM teams about how they work together in Linear to track, review, and roll-out customer feature requests to deliver a better product. RSVP at https://lu.ma/j2sjlwzc

If you're thinking about making the switch to Linear, we're here to make the first step in your journey with us as easy as possible. Join us for an interactive session, where our team will walk you through how to get the most out of your trial, share strategies to get your teammates on board, and lead a tour of the features you’ll want to set up first. Register at https://lu.ma/2dblozof

New: Nested sub-issues in templates

Linear is a startup that punches well above its weight in the speed and quality of shipping, and supporting a large number of customers (10,000+ companies) with a small engineering team (25 devs). I sat down with Linear's first engineering manager, Sabin Roman. Our discussion: https://lnkd.in/ew89pM4a We covered: • No email. How Linear handles internal communications • Quality. The “goalie” program to address customer concerns and Linear’s zero bug policy • Full remote. How Linear keeps teams connected despite working entirely remotely • Getting stuff done. An in-depth, step-by-step walkthrough of a project at Linear • Creativity + QA. Linear’s focus on quality and creativity over fast shipping  • Career ladders. Titles at Linear, Sabin’s learnings from Uber Brought to you thanks to our wonderful sponsors: 🌟 LaunchDarkly — a platform for high-velocity engineering teams to release, monitor, and optimize great software https://lnkd.in/eAjx6dic 🌟 Sevalla — Deploy anything from preview environments to Docker images https://lnkd.in/effpqesp 🌟 WorkOS — The modern identity platform for B2B SaaS https://workos.com/ Watch it on: • YouTube: https://lnkd.in/ehb4wkGx • Spotify: https://lnkd.in/eKrwfHnj • Apple: https://lnkd.in/ezw4bRAa One interesting takeaway I had: Linear has a preference for creativity over process – when the goal is creativity! Linear is intentionally light on engineering processes when they build new products: their goal is to communicate using “principles” rather than “guidebooks.” The company manages to do this thanks to a mix of hiring engineers with strong product skills and still being a small enough company (60 people and 25 engineers at the time of writing). For more insights, read takeaways, or watch the full episode: https://lnkd.in/ew89pM4a