Lemonade

Lemonade Car is changing the game for good, safe drivers, offering killer prices through our unique approach to telematics. 🚗 ✨ But how exactly do we stand out against industry giants (and their very steep ad budgets)? “We play to our strengths.” - CBO Maya Prosor broke down our approach and how it’s “differentiated and defensible from day one.” Check out more from our Investor Day ⤵️  

Lemonade Pet might be young, but in just over four years we’ve been able to:  ⭐ 20x our book of business—going from $12M to $250M+ in IFP  ⭐ Drop 40 points off the loss ratio  ⭐ Increase efficiencies by 70%, driving down the cost per claim from $65 to $19 COO Adina Eckstein demo’d the magical customer experience, and all the AI that goes on behind the scenes, when filing a pet claim with Lemonade ⤵️

Telematics isn’t new to car insurance…we know that. What is unique is Lemonade’s version of #telematics, leveraging technology and actual driving data to consistently reward good, safe drivers with killer prices. At our recent Investor Day, CEO Daniel Schreiber explained how it all works and why relying on traditional factors in pricing gives a “low-resolution image” of drivers:  ✨ “Telematics changes the game in dramatic fashion—at least the Lemonade version of telematics. Because, at high-fidelity with precision instruments, we capture every mile driven, every foot or inch driven, every tap of the brake, every swerve of the steering wheel. Marital status, credit scores - they don’t hold a candle to the kind of insights we glean.” More on it all ⤵️

If you’ve ever come home to shredded couch cushions or a missing sandwich, you’re not alone. From cats stealing dentures to dogs eating laptops, pet antics are endless. But there’s a serious side too—for many owners these mishaps led to vet visits, with bills sometimes over $500. We asked 2,000 dog and cat owners about the ups and downs of pet parenthood—the mishaps, the finances, the guilt, and their POV on the essentials needed for pets to live their best lives. The TL;DR? Pets are adorable, relentless troublemakers that we love endlessly (regardless of how much they cost us).

Our Investor Day was all about our plan to 10x growth, but how do we actually plan to do that? Chief Business Officer, Maya Prosor, gives a high-level overview of the three core pillars that’ll get us there—all unique to Lemonade: 🩷 Winning brand strategy and customer experience  🧮 Proprietary go-to-market machine built on data 🚗 Differentiated car strategy More from Maya and in our full Investor Day video ⬇️ (in the comments)!

"We're built on AI." Sure, we say it a lot—but what does that actually look like? At our recent Investor Day, COO Adina Eckstein broke it down. For our customer experience specialists, it means becoming AI trainers and experts—teaching our models to get smarter every day. The result? A little bit of magic for our customers ✨ and a massively more efficient workflow for our team.

We hit cash flow positivity this year, so what's next? At our recent Investor Day, CEO Daniel Schreiber shared Lemonade's timeline for the years ahead 🚀. Full video to our 2024 Investor Day in the comments below.

"An organization that has a DNA of being able to cope with change - will succeed" Period. Our COO Adina Eckstein chatted with Gali Bloch Liran on The Human Founder Podcast about scaling Lemonade, building connections, navigating our IPO, the importance of authenticity, and way more. It was a bit tough to not just quote the entire podcast in this post, so check out the full interview below to see why.

Our 2024 Investor Day was one for the books ✨ Since our first Investor Day, two years ago, our downside has shrunk dramatically, while the upside has grown significantly: ✅ Liquidity: From burning $63M to generating $48M in a single quarter ✅ Underwriting: Loss ratio improved from 93% to 73% ✅ Efficiency: Top line grew ~50%, while OpEx contracted ✅ Growth: Upgraded our targets to 30% CAGR on a multi-year basis This is just the tip of the iceberg of what our team presented— ⭐ CEO and cofounder, Daniel Schreiber, lays out the vision and strategy ⭐ Maya Prosor, CBO, talks through the growth plan to $10B ⭐ Adina Eckstein, COO, shares how AI enables infinite scale ⭐ Nicholas Stead, SVP Finance, walks through the model and key metrics ⭐ Tim Bixby, CFO, shares the view ahead And for those interested, grab some 🍿 and check out the full day at the video (in comments)!

Tried to crowd source content ideas from the squad. Lemonade Pet is now available in Minnesota btw.