Fullstory

Fullstory

Software Development

Atlanta, Georgia 34,570 followers

On a mission to make every business more customer centric through true behavioral insights.

About us

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.

Website
https://www.fullstory.com
Industry
Software Development
Company size
501-1,000 employees
Headquarters
Atlanta, Georgia
Type
Privately Held
Founded
2014
Specialties
session replay, heat maps, user experience research, debugging, customer support, web analytics, conversion rate optimization, conversion funnels, jira, google analytics, optimizely, bugsnag, customer experience, cx, ux, and digital experience

Products

Locations

  • Primary

    1745 Peachtree St NW

    Suite G

    Atlanta, Georgia 30309, US

    Get directions

Employees at Fullstory

Updates

  • Poor customer experiences are sooo 2024 🙄 In 2025, only top-tier customer experiences make the cut 😎 To help you level up, we’ve made it easier than ever to see how your website stacks up in 4 key areas 👇 1️⃣ Overall performance 2️⃣ Security 3️⃣ Utility 4️⃣ Data Get your free score below so you can start 2024 with a 💥! ↓ https://bit.ly/4iAReVT

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  • If you’ve been following along, these faces might look familiar! 👀 Grab a drink and get comfortable—Senior VP of Data & AI Transformation, Jordan Morrow, and Senior Data Journalist, Heather Walker, are diving deep into all things data. From data journalism to data literacy to AI, no topic is off the table! 💭 Don’t miss Part 1 ↓

  • You don’t have to move mountains to find success with data and analytical work. Instead, start small and move forward! Here are 5 simple steps towards success 🚀 1️⃣ Outcome: Define your desired outcome. 2️⃣ Strategy: Develop a learning or implementation strategy. 3️⃣ Tools: Ensure you have the necessary tools (like us 🫶). 4️⃣ Skills: Cultivate the required skills through training and practice. 5️⃣ Environment: Create a supportive environment for data-driven changes. Keep reading below! ↓ https://bit.ly/3VTcwEL

  • Your mobile app is often a first impression—and it counts. To keep users coming back, data leaders need to know what drives engagement and causes drop-offs 📊 Here’s how to stay ahead 👇 🕵️ Don't make assumptions. Trust your data! 🔎 Analyze user journeys. ✅ Make performance optimization a priority. 📈 Use data for feature updates. 🚀 Keep up with user retention. Get all the deets ↓ https://bit.ly/41CYmed

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  • What customers say and what they do are often two different stories—and the magic happens when you can tell them apart! ✨ That’s exactly what led Gardner Rordam to Fullstory (and for good reason!). Understanding the 'why' behind customer behavior is kind of our whole thing 😉

  • It’s not just about what your customers do on your website, but how they feel! How connected do your visitors feel to your brand? And, more importantly, why? 🤔 Your customers hold the answers, but decoding their signals takes strategy. Here are a few ways to start ↓ 📊 Use behavioral data to understand the “why” behind every click, scroll, and hover.  🗣️ Ask your customers directly through surveys and customer satisfaction scores.  💬 Listen to your customers' comments, likes, and shoutouts on social media.  🤖 Leverage AI to analyze vast amounts of data and emerging trends. Curious about customer sentiments? More insights below! https://bit.ly/400l6Ua

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  • View organization page for Fullstory, graphic

    34,570 followers

    💭 Food for thought: Letting your customers tell the story > telling them what youuu think it should be. Your customers are the main characters, and when you empower them to create their own path, the impact is undeniable! 📖 Shoutout to Lane Greer, MBA, for this insight—plus a little Fullstory trivia along the way!

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Funding

Fullstory 7 total rounds

Last Round

Series unknown

US$ 25.0M

Investors

Permira
See more info on crunchbase