Chili Piper

There's nothing quite as painful as wasting time on a lead that should have already been assigned to someone else. Imagine one of your reps owns all automotive brands. He's working an active opportunity with Chevy. But then, someone else from Chevy downloads content on your website. Here's what's likely to happen if you don't automatically assign that contact to the Chevy account: 🫠 An SDR reaches out and tries to get them to schedule a meeting without realizing there are active conversations happening with Chevy 🫠 An SDR spends time researching the "new" prospect, only to realize there is an active Opp, and has to spend time re-assigning and syncing with the AE 🫠 Your AE also has to manage Leads and make sure the new prospect gets converted onto the right Accounts / Opportunities 🫠 The lead sits in the queue without any follow-up at all ( 🤮 ) But don't fret. Andrew Pease wrote a whole article showing you exactly how to auto-convert leads to contacts so this never happens to you again. See how to set up your new flow: https://lnkd.in/efMdtHra

New year, same budget 😭

Still working on those resolutions? Here are some suggestions: ✨ Get healthy... pipeline ✨ Reduce spending... on tech ✨ Trim the fat... from your stack ✨ Spend more time with... qualified leads What's your top resolution this year?

You know we love a good stunt. And apparently, you do, too. (The numbers don't lie.) Here are 4 of the dumbest/most delightful stunts we pulled this year ⬇️ And you know we'll be back on our bull$#*^ in 2025. Expect the spiciest nonsense from us 🌶️

You SAVAGES. You loved some truly brutal memes we made this year. Based on your engagement, the consensus is: The spicier, the better 🌶️ These were some of your favorite Chili Piper memes of 2024 ⬇️

Believe it or not, neither of the Bs in "B2B" stands for "Basic." But you wouldn't know it if you looked at your LinkedIn feed... Some people say we're a litttttttle spicier than the average SaaS company (thank you, btw). So we decided to put together a quick list of the things we did this year to heat up your feed. Hopefully this inspires our SaaS friends to do the same. Here are our 5 top tips (feat. Laura Erdem, Tim Davidson, Tyler Washington 🎙️, and Will Aitken) ⬇️

🎵 Where are you, prospects? Why can't I find you? 🎵

🎄 Happy Holidays, LinkedIn friends and lurkers! 🎄 This Christmas, we wanted to give back to the community by launching something close to our hearts — a podcast all about SaaS Support! Say hello to Support Heroes Podcast!🚀 Our very flawed but very real Episode 0 is live, and we couldn’t be prouder. What’s in it? • How Support can drive revenue 📈 • A look ahead at AI in Support in 2025 🤖 • And yes, we wear hats. 🎩 Hosted by Serban Goanta Chad Allard Henrique Girardi dos Santos a big thanks for Chili Piper for their support, it’s a mix of insights, humor, and honest conversations. Give it a listen, and let us know what you think. Here’s to all the support heroes out there! 🥂 #SupportHeroes #SaaS #HappyHolidays

No "ho ho ho" just "OOO" 😭

In honor of Festivus, we’re holding space for airing our grievances about B2B SaaS. We’ll start: We hate when companies hide their pricing and make you go through multiple meetings before they tell you how much the software costs 😤 Your turn. Tell us your B2B grievances. (Next up, the feats of strength...)