Aligning cross-functional teams on a unified strategy starts with clear and consistent communication. One of the most effective ways to achieve this is through daily standups. These short, focused meetings provide a platform for sharing updates, addressing challenges, and gathering feedback, ensuring that every team member stays aligned with the project's purpose and mission. Regular standups reinforce the strategy, promote collaboration, and help maintain momentum by keeping everyone on the same page. Over time, this iterative approach fosters a shared understanding and commitment across all teams.

Running a hotel is like conducting an orchestra. Each section plays its part, but the music is only harmonious when everyone follows the conductor. * Shared Vision: Just as the score guides the musicians, a clear vision guides your teams. Housekeeping, Front Desk, F&B – all working towards exceptional guest experiences. * Open Doors: Encourage communication. A chat between the concierge and the bartender can reveal valuable guest insights. * Play to Strengths: Let your chefs shine in the kitchen, your front desk team charm the guests. Recognize and utilize each team's expertise. Remember, a successful hotel is a team effort. Encourage collaboration, celebrate wins together, and watch your guest satisfaction soar! #hotelmanagemnt

To effectively align a cross-functional team, I focus on establishing clear goals, fostering open communication, and defining roles and responsibilities. Regular meetings and feedback sessions help ensure everyone is on the same page. Celebrating successes and learning from failures also promotes a culture of collaboration and continuous improvement. By leading by example and demonstrating commitment to our unified strategy, I've seen teams come together to drive remarkable results.

1. Foster Open and Honest Communication: Encourage transparency to build trust and ensure everyone is on the same page. 2. Establish Specific, Realistic Goals: Set clear and achievable targets to keep your team focused and motivated. 3. Schedule Consistent Team Check-ins: Hold regular meetings to track progress, address challenges, and maintain alignment. 4. Recognize and Celebrate Achievements: Acknowledge team successes to boost morale and foster a positive work environment. 5. Lead by Encouraging Collaboration: Demonstrate cooperative leadership to inspire teamwork and shared accountability.

Working with different teams in a different timezones is very tricky when you are working in a same output. Adding timezones for multinational companies which needs to be aligned for the business quickly. Companies should make 2-3 events to get everyone on board so that when work needs to be done, it will be done in a short intro which can be understood by them. There should be one goal for every company to make things done while competing with each other.

1. Clear Communication: Establish open and transparent communication channels to ensure that everyone understands the company's vision, mission, and objectives. 2. Align Goals and Objectives: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for each team. 3. Regular Meetings and Feedback: Schedule regular meetings with the team to discuss progress, challenges, and feedback. 4. Recognize and Reward: Acknowledge and reward individuals who demonstrate exceptional collaboration and alignment with company goals. Lead by Example: As a leader, it's essential to model the behavior you expect from your teams. Demonstrate a collaborative mindset, and encourage others to do the same.

Setting SMART goals is underrated, but works magic when it comes to cross collaboration. Attainable goals provided time boundly focuses on the ask and motivates to align conversations towards it.

1. Break the main goal into smaller task with deadlines so each team knows what to do. 2. Make sure everyone knows their tasks so there’s no confusion or overlap. 3. Organize meetings to check progress, solve problems, and ensure everyone is on the same page. 4. Shared online trackers or task lists to keep everyone updated and make things easy to follow. 5. Encourage teams to talk to each other or share their work challenges. What works for me is making sure everyone feels important and responsible for their part in reaching the goal. This keeps everyone motivated and focused.

The main core cause for the head of Customer Experience is ; “To break down organizational Silos” Aligning cross functional team is to take place via multiple means: A- Customer Journeys redesign factory B- CX Congress concept in action C- VOC closed feedback loop D- The CX Board meeting E- The face-off methodology F- Customers’ club The rational here is to induce Customer Centricity and ensure CX governance is in action!!