You're facing objections on delivery timelines in social selling. How do you overcome them virtually?
Faced with virtual sales hurdles? Share your strategies for navigating delivery timeline objections.
You're facing objections on delivery timelines in social selling. How do you overcome them virtually?
Faced with virtual sales hurdles? Share your strategies for navigating delivery timeline objections.
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🔑 "In the world of social selling, overcoming delivery timeline objections is not just about logistics—it's about trust." - Build rapport: Engage with your prospects by sharing relatable stories or case studies that highlight how you've successfully navigated similar challenges. - Set realistic expectations: Clearly communicate potential timelines and the reasons behind them, ensuring transparency to foster trust and understanding. Remember, every objection is an opportunity to strengthen your relationship and demonstrate your value. You got this!
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To overcome objections on delivery timelines in social selling, address concerns proactively with transparency and solutions. Clearly communicate expected delivery dates, and provide real-time updates using automated tracking systems. Highlight customer reviews or case studies where timely deliveries exceeded expectations to build trust. Offer flexible options like expedited shipping or alternative products with shorter delivery windows. If delays are unavoidable, be upfront and provide compensation or discounts as a goodwill gesture. Consistent communication reassures prospects and helps mitigate concerns.
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This is my strategy to address objections about delivery timelines in social selling, start by clearly communicating timelines and using visuals to illustrate the process. Share success stories to build trust, and be proactive by offering alternatives if delays arise. Actively listen to client concerns and empathize with their needs. Use social proof, like testimonials and statistics, to reinforce your reliability, and maintain regular updates to keep clients informed. Finally, leverage technology, such as CRM tools and virtual meetings, to enhance communication. These strategies will help you effectively navigate objections and strengthen client relationships.
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The best I can say is from the outset, make sure your customers understand the expected delivery timelines. This can help prevent misunderstandings and manage their expectations. Build and approve together a timeline for at least 90 days.
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It takes time to find out what resonates with your audience and build trust to the point where you start getting inbound leads. The best strategy is to be upfront from the start, so the client has an idea of what will happen when. Then it’s your job to exceed those expectations!
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Acknowledge & Empathize: First, I validate the concern. Something like, “I completely understand how important timely delivery is for you, and I’d feel the same in your position.” Set Clear Expectations: I provide a realistic timeline and share any potential challenges upfront. Transparency builds trust and prevents future surprises. Offer Solutions: If delays are likely, I proactively offer alternatives. Add additional support to bridge the gap.
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Explicar los procesos y los tiempos al cliente, crear un Gantt de actividades donde el cliente lo pueda ver en tiempo real (por Google Drive yo lo hago y me va muy bien 😉), mantenerlo actualizado y que cada parte sepa qué se necesita de sí mismos para avanzar con los siguientes pasos son un MUST para evitar cualquier objeción. Si ya te enfrentas a obstáculos de entregas, la COMUNICACIÓN con el cliente es la clave. Saber de dónde partió la demora, si partió del cliente porque nos brindó la información tardía podríamos decir que tenemos la sartén por el mango. Pero si la demora parte de nosotros, extender las disculpas del caso y brindar soluciones adecuadas es la opción. Para evitarlo internamente, el seguimiento también es un MUST.
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⏱️ Navigating Timeline Objections: Lessons from the Trenches In my years leading a B2B tech sales team, timeline objections were our biggest hurdle. Here's what worked for us: Transparent communication: We built trust by being honest about delays 🗣️ Value-first approach: Our team focused on long-term benefits over quick wins 💎 Virtual product demos: We used AR to showcase future product iterations 🖥️ Phased rollouts: Offering stepped implementations eased client concerns 🔄 Client success stories: Sharing these virtually became our secret weapon 🏆 I remember when a major client was hesitant due to our 6-month timeline. By virtually walking them through our phased approach and sharing success stories, we closed the deal
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Surrounding yourself with the right people is essential not just in life but on LinkedIn too. As the world's leading expert in LinkedIn and social selling, I always tell my clients that your network is your net worth. When you build relationships with people who inspire, challenge, and push you to be better, your business and personal brand grow exponentially. On LinkedIn, this means strategically connecting with those who elevate your thinking and goals. Your circle will influence your mindset, and when done right, it can be a catalyst for success. Curate wisely, and you'll see the results. Hope it helps. Let me know? Hollie x
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In social selling, overcoming objections about delivery timelines is crucial. Start by setting clear expectations and highlighting shipping options, including expedited choices. Share customer testimonials that mention timely delivery, and provide tracking options for peace of mind. Engaging personally with customers can help address concerns directly. Offering small incentives, like discounts, can also ease worries. By proactively communicating and following up, we can build trust and strengthen customer relationships.
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