In my experience, to support staff morale, provide clear, specific feedback using "I" statements, encourage dialogue, focus on solutions, be timely, follow up, and be respectful and empathetic. Avoid generalizations and use specific examples to create a balanced conversation. Focus on positive framing, open discussion, and potential improvements.

To address concerns about staff decision-making affecting morale, invite feedback openly. Encourage team members to share thoughts in meetings, suggestion boxes, or anonymous surveys. Actively listen, ensure transparency in decisions, and involve employees in problem-solving. Regularly communicate updates to show their input matters, fostering trust and a positive work environment.

Be specific – Focus on the process, not the person. Highlight strengths – Acknowledge what worked well. Address gaps constructively – Offer clear, actionable suggestions. Encourage reflection – Ask for their perspective on improvements. End positively – Reinforce confidence in their growth. Keep it clear, constructive, and supportive.

Work with high-functioning teams that win & lose together can sometimes make it difficult to address issues. That's why providing feedback on decisions that impact morale requires a balanced, empathetic approach. Be specific and timely, addressing concerns shortly after the issue arises with clear examples to prevent misunderstandings. Foster open dialogue by creating a safe environment where employees feel comfortable sharing their perspectives and insights. Offer actionable solutions, coupled with resources or training, to guide improved decision-making and show a commitment to their development while maintaining team morale.

Create a Supportive and Safe Environment Be Specific and Focused Use the "SBI" Model (Situation-Behavior-Impact) Be Constructive and Solution-Oriented Balance Negative Feedback with Positive Reinforcement Encourage Self-Reflection Maintain Consistency and Follow-Up Recognize External Factors Affecting Decision-Making Promote a Growth Mindset Maintain Confidentiality and Trust

Utilizando a clareza para abordar o tema, mostrando os pontos que estão afetando no time e no projeto. Apresentando solução e colocando o colaborador a parte da estratégia para tomada de decisão e responsabilização da ação, marcando prazo e realizando acompanhamentos para conferencias do plano para saber se há necessidade de mudança de rota ou ajuda para execução.