Your team is pushing back against the new ERP upgrade. How can you overcome their resistance?
Facing resistance to new ERP (Enterprise Resource Planning) upgrades is common, but you can turn the tide with a few strategic moves. Here's how to win your team over:
How have you successfully managed ERP upgrades? Share your strategies.
Your team is pushing back against the new ERP upgrade. How can you overcome their resistance?
Facing resistance to new ERP (Enterprise Resource Planning) upgrades is common, but you can turn the tide with a few strategic moves. Here's how to win your team over:
How have you successfully managed ERP upgrades? Share your strategies.
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You need to involve the team members throughout ERP implementation and operations. They should be engaged in ERP requirements definition, the communication sessions for the ERP benefits which can fulfill the needs and expectations of employees and other ERP stakeholders, training to acquire ERP knowledge and skills applicable to the post-implementation workplace and support with feedback loops for ERP experience accumulation and suggestions for continuous business process improvement. The successive ERP-related achievements are celebrated with the team members as and when they happen.
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When your team resists a new ERP upgrade, break it down into smaller, manageable steps. Start by clearly explaining the benefits: Less manual work Better efficiency Fewer errors Involve the team in the process - ask for feedback and show how their input matters. Provide hands-on training with real-life examples they can relate to. Most importantly, demonstrate quick wins that improve their daily tasks. Gradually, their resistance will turn into acceptance. Small changes, big impact!
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Start by explaining the upgrade’s benefits, such as improved efficiency, enhanced features, and long-term cost savings. Address concerns by organizing Q&A sessions to clarify misconceptions. Involve the team early in the decision-making process and highlight how their input shapes the project. Provide hands-on training to build confidence and showcase success stories from similar upgrades. Emphasize how the new system supports their roles and the organization’s goals, fostering a sense of ownership and collaboration.
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