How can you connect with other Field Service Engineering professionals while working remotely?

Working remotely as a field service engineer can be challenging, rewarding, and isolating. You may not have many opportunities to interact with your colleagues, peers, or mentors in person, especially during the pandemic. However, staying connected with other professionals in your field can help you learn new skills, share best practices, find solutions, and advance your career. In this article, we will explore some ways you can network and build relationships with other field service engineers while working from home or on the road.

1 Join online communities

One of the easiest ways to connect with other field service engineers is to join online communities that cater to your interests, needs, and goals. You can find forums, groups, blogs, podcasts, webinars, and newsletters that cover topics related to your industry, niche, or specialty. For example, you can join the Field Service Forum on LinkedIn, the Field Service News community, or the Field Service Podcast. These platforms allow you to exchange ideas, ask questions, give feedback, and stay updated on the latest trends and innovations.

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Marko Ladis

🌐 Unified Leadership | Integrating Collaboration & Communication in the Digital Age | Senior AV Engineer | Ex-Google | Guiding the Future of Work 🧭
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Staying connected in the field service engineering world is crucial. Embrace virtual platforms, engage in online communities, and don't hesitate to reach out for virtual coffee chats or webinars. It's amazing how technology can bridge the gap! 🌐🔧

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Andre Hudson

Manager - Infrastructure Services - ITIL Process Manager/Lean Practitioner/ITIL Certified
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Communication is vital in Field Services! Compartmentalizing destroys morale and stagnates effort. Build a community that welcomes shared information, fosters inclusion, and blurs division. Quiz your team members, and reward their efforts - its surprising what a little gift from a vending machine can do to boost team engagement!

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Manish Kumar

Manager, IT & Infrastructure at Pouring Pounds India Pvt Ltd (Cashkaro.com)
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Microsoft Kaizala and there are many more smart apps are available to connect Field Service Engineers + we have the facility to add site GPS location and picture with the site proof. So you can also maintain in and out time. This ease of tracking the workflow.

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2 Participate in virtual events

Another way to network and build relationships with other field service engineers is to participate in virtual events that offer valuable content, insights, and connections. You can attend online conferences, workshops, seminars, or courses that are relevant to your field, such as the Field Service Virtual Summit, the Field Service Connect, or the Field Service University. These events enable you to learn from experts, interact with speakers, and meet other attendees. You can also showcase your skills, knowledge, or projects by presenting at virtual events or hosting your own webinars.

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Marko Ladis

🌐 Unified Leadership | Integrating Collaboration & Communication in the Digital Age | Senior AV Engineer | Ex-Google | Guiding the Future of Work 🧭
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Virtual events have become a game-changer in the networking landscape. They offer a wealth of knowledge, opportunities to engage with industry experts, and the chance to share your insights. Don't miss out on these virtual gatherings; they're a goldmine for professional growth!

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3 Create and share content

A third way to connect with other field service engineers is to create and share content that demonstrates your expertise, experience, or passion. You can write articles, blogs, case studies, or white papers that showcase your work, solutions, or insights. You can also create videos, podcasts, infographics, or slideshows that illustrate your skills, techniques, or tips. You can share your content on social media, online platforms, or your own website. By creating and sharing content, you can establish your credibility, attract your audience, and engage with your peers.

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RYAN TAJ

Desktop Infrastructure Endpoint Engineer
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Use cloud-based collaboration tools Additionally, you can use tools like Slack, Microsoft Teams, or Zoom to create chat groups, channels, or meetings where you can discuss projects, tasks, or issues with your team and managers. Remote work as a field service engineer requires effective communication and collaboration.

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4 Seek and offer mentorship

A fourth way to network and build relationships with other field service engineers is to seek and offer mentorship. You can find a mentor who can guide you, advise you, and support you in your professional development. You can also become a mentor who can share your wisdom, experience, and feedback with someone who is new or aspiring in your field. You can use online platforms, such as MentorCruise, MentorCloud, or MentorCity, to find or offer mentorship. By seeking and offering mentorship, you can learn from each other, grow together, and foster long-term relationships.

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5 Follow up and stay in touch

A fifth way to connect with other field service engineers is to follow up and stay in touch with the people you meet online. You can send a thank-you note, a feedback request, or a referral offer after an online interaction. You can also schedule regular check-ins, calls, or chats to maintain and deepen your connection. You can use tools, such as Calendly, Zoom, or Slack, to facilitate your communication. By following up and staying in touch, you can show your interest, appreciation, and value to your network.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Toni D

Network Service Coordinator at Verizon Communications
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Wfh is a challenge and Isiolating but you can make it work as best as possible 😉 connecting thru Slack phone conversations! Maintaining sanity!

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How can you connect with other Field Service Engineering professionals while working remotely?

1

2

3

4

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1 Join online communities

2 Participate in virtual events

3 Create and share content

4 Seek and offer mentorship

5 Follow up and stay in touch

6 Here’s what else to consider

Field Service Engineering

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How can you connect with other Field Service Engineering professionals while working remotely?

1

2

3

4

5

6

1 Join online communities

2 Participate in virtual events

3 Create and share content

4 Seek and offer mentorship

5 Follow up and stay in touch

6 Here’s what else to consider

Field Service Engineering

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