New technicians often struggle with proactive maintenance and emergency calls. To effectively guide them, focus on clear communication, practical training, and continuous support. Here's how to help them succeed:

• Provide hands-on training: Offer real-world scenarios and practice sessions to build their confidence and skills.

• Create a mentorship program: Pair them with experienced technicians who can offer advice and share best practices.

• Implement regular check-ins: Schedule frequent meetings to discuss challenges, progress, and provide feedback.

What strategies have you found effective in mentoring new technicians?