The first and foremost is the client's site readiness, before proceeding to installation, provide the requirements in detail to the client, ensure that everything is ready to install. Secondly, update the milestone achievements to the client precisely. Finally, prepare a action plan which needs to be executed if things goes south.

To ensure expectations are met during a remote installation: 1. Plan Ahead – Define scope, deliverables, and ensure client readiness. 2. Communicate Clearly – Use established channels and provide updates regularly. 3. Provide Support – Offer step-by-step guidance and real-time troubleshooting. 4. Monitor and Test – Oversee progress, validate steps, and perform system tests. 5. Document and Train – Share manuals and train the client’s team. 6. Follow Up – Conduct a post-installation review and provide ongoing support.

When managing remote installations, I focus on simplifying the process for the client through the following: 1. Visual Progress Sharing: I provide screenshots, videos, or live demos of key installation steps to give clients a clear sense of progress without technical jargon. 2. Client-Centric Adjustments: I ask clients upfront how they prefer to receive updates (email, video calls, or instant messaging) and adapt my communication style to suit their needs. 3. Quick Wins Early: I prioritize completing and showcasing smaller, impactful parts of the installation early on to build confidence and momentum.