You're facing a conflict with a colleague. How can you practice active listening to resolve it effectively?
When you're at odds with a colleague, practicing active listening is key to finding resolution. Embrace these strategies:
- Reflect on what is said. Paraphrase your colleague's points to show understanding.
- Ask open-ended questions. This encourages deeper conversation and clarity.
- Stay neutral and non-judgmental. Keep an open mind to foster a respectful environment.
How do you use active listening to resolve conflicts?
You're facing a conflict with a colleague. How can you practice active listening to resolve it effectively?
When you're at odds with a colleague, practicing active listening is key to finding resolution. Embrace these strategies:
- Reflect on what is said. Paraphrase your colleague's points to show understanding.
- Ask open-ended questions. This encourages deeper conversation and clarity.
- Stay neutral and non-judgmental. Keep an open mind to foster a respectful environment.
How do you use active listening to resolve conflicts?
-
Take the colleague out of the equation first of all. Check in with you. Self-awareness is always the place to start. Active listening is on the list, but much farther down when there is conflict.
-
Something that I do and use all the time, whenever some friction is felt, always try to be empathetic than being reactive. Listen to the perspective and in conversation devleop common ground make sure emotions are in check and control. for any statement coming up reiterate it and add your understanding to diffuse tension
Rate this article
More relevant reading
-
De-escalationWhat are the signs of conversation escalation?
-
Conflict ManagementWhat strategies can you use to de-escalate a heated argument?
-
Public SpeakingHow do you handle unexpected questions during a speech?
-
Public SpeakingHow would you manage interruptions from audience members during your speech?