🧘 Stay calm: Focus on clear thinking and avoid reacting impulsively. 🔍 Assess the situation: Quickly gather information to understand the scope of the issue. 📊 Prioritize tasks: Identify the most critical actions and address them first. 🗣️ Communicate clearly: Keep all relevant parties informed with concise and direct updates. 🚨 Stay flexible: Be ready to adapt as the situation evolves.

The essence of an exceptional Facility Manager is rooted in calmness, cultivated through a wealth of knowledge and experience. This accumulation empowers them to navigate challenges with clarity, enabling them to identify the right steps to take when mitigating risks. Their reliance on factual data and thorough root cause analyses is crucial, but the real game-changer lies in the delegation metrics they implement. These invaluable tools not only enhance their decision-making but also instill a sense of calm during emergencies. By embracing these principles, Facility Managers can significantly elevate the efficiency and safety of operations, proving that a composed approach is key to successful facility management.

1st thing is to assess the situation and set priorities. Gather accurate and up-to-date information from the team and available systems. Assign and delegate tasks to the team as per the set priorities and everyone’s competency.

Quelques conseils pour garder son calme et agir : Ne pas foncer tête baissée, prendre le temps, s'informer de la situation. Prioriser : Identifiez les urgences les plus critiques. Déléguer : Si possible, en fonction des compétences présentes, confiez certaines tâches à d'autres personnes pour répartir la charge de travail. Communiquer : Maintenez une communication claire et concise avec votre équipe et les personnes concernées. Respirer : Prenez quelques instants pour respirer profondément et vous recentrer. Rester positif : Une attitude positive peut aider à motiver vous-même et les autres. Faire une pause : Prenez une courte pause pour vous ressourcer. Chacun réagira différemment selon son état psychologique et physique.

What an interesting question, I think that maybe the best way is to live the situation, made mistakes and learn from them, every emergency situation is different and being calm and focused is a result of training, of having a good team that you can rely on, of having good information, also the knowledge to understand the root of the cause, the knowledge to look for alternatives. A good team that supports you with insights to make decision, the empowerment to make those decisions, the thrust of your manager that you are doing what is needed to return to normal condition. Sometimes it's just the experience of having overcome many crises and emergencies is what begins to give us the peace of mind to face them.

In high-pressure situations, it's crucial to maintain composure & focus on the task at hand. I employ several strategies to stay calm: 1- I quickly assess the urgency of each situation & prioritize based on safety, impact, & potential risk. 2-I break down tasks into manageable steps, delegate when necessary, & maintain clear communication with team. 3- I consciously focus on controlling emotions, staying present, and avoiding panic. 4- I follow established emergency protocols, it reduces uncertainty. If needed, I adapt to the situation. 5- I take short breaks to manage stress & maintain focus. 6- Once things are under control, I take the time to reflect on what worked and what can be improved, to better handle future emergencies.

Emergency situation are very common in Facilities. Be clam Be on ground Be with team Be a good leadership Do the necessary precautions and safety. Address the situation and inform the concern departments. Assigned the Task. Do smart work

Prioritize Emergencies: Quickly assess the severity of each situation and prioritize responses based on the impact on safety, operations, and resources. Follow Established Protocols: Relying on emergency protocols and checklists can guide actions when things are hectic. Clear Communication: Maintain open lines of communication with the team and stakeholders. Keeping everyone informed and providing clear instructions can prevent panic and ensure coordinated efforts. Delegate and Trust the Team: Trusting the team to handle specific tasks allows me to focus on overseeing the big picture. These approaches have helped me manage emergencies while maintaining a level-headed approach.

Assess the situation, prioritize safety and rely on the building preparedness, refer to emergency protocols and procedures. Communicate calmly, continuously and efficiently and be adaptable and responsive to solving the problem.