Clients resist stricter safety measures for their facilities. Can you persuade them to prioritize safety?
Convincing clients to implement stringent safety measures is a delicate dance of diplomacy and firmness. Here's how to sway their stance:
- Highlight case studies showing the long-term cost benefits of adopting safety protocols.
- Offer a trial period for the new measures, allowing clients to see the value firsthand.
- Frame the conversation around their concerns, using empathy to build a compelling case.
How do you approach client resistance to necessary changes? Share your experiences.
Clients resist stricter safety measures for their facilities. Can you persuade them to prioritize safety?
Convincing clients to implement stringent safety measures is a delicate dance of diplomacy and firmness. Here's how to sway their stance:
- Highlight case studies showing the long-term cost benefits of adopting safety protocols.
- Offer a trial period for the new measures, allowing clients to see the value firsthand.
- Frame the conversation around their concerns, using empathy to build a compelling case.
How do you approach client resistance to necessary changes? Share your experiences.
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Safety and security of a facility is paramount and non-negotiable. The same has to be explained to the clients clearly and amicably. Explain the benefits that everyone will get. Use case studies to further your point. Listen to their concerns. Adjust their requirements. However, the bottomline that you have laid down cannot be breached. Be empathetic at all times.
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“t depends on the country and environment you’re in. In America, it’s all about where the liability lands. If it’s on the company, they’ll address safety issues quickly and without hesitation. But if the liability falls on a third party or the workers themselves, getting them to prioritize safety can feel like pulling teeth. So, figure out who’s liable and present your safety plan directly to them.
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