How can you balance short-term and long-term deadlines more effectively?

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As a field service engineer, you have to deal with various deadlines, both short-term and long-term. Short-term deadlines are usually urgent tasks that require immediate attention, such as fixing a malfunctioning equipment, responding to a customer complaint, or completing a routine maintenance. Long-term deadlines are more strategic goals that involve planning, coordination, and execution, such as installing a new system, upgrading a software, or training a team. How can you balance these different types of deadlines more effectively? Here are some tips to help you manage your time, prioritize your tasks, and communicate your progress.

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