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Billing & Payments

Aaron Newman

I have recently begun utilizing the integrated payments credit card functionality and was surprised by how easy it was to navigate and how helpful the customer support was! 

Aaron Newman
LCSW
Tanya Smolkin

I love how easily I can fully access client information, bill seamlessly and even see my year over year income. This has made completing my taxes and my life so much easier 

Tanya Smolkin
MSW, RSW
Monica Wiebe

I appreciate the private pay features in Owl Practice. I used integrated payments, and it was easy to set up. It saves both the client and me time.

Monica Wiebe
MSW, RSW, MA, ATR

Billing documents are a breeze.

All the documents you need are built right into the system.

  • Generate invoices, receipts and superbills easily with a few clicks

  • All documents are available for your client to download in their secure portal, making them accessible whenever they need them

A flexible payment system that works for everyone.

Allow your clients to pay how they want, and get paid on time.

  • Accept all major credit cards and bank transfers, while providing a seamless client experience

  • A card only has to be added to the system once before it is stored and locked

  • Manage your fee schedule with ease, prorate sessions based on duration, and easily track sliding fee discounts

  • Know exactly how much you’re paying per transaction without month-end surprises

Set it and forget it.

Stop tracking down unpaid sessions by enrolling clients in Auto-Invoice and AutoPay.

  • When you mark a session as “attended” it automatically generates an invoice

  • When a client is enrolled in automatic payments any invoiced or unpaid balances are charged to the credit card on file

  • Owl’s auto invoice and automatic payments features processes all payments overnight, saving you hours of work every month

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Join the thousands of therapists using Owl to run their practice every day.

Frequently Asked Questions

Absolutely! Owl allows you to create invoices and receipts to track all outstanding billing, no matter what payment method your client uses. If you are not processing a payment in the system, you can specify what method your client paid with. Our system lets you report on this information as well.

The only costs for Stripe are the fees on transactions. Stripe charges 2.9% + $0.30 per transaction for credit cards, and 0.1% + $0.30 for each ACH transaction. There is no overhead cost for the service, and it’s included on every Owl Practice subscription plan.

Currently, clients can only add their credit card to their profile on the client portal. All payments are conducted by the practitioner within Owl. This helps make things easier on the practitioner, especially when using our Auto Pay feature (as it requires no manual work on your part!). You’ll never have to wait for their clients to pay them–when using Auto-pay your accounts receivable is always completely in your control.

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