Testbirds

🎆 Goodbye 2024, Hello 2025! 🎆 2024 was a year of collaboration and achievement in Crowdtesting. From empowering seamless digital experiences to supporting businesses across industries, our global community of testers made it all possible. Thank you to our clients, partners, and testers for an incredible year! Here’s to more success together in 2025. Wishing you a joyful New Year’s Eve and a fantastic year ahead! 🥂✨

Was your online store festive-ready? 🎄 The holiday rush may be over, but there’s no better time to prepare for next year. From mystery shopping insights to testing your app under heavy traffic, our solutions keep your customers (and your revenue) happy. Plan ahead to win the next big sale season with ease! 👉 Discover more here: https://lnkd.in/euTXc3Dr

Catch bugs before they catch you! 🐞🕵🏽♂️ Remember Catch Me If You Can? Just like Frank Abagnale always stayed one step ahead, bugs on your platform can be just as elusive—popping up at checkout, in your chatbot, or even in your payment systems. With our crowdtesting services, you can outsmart those pesky glitches before they cause customer frustration. From testing the entire journey to payment processes, we help ensure your site runs smoothly for every visitor. Don’t let bugs play the lead role in your next sale season!

Transform Your Digital Experience with Real User Insights! 🚀 BBBank eG partnered with Testbirds to revamp their career portal through 12 in-depth usability sessions. The result? Identification of 35 key usability issues and actionable insights that led to a user-friendly, intuitive platform. Learn how real user feedback can transform your digital experience. 🔍 Learn more about it: https://lnkd.in/d94XBveg

By 2025, 89% of companies will prioritize customer experience (#CX) as their main competitive edge. If you're not already focusing on CX, you risk falling behind. It’s no longer just about offering a great product—it’s about the experience you provide in delivering it. The Bottom Line - CX in 2025 is About Balance: 🤖 Tech-Human Balance: The future of CX will seamlessly integrate technology with human interaction. 🎯 Personalization vs Privacy: Balancing personalized experiences with privacy will be essential. ⚡ Omnichannel Integrations: Consistent experiences across all channels will be key to seamless customer journeys. 🔒 Retention & Growth: Balancing customer retention with acquisition drives lasting loyalty. Read more about these trends and more on our blog: https://lnkd.in/eyHfsT3E

Back to the Future⚡🚓 Fix Today’s Bugs for Tomorrow’s Success! What if you could go back in time and fix the #bugs that cost you sales this Black Friday and Cyber Monday? While we can’t build a #DeLorean, we can help you future-proof your platform. With our #crowdtesting services, you’ll be ready to handle next year’s big sale season without breaking a sweat.

🎄 The holiday season is here, bringing joy—and challenges for retail and e-commerce! A single glitch during peak shopping times can lead to lost sales and frustrated customers. Here’s what you’ll find inside: ✨ How crowdtesting can prevent holiday tech mishaps 📱 Insights on digital mystery shopping 🌟 CX trends shaping 2025 🛠️ A case study on improving career portals with usability testing Dive in for tips and inspiration to make this season a success! ⏬

Your Cyber Monday mystery? Let’s solve it! 🕵🏽 From disappearing discounts to faulty checkout processes, hidden issues can turn Black Friday excitement into customer frustration. Mystery shopping reveals the real customer experience, from service quality to delivery processes, helping you make data-driven improvements. Get the insights you need to boost satisfaction and loyalty for the next big sale season. 👉 Learn more about Mystery Shopping: https://lnkd.in/eqFSByRN

🎄 Holiday Cheer at Testbirds! 🎉 Yesterday, we came together at our Munich office to celebrate the holiday season with a festive BBQ (yes, even in December!), games, and plenty of good vibes. It was a great chance to connect, share some laughs, and enjoy the cozy atmosphere. ✨ A big thanks to everyone who joined and helped make it a memorable evening. Wishing everyone a cheerful and restful holiday season! 🎄 #Testbirds #HolidaySeason #OfficeChristmasParty

🔮 The future of customer experience is here! From hyper-personalization and AI to accessibility, six key trends are set to redefine how brands connect with their customers in 2025. 🚀 Want to know how these trends will shape your #CX strategy? Explore the full insights now. ✅ Read the full blog here: https://lnkd.in/eyHfsT3E