Applause

Applause's latest blog post delves into the critical role of human expertise in AI development. See where human input in data collection, model evaluation and red teaming helps build robust and reliable AI applications. https://bit.ly/3BDfohz #AI #MachineLearning #QualityAssurance

When it comes to digital accessibility, Cisco doesn't just conform to global accessibility standards -- rather, the company aims to create intuitive, compelling digital experiences for all users, including people with disabilites. Since 2022, Applause has been able to provide the accessibility and UX expertise and strategy that Cisco's Webex team needs to achieve its goals. Learn more about this thriving partnership and the team's unwavering commitment to inclusion in our newest video case study, "Collaboration Without Limits." https://bit.ly/3ZAmKdD #AccessibilityTesting #WCAG #DevOps

Our latest blog reveals the top five insights from Applause's recent survey on the shopping experience, and highlights the importance of comprehensive testing to ensure seamless checkout. Exploring trends like social media-enhanced shopping and omnichannel innovations such as buy online, pick up in store (BOPIS), curbside checkout and delivery lockers, the article can help any retailer assess and optimize their strategy based on fresh data from more than 7,200 consumers in the Americas, EMEA and APAC. Visit our website for more. https://bit.ly/3ZQK2xk #DevTrends #Payments #QA

ICYMI: Applause is a finalist in the 2024 DevOps Dozen Awards! Our Accessibility and Usability Solutions for DevOps Teams is up for Best Testing Service/Tool. With functional testing, accessibility and UX expertise plus insights from the world’s largest testing community of end users, including people with disabilities, our solutions help DevOps teams efficiently release apps, devices and experiences that go beyond accessibility conformance to ensure optimal experiences for all users. Consider casting your vote for Applause, and help decide the winners in all the categories here: https://bit.ly/3YNO3Rr #DevOpsDozen #DevOps #InclusiveDesign #UX

How can we design technology that serves the needs of the next billion internet users? Expert Payal Arora offered compelling answers on the Ready, Test, Go. podcast. She emphasized the importance of understanding the unique cultural contexts of the Global South and avoiding the biases that can creep into global datasets. Arora also discussed the potential of surveillance technologies to become "systems of care" that enhance safety and freedom, particularly for women around the world. Tune in! https://bit.ly/3BuwYnX #ReadyTestGo #InclusiveTech

Learn how to operationalize your AI training and testing program with practical tips on integrating quality and risk frameworks, incorporating testing into your SDLC, and conducting ongoing real-world testing. https://bit.ly/3BDfohz #AI #Innovation #SoftwareTesting

The re-emergence of streaming bundles presents new challenges for ensuring quality subscriber experiences. Dig into this blog to explore the complexities of testing these bundles, including the need to replicate real-world conditions, understand diverse user perspectives and ensure seamless account management across multiple platforms. https://bit.ly/3Dldpz8 #DevTrends #Streaming #SoftwareTesting

With more than 15 million users worldwide, Cisco's Webex is an industry-leading collaboration solution supporting everything from one-on-one calls to large-scale webinars and events. How does the team ensure the experience is optimal for all users, including people with disablities (PWD)? Applause empowers Cisco's design and engineering resources with an end-to-end approach to digital accessibility, including more easily including PWD in design, testing and UX research. Applause frees up internal resources while helping the team account for digital accessibility throughout development – from planning and design through building, testing and release. Learn more in our newest video case study, "Collaboration Without Limits." https://bit.ly/3ZAmKdD #AccessibilityTesting #DigitalAccessibility #InclusiveDesign

"A whopping 75.8% of more than 6,500 respondents said social media sometimes or often influences their holiday shopping. Only 5.8% said social media doesn’t impact their purchase decisions." Our latest blog explores the results of Applause's annual survey on the shopping experience, just in time for the holidays. From comparing products to researching sales to sharing what's on their wishlists, the increasing integration of shopping and social media can't be ignored. Get more information on social media use cases, as well as customer journey, mobile and omnichannel trends and insights, in our latest blog post: "How Retailers Can Create Happy Holidays In 2024." https://bit.ly/3ZQK2xk #Ecommerce #DigitalQuality #Retail

Payal Arora, a leading voice in inclusive technology, joined the Ready, Test, Go. podcast to discuss the stark contrast between the pessimism often found in Western tech culture and the inspiring optimism she sees in the Global South. Arora argues that this optimism, born from a need to solve pressing societal challenges, can be a powerful catalyst for developing truly inclusive technology around the world. Listen to the full episode for a fresh perspective on how we can bridge the digital divide. https://bit.ly/3BuwYnX #InclusiveTech #DevTrends