actionbot

🎯 Achieve your 2025 goals with a proactive digital customer assistant! actionbot is designed to recognize user behavior, identify issues and provide real-time solutions, all while enhancing your customers' experience. Weather it's guiding them through operations or simplifying their purchasing process-our AI Virtual Assistant ensures every interaction is smooth and efficient.

actionbot is a smarter solution to integrate your channels and data sources—all in one place. It changes the way your company connect, communicate and grow. 📈 As your business grows, so does actionbot—it easily adapts to new areas and comes with an intuitive configuration panel. With our AI Virtual Assistant you can enjoy a seamless solution that covers multiple channels, all while keeping implementation and maintenance costs manageable. 🌟

By combing advanced AI engines and IBM watsonx, our solution actionbot ensures comprehensive query handling and maximum response flexibility. How AI virtual assistans are leading to a new era of personalized communication? 🔍 ✅ Optimizing every response by choosing the most efficient AI engine for the task. ✅ Powered by GPT-3.5/4 actionbot creates answers without predefined content limits for greater flexibility. ✅ With the precise AI engine selection assistant guarantees optimal accuracy in every interaction. ✅ Import of information in any format to quickly train actionbot and easily update content.

We’re thrilled to be part of IT@Bank 2024, Poland's leading technological event for the banking sector! 🏦 This prestigious conference gathers top minds from finance and tech to discuss trends and tackle the challenges shaping the future of banking. ♾️ Tomasz Kostrzab (CTO of TUATARA and an important Actionbot team member) will showcase an exciting demo of our AI Governance platform, developed using IBM watsonx.governance. This cutting-edge solution is designed to help banks effectively manage and monitor AI systems in compliance with the AI Act. AI management and compliance are among our top priorities in every AI product we offer at TUATARA — including Actionbot. 🤖 Visit our demo zone tomorrow at 11:10 to see how, together with IBM solutions, we provide our clients with innovative capabilities in AI Governance. #Banking #BankTech #AIGovernance #chatbots Polish Bank Association BANK.pl Banking Processes and Information Center FTB - Forum Technologii Bankowych

Businesses are increasingly adopting AI virtual assistants for several key reasons: 🫅 Enhanced Customer Experience: AI virtual assistants provide faster, personalized responses, enhancing customer satisfaction. ♾️ Operational Efficiency: They automate routine tasks, freeing human agents for more strategic work and reducing costs. ☝️ Scalability: AI systems quickly scale with business growth without compromising service quality. 🪪 Data Privacy and Security: Advanced AI safeguards customer data and ensures compliance with regulations. 📊 Enhanced Data Insights: AI analyzes customer interactions, offering valuable insights for business strategies. 📅 Future-Proofing: Early adoption positions companies to benefit from future AI advancements.

What are the key differences between AI virtual assistants and traditional chatbots? 🤖 We can examine a few significant differences between traditional chatbots and AI virtual assistants: ⭐ 01 - Context Understanding 🤖 Chatbots: Operate on set rules, often struggling with unconventional questions. 🧠 AI Assistants: Leverage NLP and machine learning for better understanding, adapting to various ways questions are asked. ⭐ 02 - Learning and Adaptation 🤖 Chatbots: Static. They require manual updates to improve. 🧠 AI Assistants: Continuously learn from interactions, automatically adapting and improving responses. ⭐ 03 - Personalization 🤖 Chatbots: Provide generic, pre-set responses. 🧠 AI Assistants: Offer personalized replies based on user history and preferences, making interactions feel more human. ⭐ 04 - Handling Complex Queries 🤖 Chatbots: Struggle with multitasking and complex questions, often requiring users to simplify their queries. 🧠 AI Assistants: Handle multiple tasks and complex interactions seamlessly. ⭐ 05 - Integration and Flexibility 🤖 Chatbots: Often operate in isolation, leading to disjointed user experiences. 🧠 AI Assistants: Integrate across platforms and devices, providing unified, comprehensive responses. #chatbots #aivirtualassistant #ai #artificialintelligence

The rapid advancement of AI has transformed customer service, primarily by evolving chatbots into AI virtual assistants. While traditional chatbots have been around for a long time, the next generation of AI virtual assistants is now reshaping the landscape. ⭐ Read our article, in which we explore the differences between AI virtual assistants and traditional chatbots and learn why businesses should consider these advanced AI solutions. 👇

What are the six main benefits of IT support chatbots? The role of an IT support chatbot in supporting the helpdesk is crucial for addressing companies' challenges, particularly remote working and the increased volume of support requests. Here are the key benefits of implementing IT chatbots in organisations. ⭐ Automation of redundant tasks IT support chatbots serve as the first line of defence, automating workflows through conversational Robotic Process Automation (RPA). ⭐ Efficient backend processes Automation gives help desk teams more time to focus on other priorities, improving overall operational efficiency. ⭐ Error prevention and faster resolution Conversational RPA's cognitive computing abilities are used by IT support chatbots to learn from past ticket situations, preventing errors and ensuring accuracy in issue resolution. ⭐ Positive user experience (UX) With the help of conversational AI that employs NLP, NLU, and natural language generation (NLG), chatbots can mimic human behaviour and engage users in dynamic conversations. ⭐ Scalability and versatility These chatbots are scalable for internal departments, including IT, HR, DevOps, and sales. They are also versatile solutions that enhance employee experience and productivity. ⭐ Digital transformation for remote work Finally, IT support chatbots are an essential part of digital transformation, completed by AI and automation, particularly in the new normal of remote working. #chatbots #ai #virtualassistant #it

A 2nd place in the EMEA IBM Business Partner #watsonxChallenge – we are very proud of our team! 🧙