MRI Social Housing

Behind every report, every regulation, and every decision in social housing, there are people—families waiting for safe, stable homes, and tenants relying on timely support. But when data isn’t managed effectively, the consequences go far beyond spreadsheets. 🔹 Poor data quality can lead to missed compliance standards, affecting everything from rent calculations to safety. 🔹 Disconnected systems create delays, inefficiencies, and missed opportunities to support vulnerable residents. 🔹 Ineffective knowledge management means longer wait times, missed appointments, and unmet needs for those who depend on housing services. We understand the weight of these challenges. The responsibility providers carry is immense, and the stakes couldn’t be higher. That’s why we built MRI Agora Insights—to bring data together, simplify reporting, and give providers the tools to act with confidence. This isn’t just about compliance or efficiency—it’s about empowering housing providers to make a real difference in the lives of the people they serve. Because everyone deserves a home they can rely on, and a system that puts them first. Learn more: https://lnkd.in/gEjuKkWh #SocialHousing #DataManagement #TenantSatisfaction

As we approach the holidays, a time meant for warmth, family, and celebration, over 150,000 children in the UK are living in temporary accommodation, with countless others at risk of losing their homes. These aren’t just numbers—they’re families hoping for stability, safety, and a brighter future. For housing providers, the challenges are immense: 🔹 Balancing rising demand with limited resources during the busiest time of year. 🔹 Managing complex temporary housing processes while facing increased pressures. 🔹 Delivering immediate solutions while planning for long-term change. At MRI Software, we know how critical your work is, especially during the winter months. That’s why our Housing Options solutions are here to support you: ✅ Automate time-consuming tasks so you can focus on making an impact. ✅ Use integrated data to make faster, smarter decisions for those in need. ✅ Empower residents with self-service portals, creating a smoother, more dignified experience. This holiday season, let’s come together to provide the stability, warmth, and hope every family deserves. https://lnkd.in/giPcJ5JQ #HomelessnessReduction #CommunitySupport #HousingOptions #HopeForTheHolidays

With the Tenant Satisfaction Measures (TSMs) taking centre stage in social housing, the pressure is on to provide residents with a service that’s not just functional but exceptional. In today’s digital-first world, tenants expect: 🔹 Faster, more efficient responses to repairs and queries. 🔹 Instant access to account details and housing documents. 🔹 Clear communication and greater transparency from their housing provider. But with outdated systems and stretched IT resources, meeting these expectations can feel like a challenge. At MRI Software, we’re helping housing providers rise to the occasion: ✅ Resident self-service portals for logging repairs, checking balances, and staying informed—empowering tenants and reducing admin pressures. ✅ Digitised documents for instant, secure access to critical information. ✅ Managed IT services to give your team the tools and expertise they need to deliver for residents. Tenant satisfaction starts with the right tools. Let’s embrace digital transformation to meet—and exceed—the standards set by the TSMs, creating a smarter, more connected future for social housing. https://lnkd.in/e5t-hF3N #TenantSatisfaction #DigitalTransformation #SocialHousing #PuttingPeopleFirst

Streamline Your Asset Management with Effortless Data Audits Join us on 17th December 2024 for an exclusive demo with Shane Scott to explore how our Data Audits can help ensure your data is accurate, actionable, and ready for the year ahead. ✔️ Over 30 tailored data tests across Location, Survey, Energy, and Servicing Modules. ✔️ Accurate reporting for Decent Homes, Compliance, and 30-year business plans. ✔️ No disruption to your database or additional effort required. 🎉 Special Offer: Book an audit within 4 weeks and receive an exclusive incentive. Click below to reserve your spot today. #AssetManagement #DataAudits #MRISoftware #StreamlineSolutions

The holidays are approaching and the demand for safe, stable housing is becoming even more urgent. Across the UK, over 1.29 million households are waiting for social housing, highlighting the immense pressure on providers to deliver both efficiency and compassion. We understand the challenges you face: 🔹 Residents seeking timely service and clear communication, especially during the holidays. 🔹 Teams managing high workloads with outdated systems. 🔹 Balancing limited resources while meeting rising demands. At MRI Software, we’re here to help you rise to the occasion: ✅ Access all tenant information in one central location to make service seamless. ✅ Equip staff with mobile tools for real-time updates and faster resolutions. ✅ Automate processes like rent accounting and service charges to save time and focus on what matters most—your residents. This holiday season, let’s work together to create stronger, more connected communities. Because everyone deserves a home they can rely on, especially at this time of year. https://lnkd.in/gVW9MPZD #SocialHousing #PropertyManagement #TenantSatisfaction

As temperatures plummet, the responsibility to protect those at risk intensifies. Implementing Severe Weather Emergency Protocol (SWEP) requires quick action and clear processes—but it’s no secret that the logistics can feel overwhelming: 🔹 How can you match individuals to temporary accommodations faster? 🔹 Is your team overwhelmed by the admin and coordination SWEP demands? 🔹 Are you confident in identifying those most at risk quickly and effectively? This is where technology can make a real difference: ✅ Streamline Processes: Automation reduces administrative burdens, freeing up your team to focus on providing care and support. ✅ Faster Placements: Tools that manage availability and needs help you connect people to safe spaces faster, when every moment matters. ✅ Clear Reporting: Systems that track outcomes ensure no one is left behind and help inform future planning. Technology isn’t just about efficiency—it’s about enabling you to provide better support for vulnerable people, especially during the most challenging times of year. MRI Software’s Housing Options solution is designed to help you meet these demands, giving you the tools you need to act quickly, efficiently, and with confidence. Learn more: https://lnkd.in/gUx_zf9t #SWEP #Homelessness #SocialImpact

Did you know? Experts say 90,000 new homes built a year for ten years will clear social housing waiting lists and end homelessness for good. However, it's estimated that over £1bn was spent on temporary accommodation last year and with rising construction and maintenance costs social housing providers are struggling to keep up. One-third of homes require significant repairs or upgrades to meet modern living standards. The Impact on Providers: Housing providers are navigating immense financial pressures: securing funding, meeting compliance requirements, and maintaining tenant services—all while balancing rising costs and limited resources. The Solution: Smarter financial planning and technology can help ease these pressures, driving better efficiency and enabling providers to focus on delivering safe, high-quality homes for their communities. Tools like MRI’s Finance Management solutions are here to support this journey, empowering housing providers to rise to the challenge. When providers have the resources and tools they need, communities thrive. Learn more: https://lnkd.in/gNhQpEri #SocialHousing #FinanceManagement #AffordableHousingSolutions

Thinking back 2 weeks ago at the Welsh Housing Technology forum we hosted with Cardiff Community Housing Association. We've had time to decompress and absorb the amazing day so wanted to reemphasis our appreciations to everyone who joined us for the MRI Welsh Housing Technology forum! 🎉 It was a fantastic day connecting with housing professionals from across Wales, exploring the challenges and opportunities shaping the sector. From the interactive sessions to the networking breaks, the passion and innovation in the room were truly inspiring. Special thanks to Sava for their insightful contribution, adding real depth to our discussions. Together, we tackled key topics like the Renting Homes (Wales) Act, Homelessness strategies, and how our solutions and your dedication is making a tangible difference. It’s always a privilege to bring the housing community together to share ideas, exchange best practices, and strengthen partnerships. Here’s to building a brighter future for social housing in Wales! 🏡✨ #SocialHousing #WelshHousing #TenantEngagement #MRIUserForum

Taking Action on Fly-Tipping: Webinar Recap Did you miss the Taking Action on Fly-Tipping webinar? Co-hosted by RESOLVE ASB, the UK's leading community safety organisation, and the National Rural Crime Network, we explored strategies to combat fly-tipping and the role of technology in protecting communities and the environment. Spotlight on MRI Safer Communities: Our cloud-based solution, launched in 2023, helps local authorities and social housing providers: Manage ASB and domestic abuse incidents effectively. Streamline case management. Improve outcomes for neighbourhoods and individuals. Aligned with the Social Housing White Paper reforms, it empowers teams to respond swiftly and make a real impact. Click here to watch the webinar Learn more: https://lnkd.in/gQxNc6C2 Together, let’s build cleaner, safer, and better communities! #FlyTipping #CommunitySafety #SaferCommunities #UKHousing

This is an important milestone for the sector as Tenant Satisfaction Measures (TSMs) empower tenants and provide invaluable insights for social landlords to refine their services. We recognise that while these measures drive accountability and improvement, achieving compliance can be complex—particularly when it comes to managing data gaps or manual processes. To help social landlords navigate these challenges, we’ve developed a comprehensive compliance guide. It explains how the right technology can simplify the process, improve transparency, and ensure adherence to the revised Consumer Standards. Download your free guide here: https://lnkd.in/e5t-hF3N #TenantSatisfaction #SocialHousing #Compliance