PMC

Happy Christmas from PMC 🎄☃️ Wishing all our customers, colleagues, and the wider community a very Merry Christmas. 2024 has been a big year for us and our customers, and we’ve captured some of our favourite moments and highlights in our end-of-year newsletter. Read it here: https://hubs.li/Q02_TQ8_0 To everyone working in retail and commerce during the festive season—whether you’re enabling seamless online experiences, managing behind-the-scenes operations, or helping customers find the perfect gifts—thank you. You make Christmas happen, and we truly appreciate everything you do. Wishing you a well-deserved rest when the time comes! #MerryChristmas #RetailMagic #ThankYou #SeasonsGreetings

The countdown to NRF is on, and we’re excited to be part of the action! 🚀 Book a meeting to discuss how we can help you: ➡️ Modernise legacy systems to minimise risk and maximise performance ➡️ Navigate complex digital transformation initiatives ➡️ Enhance operational efficiency with effective IT management ➡️ Accelerate software delivery to keep up with market demands ➡️ Ensure software quality through advanced testing and automation ➡️ Create seamless customer experiences with unified commerce solutions We'll be at stand 3221 during the show, or you can book a meeting with us here: https://hubs.li/Q02_hTTV0 #NRF2025 #RetailInnovation #ITTransformation

Manual or automated testing - which one is right for you? 🤔 It's a common question our teams hear, but the answer isn’t always black and white. In fact, both testing methods shine brightest when combined. Here's why: 🛠 Manual testing excels at uncovering user experience issues and ensuring flexibility in complex scenarios, but it can be time-consuming. ⚡ Automation testing delivers speed and efficiency, perfect for repetitive tasks, but it's not always ideal for exploratory testing. To maximise performance, leverage the strengths of both approaches together. 🤝 At PMC, our testing experts are here to craft a tailored strategy that meets your unique needs. Let's chat about what works best for you. #SoftwareTesting #ManualTesting #AutomationTesting

🎙️ How we build exceptional remote teams We’re proud to share that Vishal Shah and Steve Smart recently joined Martin Schofield from Retail247 on their podcast #ShepherdingChaos Together they talk about how we’ve made remote development work for R247. In the episode, they discuss what it takes to run high-performing teams while keeping collaboration, productivity, and culture strong—no matter where people are. Some highlights include: ✅Why we reject the "offshoring" mindset and embrace remote teams as an integral, empowered part of our organisation ✅ How we approach communication and alignment across time zones ✅ Enabling a challenge mindset in your development team At PMC we’ve invested a lot in building remote teams that not only deliver, but thrive. If you’re curious about the “how” behind it, this episode is a great place to start! Listen here! ▶️ YouTube: https://lnkd.in/ezgWSuRW 🎧 Spotify: https://lnkd.in/envTEvgh

Why does software testing always seem to be an afterthought? 🤔 It’s often given low priority, slashed budgets, and limited time. But the reality? Testing is where great products are made—or broken. Think about this: 💡A solid testing strategy catches issues early, saving you from expensive fixes and disappointed customers later. 💥 When testing is deprioritised, product quality suffers, and so does customer trust. Your software deserves better. Our guide highlights the critical impact that testing plays in user satisfaction and retention. At PMC, we ensure testing is a key part of your development process - not an afterthought. Ready to elevate your product quality with effective software testing? Get in touch! #SoftwareTesting #ManualTesting #AutomationTesting #ProductDevelopment

🏆 Relentless Momentum: Key Learnings from the PMC Customer Conference A few weeks ago we hosted the PMC Customer Conference at the iconic Silverstone Museum. 80 retail and tech leaders gathered to explore how to thrive in today’s fast-moving retail landscape. The theme, Relentless Momentum, highlighted strategies for leading through change. It was a brilliant day, packed with learning and inspirational discussions. Here are some of the key takeaways: ✅ Codify ways of working to embrace change ➡️ Nick Beighton, former CEO of ASOS, stressed the importance of focusing on outputs over inputs and building a values-driven culture. “Every day is a work in progress.” ✅ Deliver in increments ➡️ Paul Edney from Primark showcased how rolling out digital transformation in stages, like Click & Collect, minimised risk and improved customer outcomes. ✅ Understand what value means to customers ➡️ Sustainability is critical. Nick Beighton highlighted ethical sourcing he prioritised at ASOS, and Silverstone’s Stuart Pringle discussed carbon neutrality to attract younger, eco-conscious audiences. ✅ Align technology with talent ➡️ Ann Summers’ pivot to simpler, more effective tech solutions underscored the importance of aligning tools with the right skills to drive value. ✅ Empower teams ➡️ Nick Beighton shared how ASOS’ 2011 gamble on the future of mobile, driven by empowered talent, now accounts for 90% of traffic. Trust and autonomy fuel innovation. ✅ Innovate always ➡️ Wimbledon’s unique tech challenges show how focusing on high-impact solutions, like electronic ticketing, can transform operations and customer experience. The conference reinforced that thriving in commerce requires purpose-driven leadership, incremental progress and empowered teams aligned to a shared vision. To round everything up, our team has produced a highlight video to give you a glimpse into the fantastic day we had. View our full event write up here: https://hubs.li/Q02ZN5L20 #PMCMomentum #RelentlessMomentum #RetailInnovation

Ready to fast-track your product releases? ⏩ In today’s fast-paced retail environment, agile software testing is crucial for staying ahead of the curve. As the need to launch high-quality products faster grows, optimising your testing processes has never been more important. Nigel Standing, our Head of Testing, shares key strategies for success: ➡️ Agile methods for faster, smarter development ➡️ Bespoke testing strategies tailored to your needs ➡️ The power of automation in speeding up releases ➡️ Why upfront planning is critical ➡️ Navigating the unique complexities of retail tech Discover how to elevate your testing game: https://hubs.li/Q02ZvnHS0 #AgileTesting #SoftwareTesting #RetailInnovation

We're pleased to be able to share the journey we've been on with Global retailer Superdry to extend the life of their legacy merchandising system with AWS cloud support 🌍 ⚙️ Challenge: With a maturing legacy platform and high replacement costs, Superdry chose to extend rather than replace their core merchandising system, but required a partner with the expertise to do so. 🔄 Approach: We transitioned Superdry’s merchandising system to AWS support, implementing automation and proactive monitoring for streamlined operations. ✨ Result: Superdry now have system stability and an additional 3 year's lifespan on the system, allowing them time to decide where to take their technology in the future. We're also proud to have enhanced stability and reduced operational risks for them. 📢 As noted by a Superdry representative: “As a result of PMC’s migration initiative, Superdry has gained valuable time for considered business planning that will take our organisation into the future. This stability allows us to focus on enhancing our customer experience and exploring new growth opportunities.” 🔗 Read more: https://hubs.li/Q02YH6Cj0 #CloudOperations #LegacySupport #AWS #RetailTransformation

We were joined by the fantastic Natalie Berg at our customer conference last week where she interviewed Paul Edney and Jeannette C. for her Retail Disrupted podcast. 🎙️ The full episode is now live—and it's definitely worth a listen! 🎧 In the episode, Natalie explores: ◾ The rationale behind Primark’s click & collect roll-out and how it’s enabling the retailer to engage with new customers. ◾ 2025 strategic priorities for both businesses. ◾ Working backwards from the customer, testing and learning, embracing failure – how digital transformation requires cultural change. ◾ The importance of speed to market while balancing cost and flexibility. Is WAgile (waterfall + agile) the new way of working? ◾ From virtual sizing tech to in-store payment innovation, which technologies are the retailers excited about for the future? Listen here: https://lnkd.in/eMiPvPY7 #RetailDisrupted #DigitalTransformation #RetailInnovation #RetailTech 🚀

A huge thank you to everyone who took a day out of their busy schedules to join us for our Customer Conference at Silverstone Museum this week! We are especially grateful to our brilliant speakers for sharing their insights and expertise, sparking new ideas and conversations, with special mentions to Richard Lowe, Nick Beighton, Paul Edney, Stuart Pringle, Jeannette C., Cécile Delforge, Donna Stevens, Allan Gransden MBA, Sai Prashant Vajja and Danny Rappaport. To our attendees - thank you for bringing such energy, thoughtful perspectives and a true sense of collaboration (and some great competitive spirit!). 🏁 It was a fantastic day filled with networking, learning and inspiring discussions that reminded us of the power of community and innovation. Stay tuned for the event write-up, where we'll share key takeaways, session highlights and more photos from the day. 📸 #PMCMomentum #SilverstoneMuseum #RelentlessMomentum