Workbounce

gpt-4o now live in Workbounce.

Why do people rarely use the search function in Slack? 🕵️ Because nobody knows exactly where the half-remembered thing actually lives. Was it a Slack thread..? Or was it... A half-finished Google Doc? In the team Wiki in Notion? Mentioned on yesterday's team call? Part of that re:re:re email thread? Nested in a product team sub-folder in Confluence? Buried in customer notes in Hubspot? When reps can't easily find answers, they default to asking in Slack, again and again - it's the path of least resistance ⚡️ We've learned (the hard way) that you need to meet reps where they are.

Have loved working on the layout and design for the Workbounce white papers, coming up with a system for future editions (watch this space 👀) Check out the great work and advice they’re offering 💡💡and thanks to Rowan Bailey for trusting me with such a innovative project.

Loved getting to sit down with Adam Smith and Rowan Bailey at Workbounce to provide my take on knowledge sharing in GTM organizations. Shocker - I call out a few philosophical gaps with traditional learning / knowledge transfer models 😉 There's some stellar contributions in here from solid Enablers, so give the content a read if it tickles your fancy. P.S. I'm also really impressed with what the team at Workbounce is working on. Give them a look! #salesenablement #knowledgetransfer #knowledgemanagement #gtmenablement #revenueenablement

Love that I get to keep chatting and scheming with the crew over at Workbounce. Going on 3+ years now and I’m excited to share the latest, official readout. A few hot takes in here, and some very sage input from other legends like Orla Pollard, Claudia Nagel, and Jonas Taylor. There’s so much more that Rowan Bailey and Adam Smith are doing/going to do. The way this team thinks about what we do in the enablement world is simply simpatico with what I’ve learned and hope to be the future. Give them a follow or a shout. You won’t be disappointed (and you’ll likely find yourself some long-time friends). #salesenablement #knowledgetransfer #knowledgemanagement #gtmenablement #revenueenablement

📣 In December we teased something we were testing internally. Today we’re releasing it for all of our customers. Topics is a real time AI powered window into the questions your revenue team are asking, and in turn are being asked by their buyers. Data is captured from Slack, the Workbounce platform, and soon will incorporate call recording data from Gong and Zoom. Imagine every question that a buyer or prospect asks a sales person during a sales cycle. Think of each one as an informal support ticket, every resolved question creates more certainty for the buyer. At the start of the sales cycle there's a lot of uncertainty, and hopefully at the end, there's very little. Deals where the buyer has a lot of uncertainty don't close. That's why Topics surfaces the highest-impact areas of uncertainty affecting your team, and the deals in your pipeline. Trending topics represent thematic blockers to success. The goal of Topics is to give you the data you need to make decisions around content, coaching, or request support from other business units. You can deep dive into an individual topic to see exactly what is driving it. The power of Topics lies in its integrations across the platforms your team already uses daily - Slack, Workbounce, Gong (coming soon), and Zoom (coming soon). Implementation takes less than 5 minutes, requiring no change management. Within minutes of setup, Topics starts detecting key themes and equipping sales leaders with the information they need to accelerate deals. If you’re ready to transform the way your sales team leverages buyer insights, request a demo or free trial of Topics today. You’ll unlock visibility that will change the way you lead.

Sales teams live in Slack, but constant pings and disruptions make it hard to stay focused. And all those fragmented conversations lead to repeated questions. Enter Workbounce for Slack. Our bot listens for questions then instantly serves up answers pulled from your docs. No more getting derailed or losing momentum. Workbounce also captures those convos into a searchable knowledge base. Now your team consolidates tribal knowledge instead of playing corporate telephone. Stop the distraction overload and start maximizing the insights you already have. Boost sales productivity with Workbounce.