South West Water

Over the last few weeks our we've been meeting with local MPs to talk about the work that our brilliant colleagues have been doing for their constituents. We've been accelerating investment ahead of our most ambitious plan for the region - investing £3.2bn over the next five years, on top of the £1.2bn we've already spent over the last two years. Our plans to have more customers as shareholders, through our unique WaterShare+ scheme, directly gives our communities a voice in their water company, with more to come. Next week, Ofwat will deliver its final determination on our 5-year plan - as we continue to focus on what matters most to our customers. Susan Davy Richard Foord MP Ian Roome Steve Race Anna Gelderd Rebecca Smith #MPs #Water #PR24 #Investment

“On behalf of all my dedicated colleagues here at Pennon, we welcome today's announcement from Ofwat. With more investment than ever before, we can continue to transform what we do for customers and communities.” “For me, while today's news is about investment, the real story is about those who will deliver this change, the amazing people I work with, the generations of families that have served their communities in the sector for over hundreds of years and will continue to do so for the next 100 years.” Susan Davy.

We are investing a record £3.2bn for customers across the South West, Bristol, Bournemouth and Sutton and East Surrey to deliver what matters most to customers and communities for the period 2025-2030. The £3.2bn investment will see further improvements across the main customer priorities – securing safe, clean drinking water, reducing the use of storm overflows across the regions’ bathing waters and protecting the environment, with investments in renewables. Susan Davy, Pennon CEO said “Today’s news from Ofwat means that we have been given the green light to invest a record £3.2bn level over the next 5 years. This is on top of the £1.2bn we’ve already invested in our assets recently. We’re serious about making a difference now and in the future - our customers rightly deserve to see real change which we are already delivering. At the same time, we’re here to support customers to use less water, save more money as we do more than ever to support anyone struggling to pay their bill.” Read the full announcement here: https://lnkd.in/dW-446W5.

We have completed work to connect several properties at Royal William Yard in Plymouth to its wastewater network that were discharging sewage into Firestone Bay. This has been a real collaborative effort, and we would like to thank Luke Pollard MP, Urban Splash and local residents for their support 💧🤝 We look forward to seeing the positive impact of this work on water quality for the environment and the many people who enjoy taking to the water at Firestone Bay. Find out more - https://lnkd.in/e5vpn-Da

We're on track to deliver our industry-leading pledge to eradicate water poverty by 2030, with around 45,000 customers currently being supported through our support tariffs. 💧 We never want our customers to worry about paying their bills and our teams work hard all year round to make sure we are providing help in the best way we can, when customers need it the most. Read the full article here: https://lnkd.in/edmAVFQe

Over 840 litres of harmful pesticides and chemicals from farms across Devon and Cornwall were safely collected and disposed of last year to help protect the environment and natural water quality 💧 The work was carried out by Cornwall Wildlife Trust and West Country Rivers Trust, through funding from our catchment management programme, Upstream Thinking. Read the full article here - https://lnkd.in/eDTfFm_3

We would like to say a massive thank you to our brilliant colleagues who have been working tirelessly around the clock this weekend during the storm. They have been battling the hazardous conditions through the night to keep the taps flowing for our customers and protect the environment. It’s testament to our dedicated and skilled teams that we have managed to keep the majority of customers in supply, despite widespread disruption and power outages.

Last week, we hosted our Watershare+ meeting at Restormel water treatment works in Bodmin. Customers had the opportunity to tour the water treatment facility, engage with our senior leadership team, ask the questions which mattered most to them and learn about our investment plans. Thank you to all those who attended. To learn more about upcoming WaterShare+ meetings please visit - https://lnkd.in/en_F5YKM

Our team were in Kingswear today for our latest Roadshow stop. It has been fantastic to meet with over 1,000 customers and residents across the region so far. Our CEO, Susan Davy, was there to talk about what’s ahead and answer questions from the local community. Big thanks to everyone who came out – it’s always great to hear your thoughts and to share what we’re working on.

Delivering major storm overflow reductions in Princetown 🌊 We have recently upgraded the village’s wastewater treatment works by improving the site’s pumps and treatment process – doubling the amount of wastewater it can handle. Area Operations Manager, Jess Cox explains more: “As someone who lives locally to Princetown and oversees the area’s wastewater network, I’m proud of the work we’ve done here. It’s already made a big difference but we know there is more to do. “We continue to work every day – me and hundreds of colleagues – on further improvements across our communities in order to protect the environment and reduce our use of storm overflows.” Find out more - https://lnkd.in/emSwzR5d