SmartSurvey

SmartSurvey

Technology, Information and Internet

Tewkesbury, Gloucestershire 1,324 followers

Create online surveys and forms with our user-friendly yet advanced survey software.

About us

SmartSurvey is a UK-based provider of digital survey solutions. Launched in 2010, the company has rapidly grown into one of the leading online survey platforms in the UK and Europe. Over 100,000 customers worldwide trust us to; * Provide a customer-first approach to providing survey software * Deliver advanced features to suit market needs * Allow for secure data collection * Help identify business opportunities & market trends * Benchmark customer satisfaction * Review employee engagement * Carry out important academic research Our friendly, knowledgeable team is focused on helping you reach the people whose opinions matter the most. SmartSurvey is agile, innovative and constantly developing ways to collect and analyse data. At SmartSurvey, our personalised customer support is exceptional. Our team is friendly, approachable and professional and we are focused on delivering the tools you need to conduct effective research. Registered under the Data Protection Act, we are trusted by a multitude of organisations to store data securely on UK-based servers. We are proud to have been named as one of the UK’s top 100 digital businesses after being selected to attend the first-ever summit of a new global network called D5 London, hosted at Buckingham Palace.

Website
http://www.smartsurvey.co.uk
Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
Tewkesbury, Gloucestershire
Type
Privately Held
Founded
2010
Specialties
Online Survey Software, Online Questionnaire Tool, Create Online Surveys, Online Survey Tool, Market Research, Customer Satisfaction, Online Surveys, Web Surveys, Create a survey, Conduct a survey, Free surveys, Feedback surveys, Employee attitude, and Make a survey

Locations

  • Primary

    Basepoint Business Centre

    Oakfield Close

    Tewkesbury, Gloucestershire GL20 8SD, GB

    Get directions

Employees at SmartSurvey

Updates

  • 📈 Quickly Calculate Your NPS Score Your Net Promoter Score (NPS) is a powerful metric to measure customer loyalty—and calculating it is easier than ever! 💡 Here’s how to calculate your NPS: 1️⃣ Identify the number of Promoters and Detractors. 2️⃣ Subtract the number of Detractors from Promoters. 3️⃣ Divide the result by the total number of responses. 4️⃣ Multiply by 100 and round to the nearest whole number. 🎉 Prefer a faster method? Use our free NPS calculator to get your score in seconds! Start uncovering insights with your NPS results today. #NPS #CustomerFeedback #DataDrivenInsights #CustomerLoyalty https://hubs.la/Q02-7gjP0

  • Turn survey responses into real business opportunities! Our Pipedrive integration allows you to create new leads, deals, and contacts automatically. Keep your CRM up-to-date with zero manual input, thanks to unique IDs. This means more time for strategy and less time on data entry. Streamline your lead management and ensure your team's efficiency today! Get started in the Integrations settings. #LeadManagement #Efficiency https://hubs.la/Q02-6n1L0

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  • 👁️ Fine-Tune Your Data with Hide/Show Answer Options Introducing Hide/Show Answer options – giving you greater control over your survey data visualisation and analysis! 🔧 What can you do? - Choose which answers to include or exclude in your charts and data tables. - Save your preferences as part of a view for future use. - Access this functionality in both the Results Summary and Dashboard charts. 📌 What’s new? - A handy icon indicates hidden answers (visible only to you, not on shared views, exports, or dashboards). - Customise your data like never before and focus on what matters most! #DataControl #SurveyResults #Customisation #Insights

  • At SmartSurvey, we're making strides in how you analyse data. Our latest update introduces text analysis charts to your survey results. Engage with your opentext feedback using bar, pie, and trend charts in your dashboards. Spot trends over time and adapt swiftly to evolving insights. Dive into word clouds for a dynamic summary of key feedback themes. Simplify sharing insights across platforms, making data actionable for all stakeholders. Discover how these enhancements can elevate your analysis today! #SurveyInsights #SmartSurveySolutions https://hubs.la/Q02ZSH780

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  • Exciting news! Now, you can add data directly within your dashboards, making your data visualisation process faster and more intuitive than ever before. Say goodbye to switching tabs and hello to seamless insights. Efficiently add charts, responses, and text notes in a few simple clicks. With customisable filters, focus on what truly matters and tailor your data presentation with ease. Unleash the power of direct data entry and transform your dashboard experience today! #DataVisualisation #DashboardRevolution https://hubs.la/Q02ZSDfQ0

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  • 📊 New Chart Functionality for Enhanced Analysis We’re excited to introduce new chart features to make analysing your survey results even easier! With this update, you can: - Create a variety of chart types to visualise your data. - Customise display options for clearer insights. - Enhance your reports and presentations with professional visuals. These tools are now available within your survey results summary, helping you dive deeper into your data and communicate findings effectively. Start exploring today and take your analysis to the next level! #DataVisualisation #SurveyResults #AnalysisTools #Reporting

  • 🚀 Make Survey Creation Effortless with Templates Not sure where to start with your survey? Survey templates are here to help! Templates provide a quick and easy starting point, speeding up your survey creation process and ensuring you’re asking the right questions. ✨ Why use templates? - Perfect for getting started when you’re short on ideas. - Save time with pre-built frameworks. - For Enterprise accounts, create and share custom templates across your team to ensure consistency and efficiency. Get started with survey templates today and unlock a faster, smarter way to gather insights! #SurveyDesign #Templates #Efficiency #EnterpriseTools

  • Exciting news from SmartSurvey! We've launched Text Analysis Charts to breathe life into your opentext data. Visualise qualitative feedback with vibrant bar, pie, and trend charts, making data interpretation a breeze. Track evolving themes over time and across campaigns, enabling quicker adaptations to new insights. Create engaging word clouds to capture key feedback themes at a glance. Unlock the potential of these powerful visuals to transform data sharing and empower your team with actionable insights. Start exploring today! #DataVisualisation #SmartSurvey https://hubs.la/Q02ZSnRZ0

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