**Embracing Back-Office Transformation** 📈 Over the next five years, we anticipate significant changes in how organisations manage back-office and IT processes. Most are under pressure from rising costs, evolving customer expectations, and supply chain disruptions. 🔑 At Parseq, we believe digital transformation is the key to unlocking sustained savings and service improvements—yet many organisations have only scratched the surface. It’s time to look beyond front-end convenience and focus on transforming back-office processes for real results. Are you ready to transform? Discover more in this blog from our CEO, Craig Naylor-Smith, https://lnkd.in/eYTXVJET #DigitalTransformation #ITConsultancy #BPO #ManagedServices #ProcessImprovement #Automation
About us
Parseq is one of the largest independent business services and IT providers, with a global client base spanning FTSE 100 financial services companies, major utility providers, leading telecoms operators, manufacturers and local authorities. We employ more than 500 people across eight sites in the UK, Bulgaria and India. We also maintain international partnerships covering eight countries. We make it easy for organisations to digitally transform their processes, improve their operational efficiency, and enhance the customer experience by: • Using automation to help clients optimise their document, financial and payment processing. This includes finance and accounting services, such as credit management and invoice processing; digital back-office services, such as automated cash allocation and digital mailrooms and payment services, including cheque processing. • Printing specialist documents with in-built security features, such as cheques and ballot papers • Providing IT services, including consultancy and project implementation, managed services, software license resale and product support. Every year, we process £36 billion of payments, digitise 70 million documents, print 117 million secure documents and have delivered over 220 IT implementation projects globally.
- Website
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http://www.parseq.com
External link for Parseq
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 201-500 employees
- Headquarters
- Rotherham, South Yorkshire
- Type
- Privately Held
- Specialties
- Finance & Accounting Outsourcing, Banking Processing, Document Management, IT Outsourcing, Business Process Outsourcing, Payment Processing, Customer Experience, Digital Mailroom, Accounts Payable, Automation, Fulfilment, Printing Solutions, Warehousing & Logistics, Data Capture & Processing, Accounts Receivable, Payment Allocation, Lockbox, Credit Control, Cheque Processing, Parking & Fines Processing, Invoice Processing, IT Services, License Resale, IT Consultancy, Cash Allocation, Digital Back Office, Secure Print, Business Services, Payment Services, Disaster Recovery, and Business Continuity
Locations
Employees at Parseq
Updates
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Wishing you a very Happy and Prosperous New Year from all the team at Parseq. As we look forward to working with you in 2025, we would like to thank you for all your support in the past year. We’re ready to work alongside you in fresh opportunities to gain sustained cost savings and business improvements as we develop new service offerings and deliver more tech-enabled services. Happy New Year 🥂 #bpo #outsourcing #newyear2024 #happynewyear #digitaltransformation
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Wishing you a very Merry Christmas and a Happy New Year from all the team at Parseq. Let’s take time to relax, unwind and spend some time with our families and friends wherever we are as we enjoy this festive period. We look forward to working with you again in 2025. Merry Christmas everyone 🎄 #bpo #outsourcing #christmas2024 #merrychristmas #festivefun
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Digital transformation is no longer optional—it’s essential for businesses aiming to stay competitive in an ever-evolving market. The true value lies in achieving tangible, measurable outcomes. Here’s how it can transform your business: 💸 Cost savings Automating repetitive tasks and optimising workflows can reduce operational costs by up to 30% within five years according to a McKinsey & Company study. 🎯 Enhanced customer experience Through digital transformation, businesses can reduce response times, increase customer satisfaction rates, and improve retention. ⏱️ Accelerated time-to-market With the latest technology stack and strategy, time-to-market can shrink significantly, giving you a critical edge over competitors. 🌐 Improved collaboration and agility In a hybrid or global work environment, digital tools can break down silos, fostering real-time collaboration across teams and geographies translating to quicker decision-making and faster adaptation to market changes. At Parseq, we don’t just implement technology—we help you realise the full value of transformation by aligning every solution to your unique business goals. Curious about how digital transformation can deliver results for your organisation? Let’s chat. https://lnkd.in/eaeTCsGB #DigitalTransformation #ITSolution #ITServices #BusinessGrowth #CustomerExperience #OperationalExcellence
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🎁 It’s time to make the countdown to Christmas even more special 🎁 As we look forward to celebrating Christmas, we would like to thank all of our Parseq teams for your support throughout the past year. We’ve enlisted the help of a ‘special guest’ to come and spread some festive cheer across our sites as we get into the festive mood. Time to share out the chocolates! 🎄 A very Merry Christmas to all 🎅 #Christmas #outsourcing #festivefun #teamspirit #teambuilding
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🎆 New year new start 🎆 Are you looking for new storage facilities to start the new year with a bang? Whether you’re a world-renowned brand, start-up, micro e-commerce business, or simply in need of extra storage space to support the new year rush, we can meet your storage and fulfilment requirements from our high-quality, ideally-located site. With demand likely to strengthen across the economy in 2025, more and more businesses will be looking for warehousing space to help complement in-house storage or simply to help meet new year capacity issues. The challenge can be finding a solution that blends five critical requirements: 💡 Flexibility – the right storage volume in time for the new year, over the right time to suit your needs 📈 Scalability – the facility to increase or decrease space as and when it’s needed 💰 Reduced overheads – only pay for what you need, when you need it 📅 Simple booking – we’ll talk you through onboarding 📍Location – a central UK position, with strong access to motorway networks We can deliver an immediate, flexible storage solution with 2,000 pick, and 1,000 pallet locations available now, and room to expand to more. Our warehouse management system integrates with a host of e-commerce platforms, and through our key logistics partners, we can offer daily despatches across the UK. Contact us now, https://lnkd.in/eaeTCsGB to see how we can usher in a huge opportunity for your business to re-evaluate your warehouse needs, reduce costs, and support your seasonal campaigns in 2025. #storagesolutions #flexiblestorage #warehousespace #scalablestorage #warehousing #fulfilment #ecommerce #Hellaby
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Businesses of all sizes are embracing outsourcing to drive efficiency and growth. Our research shows that even micro-businesses are turning to third-party providers, primarily for finance, IT and communications support. And as businesses continue to scale, the need for specialised expertise and cost-effective solutions only grows: 90% of SMEs and 99% of big businesses are currently outsourcing some back-office activities, and this will increase further in 2025. Discover more from our State of Back-Office Outsourcing 2024 – 2025 Report -> https://lnkd.in/d_xKgiyd #outsourcing #backoffice #SME #finance #IT #communications #BPO #DigitalTransformation #ProcessImprovement
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🎄 Happy Save the Children Christmas Jumper Day 2024 🎄 We’ve all been getting into the Christmas spirit and pulling out our best Christmas Jumpers! Parseq staff across our sites have been marking Save the Children National Christmas Jumper Day with a chance to make a yuletide fashion statement and spread some festive cheer. Wearing our Christmas jumpers not only brings a smile to our faces, but also helps to get us in a generous mood to change children’s lives, and their futures for good. Donations to the Save the Children fund were gratefully received. Well done to all the Parseq team 🎄 🎅🤶🏼 #christmasjumperday #savethechildrenfund #festivefun #happyoffice #christmas 2024
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💼 Outsourcing in 2025: Which sectors are leading the way? 💼 More than half of UK organisations plan to increase the level of business processes outsourced to third parties next year. But which sectors are leading the way? Our latest research reveals that more than two-thirds of organisations in the charity, public and tech sectors plan to start or increase their use of outsourcing partners to deliver back-office activities in 2025. This trend is driven by a combination of factors, including the need for specialised skills, cost reduction, and a focus on core competencies. Discover more from our State of Back-Office Outsourcing 2024 – 2025 Report -> https://lnkd.in/d_xKgiyd #outsourcing #backoffice #charity #publicsector #techindustry #BPO #DigitalTransformation #ProcessImprovement
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𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲 𝗚𝗮𝗽: 𝗟𝗮𝗿𝗴𝗲 𝘃𝘀. 𝗦𝗺𝗮𝗹𝗹 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗜𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗶𝗼𝗻𝘀 𝗼𝗻 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 Parseq’s research reveals a notable divide in readiness for the FCA’s March 2025 Operational Resilience deadline: -> 88% of leaders at large institutions (250+ employees) are confident their internal processes comply -> This drops to just 58% for financial SMEs. While large organisations have the scale, resources and partnerships that enable robust continuity, smaller firms face heightened risks: -> Localised disruptions, such as power outages or cyberattacks, can severely impact operations -> Back-office functions, often managed in-house, are more vulnerable to failures in staffing, technology, or facilities -> Outsourcing critical processes, such as mail handling, document processing, and customer contact operations, provides resilience and ensures compliance. Discover how we help financial organisations of all sizes close the resilience gap and prepare for the March 2025 deadline: https://lnkd.in/dPy-WkF8 #𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 #𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 #𝗕𝗣𝗢 #𝗗𝗶𝗴𝗶𝘁𝗮𝗹𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 #𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁