Nibble

Looking back on some fun moments from this year at Nibble, featuring on BBC One is definitely up there. Crossing the threshold of handling 1 million automated negotiations was a key moment for Nibble, allowing us to branch out and start to really use our data to explore new, more complex negotiation flows in B2B sales and procurement flows as well as eCommerce. Interested? Let's set up a meeting for in the new year 🤝

Taking a moment this morning to recognise a lovely new client to work with on online stores around the world. So pleased to be live with Oh Polly and Bo&Tee on their UK USA and AUS stores – see Nibble in action on Oh Polly in this clip! They used us over Black Friday to drive more sales at better margins and engage their customers in an on-brand chat with the CTA “Get a special price”

🇺🇸 We are in New York in January, at NRF's invitation-only Innovator Showcase, sharing how AI negotiation is reshaping the buying experience for shoppers and brands in DTC ecommerce, B2B sales, and procurement. Looking for innovation? You've found it 🎯 National Retail Federation #NRF2025

🤔 How did your last broadband renewal go? And how long did you spend on the phone? Let's imagine what it would be like if you could speak with Nibble, instead... Take a look at our mock up of how a negotiation with Nibble could look in contract renewals. Imagine turning a long phone call into a simple AI chat you could complete within 1-2 minutes, and still leave with the same end-result: a new deal that you're happy with. Broadband providers could instantly offer customers multiple options so they could pick what works best for them – perhaps a longer contract for a cheaper monthly fee, or a short-term contract that offers more flexibility – and let these customers negotiate on their terms instantly, avoiding (sometimes multiple) phone calls and long hold times. Ready to innovate contract and renewal negotiations? Let's talk 💬

We're not in Kansas anymore Toto... our first big foray into B2B commerce and I couldn't be prouder of team Nibble for a Dragons Den win last week 🏆 . It was a pleasure and a privilege to make new friends and learn so much about B2B ecommerce. My key takeaways and where it will take us in 2025: 1.       It’s all about the people 2.       Innovation Starts from the top 3.       It’s all about the people (did I mention?!) 4.       Good things come to those who wait

How did your last broadband renewal go? 🤔 What if you could speak to Nibble instead... would you prefer this? 👀 I got a broadband renewal email from Virgin Media O2 recently - see how much faster it would be with a Nibble negotiation! Imagine turning a long phone call into a simple AI chat you could complete within 1-2 minutes, and still leave with the same end-result: a new deal that you're happy with. Broadband providers could instantly offer customers multiple options so they could pick what works best for them – perhaps a longer contract for a cheaper monthly fee, or a short-term contract that offers more flexibility – and let these customers negotiate on their terms instantly, avoiding (sometimes multiple) phone calls and long hold times. Anyway, back later to review your comments... I need to make a phone call...

The Nibble team will be at B2B Online Europe this Wednesday and Thursday, both attending the conference and speaking on stage on the Thursday afternoon about AI negotiation for B2B. Opportunities for improving efficiencies with virtual agents in B2B have skyrocketed with advancements in technology – early adopters are going to be the first to profit. Want to know how easy it is to set up a POC? Let's talk 🤝

💡 Did you know? Nibble isn’t just about shopping… At London Tech Week a few months ago, I was honoured to share how our 1.2 million ecommerce negotiations have laid the groundwork for a general-purpose AI negotiation agent. From B2B to software services, enterprise sales, and beyond, we’re redefining what’s possible with AI. Recently, someone asked me if AI negotiation works in procurement. The answer? Absolutely. Here’s what it can do: 💰 Capture valuable savings on tail spend 🤝 Free up your team to focus on high-value relationships 💙 Build trust with smaller suppliers who often get overlooked Curious if AI negotiation could work for you? This article breaks it all down - it’s probably faster to set up a proof of concept than you think.

From meeting them at shows and dinners and listening to their success stories, I know what Rosie Bailey and Jamie Ettedgui are building at Nibble is an amazing bit of retail technology. Nothing beats experience though and I’ve just used it for the first time and happy to post my review. It is awesome! 🎉 The chatbot is incredibly convincing, and includes emotional responses like emojis that I bet are proven to improve conversion rate, and the subsequent checkout process via Shop Pay (it was a BLAKE MILL shirt again so obviously I was a known entity) was a 2 click affair. Kudos for a brilliant tech startup doing something groundbreaking. Any retailer in my network on Shopify should get a demo asap and I know it works on all platforms! Nice one Nibble team! https://lnkd.in/eBRHe4eE

Want to solve the problem of capturing discerning customers who need a deal but NOT interrupt your full-price sales? This one's for you, especially if you're selling home appliances or electronics... Here is how we solved this for one client and delivered +20% conversion and +10% AOV with average discounts of < 3%.