From AI-driven chatbots that answer your questions instantly to real-time fraud detection protecting your finances, artificial intelligence is revolutionizing how banks serve their customers. But it’s not just about convenience—it's about delivering hyper-personalized experiences that resonate with individual needs. In today’s world, customers demand more than just digital-first solutions—they want proactive financial insights, seamless integration, and robust security. Hyper-personalization has shifted from a "nice-to-have" to a must-have for banks looking to thrive. How is your organization adapting to this new era? Are you leveraging AI to meet evolving customer expectations? Let’s discuss how these innovations are shaping the future of banking.: https://bit.ly/4fmPsoi #DigitalBanking #ArtificialIntelligence #CustomerEngagement #FutureOfBanking
About us
We enable financial institutions to drive engagement and growth with highly personalized and well-executed digital platform solutions. Our mission is to enhance digital engagement through Artificial Intelligence, delivering seamless experiences in mortgage renewals, auto finance, wealth management, and digital banking. We turn data into tailored insights that can resonate with all customer demographics. In short, we give our clients the power to prosper.
- Website
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www.fintilect.com
External link for Fintilect
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 1985
- Specialties
- Financial Services, AI, and Digital Banking
Locations
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Primary
London, GB
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Sandy, Utah, US
Employees at Fintilect
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Grant Parry
Fintech Strategist, Serial Entrepreneur, Chief Strategy Officer at Fintilect
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Benoit Launay
CTO & Cybersecurity Professional | CISSP, OSCP, CTIA
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Randy Hansen
VP of Software Engineering at Connect Financial Software Solutions
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Kenzo HUDELOT
Head of Product & Delivery | Digital, Data, Analytics & AI
Updates
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The financial services industry is at a turning point, with generative AI poised to revolutionize how banks operate and serve their customers. The Financial Brand highlights four key trends that will shape AI adoption in banking by 2025: 1. Intuitive Search: Transforming data into actionable insights, freeing employees for higher-value work. 2. AI Agents: Redefining efficiency and personalization, from underwriting loans to hyper-personalized customer experiences. 3. Multimodal AI: Elevating customer service by seamlessly processing text, images, and audio for more intuitive interactions. 4. Advanced Security: Using AI to combat sophisticated fraud threats and enhance cybersecurity. With 2025 set to be a tipping point for AI in banking, the opportunities are immense for institutions ready to innovate. From improving productivity to strengthening fraud defenses, AI is reshaping the future of financial services. Dive deeper into this transformative shift by reading the full article: https://bit.ly/3ZWhzGh. #ArtificialIntelligence #GenerativeAI #BankingInnovation #CustomerExperience #FutureOfFinance
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Our new article focuses on how the global banking landscape has transformed dramatically, driven by technology and shifting customer expectations. From digital-first experiences to hyper-personalized services, consumers now demand tailored solutions, seamless integration, and robust security. Artificial intelligence (AI) is at the forefront of this evolution, enabling banks to deliver personalized insights, proactive financial guidance, and advanced security measures. AI also streamlines operations and enhances customer engagement with innovations like chatbots, real-time fraud detection, and gamified financial tools. As the industry embraces AI, hyper-personalization is becoming essential for banks to stay competitive and meet customer needs. Explore how AI is shaping the future of banking and why hyper-personalization is no longer optional: https://bit.ly/4fmPsoi #DigitalBanking #ArtificialIntelligence #CustomerEngagement #FutureOfBanking
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This article by ASBN Small Business Network highlights how credit unions are really stepping up for SMBs, offering that personal touch, lower fees, and accessibility that many larger banks just can’t match. Interesting to see stats like 49% of rural SMBs preferring smaller financial institutions—it shows how much trust and connection matter. That said, the challenges are real. Upgrading digital services and expanding branch networks seem like key moves to keep the momentum going. It’ll be exciting to see how these smaller institutions evolve to meet the needs of today’s businesses! https://bit.ly/3ZymADO #SmallBusiness #Digitaltransformation #CreditUnions #SMB
Why community banks and credit unions are gaining popularity among SMBs
https://www.asbn.com
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Woodhurst, in partnership with Finativ, has launched the “Powering the Lenders: The Technology Landscape” report—a must-read guide for Specialist Lenders navigating technology solutions. We’re proud to have contributed to this insightful resource, which explores how technology is transforming Specialist Lending and Building Societies. Our mission is to empower financial institutions with tailored solutions that drive growth and efficiency in a rapidly evolving digital landscape. With insights from over 30 vendors, the report helps lenders identify the right technology partners to tackle their unique challenges and unlock growth opportunities. Download your copy today and shape the future of Specialist Lending: https://bit.ly/49tEXyk #SpecialistLending #DigitalTransformation #Fintech
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🌟 Exciting News! 🌟 We’re thrilled to share that Fintilect has been recognized at the World Future Awards 2024 as a winner in the TOP 100 Next Generation Awards! 🏆 This award celebrates our innovative excellence and dedication to shaping the future of financial services through cutting-edge technology. Curious about what sets us apart? Discover more about our journey and solutions here: www.fintilect.com #Innovation #Awards #FinancialServices #Teamwork
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The digital transformation of auto financing continues to gain momentum. Despite a slight sequential slowdown in Q3, the adoption of electronically originated auto loans rose 28% year-over-year, showcasing the strong demand for digital-first solutions. Explore more insights to see how the industry is evolving: https://bit.ly/3BdcIHf #AutoFinance #DigitalTransformation #EContracting #Innovation #FinTech
E-contracting origination volume jumps 28%
https://www.autofinancenews.net
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Why Hyper-Personalization is the Key to Financial Wellness In a recent article, Kevin Phillips, our Director of Solution Engineering, explores why financial wellness is now a cornerstone of holistic well-being—on par with physical and mental health. But achieving it requires a shift in strategy. As Kevin explains, hyper-personalization powered by AI is transforming how financial providers engage with their customers. By leveraging insights into spending habits and lifestyle goals, providers can deliver truly empathetic and tailored support, turning each interaction into a meaningful step toward financial security. Discover Kevin's insights on how prioritizing empathy and personalization can make financial wellness accessible to all: https://bit.ly/3YII54s #FinancialWellness #HyperPersonalization #CustomerExperience #AIinFinance #EmpathyDriven
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According to recent research, only 48% of bank customers feel their institution truly understands them. There’s a tremendous opportunity to bridge this gap by investing in hyper-personalization, proactive outreach, and tailored solutions. This article by the The Financial Brand delves into how 'real convenience means offering the right service at the right time in the right pace, whether online or in-person': https://bit.ly/4fTVsW9 #BankingInnovation #CustomerExperience #FinancialServices #DigitalBanking #PersonalizedBanking #HyperPersonalization #BankingTrends #FinTech
How to Know What Your Customers Need Before They Do
thefinancialbrand.com
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How Hyper-Personalization Unlocks Financial Wellness In our recent piece, Kevin Phillips, Director of Solution Engineering, delves into why financial wellness has become essential to holistic well-being, alongside physical and mental health. But as Kevin explains, achieving it requires financial providers to go beyond traditional approaches—hyper-personalization is key: https://bit.ly/3YII54s Kevin highlights how AI-driven insights enable providers to create a deeply empathetic understanding of their customers. By analyzing everything from spending habits to lifestyle goals, AI can help turn each customer interaction into a step toward financial security. According to Kevin, if providers place empathy and hyper-personalization at the forefront, they can make financial wellness achievable for all. #FinancialWellness #HyperPersonalization #CustomerExperience #AIinFinance #EmpathyDriven