Fintilect’s Post

According to recent research, only 48% of bank customers feel their institution truly understands them. There’s a tremendous opportunity to bridge this gap by investing in hyper-personalization, proactive outreach, and tailored solutions. This article by the The Financial Brand delves into how 'real convenience means offering the right service at the right time in the right pace, whether online or in-person': https://bit.ly/4fTVsW9 #BankingInnovation #CustomerExperience #FinancialServices #DigitalBanking #PersonalizedBanking #HyperPersonalization #BankingTrends #FinTech

How to Know What Your Customers Need Before They Do

How to Know What Your Customers Need Before They Do

thefinancialbrand.com

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