The era of split-screeners, secret streamers and event schemers. BT Group's Network Wrapped is here to reveal all bt.com/network-wrapped
About us
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life. Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
- Website
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https://www.bt.com/about
External link for BT Group
- Industry
- Telecommunications
- Company size
- 10,001+ employees
- Headquarters
- London
- Type
- Public Company
- Specialties
- Superfast broadband, Fixed-line voice, Mobile, Sports broadcasting, Networked IT services, Cyber security, Software Defined Networking, Managed Services, and Cloud Technologies
Locations
Employees at BT Group
Updates
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During the festive season technology is more important than ever, from video calls to online shopping, digital skills help us bridge the distance and ensure we stay connected with loved ones. It’s a time to invest in digital literacy which is why we’ve partnered with AbilityNet to bring digital skills and advice to over 5,000 older people across the UK in the last year, a programme that will expand in 2025. Victoria Johnson, our Responsible Business Director at BT Group, explores this in her recent CityAM article. https://lnkd.in/eXRJX9t6 #DigitalSkills #StayConnected #WeConnectForGood
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BT Group reposted this
🎄 Day 2 of Babington’s Christmas Countdown! 🎄 One of our biggest achievements in 2024 was the launch of the BT Group Apprenticeship Fund in partnership with BT Group, helping SMEs, charities and public sector organisations upskill existing employees and prepare for the future. Since the launch in September, over £175,000 has already been transferred to SME’s, charities and public sector organisations across England – and we’re just getting started! 🎉 Let’s make 2025 even bigger! Partner with Babington to maximise your levy funds. https://lnkd.in/eZjW_T8K #Babington #BTGroup #DevelopingBetterFutures #UnlockingPotential #Apprenticeships
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BT Group reposted this
We are working together with BT Group to raise awareness amongst unpaid carers about the move to digital landlines and how this may impact the people they care for. If you need additional support or identify as vulnerable, you can contact your phone company to let them know so that they can provide additional support for you and/or the person you care for. BT customers can call 0330 1234 150 for support. Find out more information here: https://lnkd.in/eHkGi6ws #DigitalSwitchover
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2024 has been a year filled with iconic moments, but the way the UK engages with major cultural events is evolving. A new era of connectivity-powered experiences has begun. BT Group’s Network Wrapped is here to reveal all. Explore how the nation has live-streamed and split-screened its way through the biggest moments of the year and find out what people are most excited about for 2025: bt.com/network-wrapped #Wrapped #Network #Connectivity #Data
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Join us for a session on Unlocking Apprenticeship Funding through the BT Group Apprenticeship Fund, in partnership with Babington. This event is perfect for SMEs, charities, and public sector organisations looking to access apprenticeship funding to develop their workforce. Event Details: Tuesday 17th December, 11am – 12pm. Register here: https://lnkd.in/enPZaia5.. #Apprenticeship #SMEs #Training
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Empowering voices, breaking barriers, securing the future. In an industry where women are still hugely under-represented, ‘Pass the mic’ is a podcast series created by BT Group’s cyber community, where women inspire and support each other in the cyber world. Meet Asha, who was diverted from technology initially, but now in security propositions she realises that in cyber, you can really make a difference and help keep your loved one’s safe in an online world. To view the full episode – https://lnkd.in/eEUgxYFy #womenincyber #womenintech #future #career #bettertomorrow #cyber #passthemic #womeninbusiness #empowerment #podcast #allyship #wearetheprotectors
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BT Group reposted this
We are transforming our customer service experience platforms at BT Group to go further for our BT Business and EE customers. 🔎Here’s what’s happening: 🤝Digital at BT Group, in collaboration with Sprinklr, has deployed advanced #AI and #GenAI capabilities to its customer contact platforms. 📈The enhanced experience is helping EE virtual assistant Aimee prepare customers for things like international travel or explaining billing charges. 👤All whilst freeing time for customer service guides across the Group to focus on more complex issues. 👉Find out more by reading the full story over on our newsroom: https://bit.ly/3ZwyRbQ Paul Bentley Kenneth Deeley Scott Kiehl Ghanasham Apte Harry Singh Hena Shamim Jalil Deepika Adusumilli Beth Mitchell Alex Bell Simon Evatt Stephanie Eadon Grant Whiteside Rachel Bimbi Nick Lane Sushant Nayagar Aron Shaw Giles Barron Armand David Hamid Miah Rory Read Ragy Thomas Rose M. Sean Brownell Blake Snijman Austin DeArman #BTGroup #BT #EE #DigitalTransformation #CustomerExperience
BT Group leans on AI to transform customer service experience
newsroom.bt.com
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BT Group reposted this
Connecting Dartmoor Zoological Society Zoo - the power of Partnership with BT, a roaring success! Welcoming over 90,000 visitors a year, and with 50 full-time staff caring for more than 80 species of furry, feathered and scaly friends, Dartmoor Zoo knew they needed to upgrade their outdated technology. Home to Dragan the tiger 🐯, Freddo the leopard 🐆 & Rodney the capybara, this small, family-friendly zoo has quite the history – recently celebrating a decade of being a conservation charity! However, with their aim to further their global conservation, education, and research efforts, as well as growing charitable donations, adoptions, and animal experiences, Dartmoor Zoo is firmly focused on the future. Today, with BT connectivity and voice solutions it can rely on, the fantastic team of employees and volunteers can focus on doing what they do best – caring for their animals, delivering exceptional experiences and making Dartmoor Zoo a roaring success. Dartmoor Zoo is ready for the future, and we’ve got their back. Check out the full video 👉 https://bit.ly/3ZIALqW #BTMeansBusiness #DartmoorZoo
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BT Group reposted this
We had an incredible time at BT Tower this week, marking the International Day of Persons with Disabilities 🌟 The event was filled with inspiring talks from BT Group CE Allison Kirkby, Google, AbilityNet, Business Disability Forum, and Bailey Smith, all highlighting the importance of #inclusion and #accessibility in the workplace. 🏆 A huge congratulations to our ‘Breaking Boundaries’ award winners: Adam Foster, Disability champion Peter Howe, Rising Star of Disability Tammy Lewis, Role Model of the Year Adam Noyce, Outstanding Contribution to Accessibility Nurun Harrar, Special shoutout for her work with the Able2 Network Check out our highlights video to catch a glimpse of the event 👇 #IDPD