Everything New Zealand

Last week, the Everything New Zealand team celebrated Christmas in style with an unforgettable afternoon out. Here are some of the highlights: 🎁 Kicking off with Secret Santa around the Christmas tree 🎄 A hilarious Christmas-themed Kahoot quiz (with some excellent Everything New Zealand trivia!) 🚁 Flying over to Walter Peak in style with The Helicopter Line 🐮 Catching up with Dougal the Highland Cow 🍴 Enjoying a delicious gourmet BBQ dinner at the Colonel’s Homestead 🚢 Cruising back to Queenstown aboard the iconic TSS Earnslaw A huge thank you to our amazing partners, Totally Tourism Limited and RealNZ, for helping make this year's Christmas party truly special. From all of us at Everything New Zealand, we wish you a Merry Christmas and a Happy New Year. Here’s to a fantastic 2024, and bring on 2025! 🥂

Always a pleasure hosting the wonderful RealNZ team at the office - especially when they treat us to an impromptu rendition of "Jingle Bells"! 🎶 Thanks for bringing treats and festive spirit today, Fiona Boffy, Juanita Palmer and Shannon Clark! 🎄🎅🍪 #EverythingNewZealand #RealNZ #LocalAgent #CollaborativeSuccess #ChristmasCheer #JingleBells #SillySeason #TourismNZ

Yesterday, we hosted the Everything New Zealand Local Agent Speed Networking Event, and what an afternoon it was! Here's a quick recap of what we achieved: ✅ 50 Agents demonstrating their dedication to enhancing their knowledge and customer service ✅ From 22 Hotels, Hostels, and Holiday Parks ✅ Meeting with 19 incredible Operators showcasing the best experiences the region has to offer The event was a fantastic opportunity for Agents and Operators alike to connect, share insights, and prepare for the upcoming summer season. Key Takeaways for Agents: 🔑 Gained valuable knowledge and insights to better tailor activity recommendations for guests. 🔑 Learned about the latest updates and unique features from top tourism Operators. Key Takeaways for Operators: 🔑 An opportunity to present their experiences and highlight what makes them unique. 🔑 Strengthened connections with Agents dedicated to providing exceptional guest experiences. A huge thanks to Laura Smith and Matt Morgan for organising such a seamless and impactful event. It’s clear that the energy and collaboration in the room will lead to great things for NZ tourism! Looking forward to seeing how these connections translate into memorable experiences for travellers. #EverythingNZ #LocalAgents #Networking Alia McWhirter Max Koester, Florian Kindt Deborah Fraga Jason Laine Li Li Emilie Nolan Sam Baker, Demian Kuester Nardia Clarke Annalise Sunde, Jamie Sugden Fiona Boffy Cam Mitchell Francesco Garino Leanne Atherton

What a Ka-Hoot! On Friday afternoon, our team gathered together to end the week with a Kahoot! quiz, putting our knowledge to the test over a few drinks and nibbles. The theme of Friday’s Kahoot! quiz was "Rotorua tours & activities." Questions ranged from activity check-in times to fun facts about the best spots around Rotorua. Here are just a few of the highlights: 1️⃣ How long do you get in the mud baths at Hell's Gate? 2️⃣ True or False: Zorb is weather-dependent 3️⃣ What’s the maximum number of people allowed in Secret Spot tubs? 4️⃣ Off Road NZ is a 24 minute drive from Rotorua, what city do you head towards to get there? Each question tested our expertise and added to our collective knowledge - and, of course, led to a few laughs along the way! It’s a great reminder that a little friendly competition is the perfect way to end the week and deepen our understanding of the amazing experiences we recommend. Can you answer these questions off the top of your head? 🤓 #EverythingNewZealand #TeamBuilding #TeamTraining #RotoruaNZ

🌍 In a world where digital solutions are rising, travellers are still looking for the human touch in areas that matter most - like advice on travel plans, local recommendations and customer support. According to Phocuswright's recent report, a significant majority still prefer human interactions for many key travel services. At Everything New Zealand, we understand the value of both human interaction and digital efficiency. Our Local Agent platform, utilised by hotel concierges and travel agents across New Zealand, combines the best of both worlds - empowering concierges to offer personalised service while leveraging a digital platform to simplify bookings, boost efficiency and increase exposure for activities. This article is a great read if you’re interested in learning more about the balance between digital and human experiences in travel ⤵️ #EverythingNewZealand #LocalAgent #TravelTech #ConciergeService #NZTourismIndustry #DigitalTransformation

Today we're putting a spotlight on our thriving partnership with Queenstown Lakeview - Hampshire Holiday Parks, who have been actively using the Everything NZ Local Agent platform to book a wide range of activities for their guests and generate significant ancillary revenue. 💫 Located just minutes from Queenstown’s town centre and lakefront, Queenstown Lakeview Holiday Park offers a variety of accommodation options, from self-contained units to camping sites, making it a top choice for visitors. Since partnering with us pre-winter season, the team has consistently booked experiences for their guests, from local adventures to activities as far as Rotorua in the North Island! Their engagement goes beyond bookings – the Queenstown Lakeview team has also become an active part of the Everything NZ Local Agent community, regularly attending our events, famils and training sessions. This partnership is a true success story, and we look forward to building momentum together as we head into the summer season. #Queenstown #LakeviewHolidayPark #EverythingNewZealand #LocalAgent #CollaborateSuccess #SuccessStory #BookPlayEarnToday

It was a real treat having Julianna Cools from Canyoning New Zealand visit us yesterday for some invaluable product training with our Customer Experience team. We loved learning about the latest updates in preparation for a busy summer season 🌞 A big thank you to Julz for taking the time to visit us (and for the treats!). We can’t wait to share your epic canyoning experiences with our customers this summer 🧗🤩 The team had some extra fun with this one, as you’ll see from the photos! #CollaborativeSuccess #EverythingNewZealand #CanyoningNewZealand #TeamTraining #NZTourism

We're proud to be providing Heritage Hotels Auckland with the tools to enhance their guest experience through the Everything NZ Local Agent platform - a one-stop-shop for booking New Zealand tours and activities. Located in one of Auckland’s most iconic historic buildings, Heritage Auckland offers both families and business travellers a luxurious stay with resort-style amenities like a rooftop pool, spa, and sauna. With the Everything NZ Local Agent platform, the Heritage team have access to book a wide range of activities for their guests, all in one place! From wine tours on Waiheke Island to visiting Hobbiton and Waitomo on a day trip, or family fun at the Odyssey Sensory Maze. As the busy summer season approaches, we’re excited to support Heritage Auckland in creating memorable guest experiences and boosting ancillary revenue via our easy-to-use platform. #Auckland #HeritageAuckland #EverythingNewZealand #LocalAgent #BookPlayEarnToday #PartnershipSpotlight

🌿 We’re excited to share that Laura Smith from Everything New Zealand’s Local Agent recently attended part of the Real NZ Mega Famil alongside several of our valued Local Agents! Together, they experienced the incredible Earnslaw Eco Experience, immersed themselves in the Farm Experience, and enjoyed a delicious BBQ dinner at Walter Peak. The journey on the iconic TSS Earnslaw offered breathtaking views, while the eco experience highlighted the importance of sustainability in our region and the efforts that Real NZ are making. Laura and the Local Agents also had the chance to meet some of the local farm animals and indulge in a delicious BBQ buffet, and garden to plate afternoon tea making it a truly unforgettable day. Thank you to RealNZ for organising such an fun and immersive event. We’re always thrilled to explore what makes New Zealand so special! #RealNZ #EcoTourism #Earnslaw #NewZealandExperiences #LocalAgent #EverythingNZ #Earny

It’s fantastic to see Driftaway Queenstown embracing the Everything NZ Local Agent platform to offer even more to their guests. ✨ Driftaway Queenstown, located on the scenic Frankton Beach, offers a refreshing and sustainable holiday park experience for Queenstown visitors. With a strong focus on delivering memorable guest experiences, the Driftaway team is further enhancing stays by using our platform and digital solutions to provide seamless access to a wide range of local activities. As the busy summer season approaches, we’re excited to see this partnership continue to thrive and support Driftaway in creating unforgettable holiday experiences for their guests. 🚀 #Queenstown #CollaborativeSuccess #EverythingNewZealand #LocalAgent #BookPlayEarnToday #PartnershipSpotlight