Rivero

We did it! 🏆 Last night we took home the #Pay360Award for Best Risk or Compliance Project! This win is a true testament to the hard work and dedication of the entire Rivero team. Your relentless focus on efficiency and innovation made this possible! 🙌 A huge thanks to our partners at Cornèr Banca SA for their invaluable collaboration—we couldn’t have achieved this without you! Celebrating this achievement with our amazing guests Natalie Einhoff, Francesco Di Meo, Martino Casellini, Miranda Rodigas, Jessica Darioli, Joel Valentin, Anmarie Wright, Thomas Müller & Fatemeh Nikayin, PhD made the night unforgettable. Here’s to more milestones and continued success. Let’s keep raising the bar! 💪 #Pay360Awards #TeamRivero #WinningTogether #Partnerships

We are grateful to be looking back on a year of growth, impact and amazing projects we’ve been able to share with all of you—our team, our customers, and everyone we’ve met along the way. Thank you for being part of this journey! Here’s to a fantastic 2024 and all the opportunities and connections waiting for us in 2025. We can’t wait to continue working and growing together. Happy new year! ✨

Gerald Ellis is back with a final tip from our Insider Tips series... for this year 😉! This time, he's explaining how our all-in-one scheme compliance solution Kajo can help product owners 💡 Stay tuned for more 👀

Happy Holidays from all of us at Rivero! 🎄✨

🎄 With Christmas just around the corner, it’s the perfect time to address one of the most frequently asked questions we hear: How does Kajo support finance teams? In this week's feature of our Insider Tips Series, our scheme compliance expert Thor Arve Vartdal unpacks the details for you.

Do you have a business case in place for disputes? Seeing as on average a dispute costs €25-35,- Ben Beer and Thor Arve Vartdal are raising some very real questions lots of financial institutions need to ask themselves: What is the effectiveness of your dispute management? And how do you compare to others on a country or region-level? Find out how to master your dispute management process in our latest webinar here: https://lnkd.in/ea3jdDc3

🎉 Celebrating 6 years of Rivero! Six years ago, Rivero was born from an idea. One that would make payments smarter and more efficient. For us, it’s all about the flow. Rivero comes from the Esperanto word for “river.” And, just like a river, we wanted our solutions to flow seamlessly, connecting different parts of the payment ecosystem and creating easy pathways for financial institutions to work smarter. A river flows forward, carving its path as it goes... And that’s exactly what we’ve aimed to do since day one: adapt and constantly innovate to meet the needs of our customers. Here’s to six years of growth, innovation, and the journey ahead! A huge thank you to our exceptional team, customers, and partners who’ve made it all possible. 🌊 Onward, always forward.

Starting this morning off with a fresh edition of our Insider Tips series, where our experts answer your most pressing questions in quick, helpful videos! Hear from our Product Specialist Kevin Saaremäe how our virtual agent can assist issuers in fraud cases involving cardholder negligence? 👇

To deliver on its customer experience goals, PostFinance looked for a more efficient way to process chargebacks. So they identified Rivero’s Amiko solution as the vital tool to streamline their dispute processes and effortlessly reduce fraud losses. Amiko’s ability to put all transactions related to a specific cardholder claim or fraud incident into one case is a game-changer for PostFinance. Read more about their experience here: https://lnkd.in/epMuVhJB

In the fast-paced world of payments operations, optimising dispute management is crucial. Our new guide covers key parameters that can help you save costs, boost win rates and improve customer experience 📊 💡 Learn how to simplify dispute management, automate fraud reporting, enhance merchant collaboration for faster resolutions... all while improving efficiency across your operations. 📥 Get the guide now: https://lnkd.in/eu--gmX5