National Social Security Authority of Zimbabwe (“NSSA”)

National Social Security Authority of Zimbabwe (“NSSA”)

Government Administration

Harare, Harare 27,675 followers

Accountability, Transparency, Honesty

About us

In Zimbabwe the National Social Security Authority (NSSA), is constituted and established in terms of the NSSA Act of 1989, Chapter 17: 04. NSSA is the statutory corporate body tasked by the Government to provide social security in Zimbabwe. The provision of social security can be defined as instituting public policy measures intended to protect an individual in life situations or conditions in which his/her livelihood and well-being may be threatened, such as those engendered by sickness, workplace injuries, unemployment, invalidity, old age, retirement and death. It is based on the principle of social solidarity and pooling of resources and risks, involving drawing of savings from periods of employment, earnings and good health to provide for periods of unemployment, old age, invalidity and death. At the moment NSSA is administering two schemes: Pension and Other Benefits Scheme and Accident Prevention and Workers’ Compensation Scheme, although, in an endeavour to provide a more comprehensive social security package for the Zimbabwean society, the groundwork for the introduction of more schemes is underway.

Website
https://www.nssa.org.zw
Industry
Government Administration
Company size
501-1,000 employees
Headquarters
Harare, Harare
Type
Government Agency
Founded
1994
Specialties
Social Security, Insurance, Informal Sector, and Health Benefits

Locations

  • Primary

    Sam Nujoma Street/Selous Avenue

    Harare, Harare 263, ZW

    Get directions
  • Leopold Takawira Avenue

    Corner Joshua Nkomo and Leopold Takawira Avenue

    Bulawayo, Matabeleland, ZW

    Get directions

Employees at National Social Security Authority of Zimbabwe (“NSSA”)

Updates

  • The National Social Security Authority (NSSA) wishes to advise its valued clients that our online self-service portal will be unavailable from 0800 hours on 1 January to 2000 hours on 4 January 2025 to allow for a scheduled system upgrade. The Authority regrets any inconveniences that may be caused by this disruption of services. For more information, contact us on contactcentre@nssa.org.zw or reach out through any of our social media platforms at nssazw, alternatively, visit any of your nearest NSSA office for assistance. #ALifelongPromise

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  • It is of paramount importance for every factory to hold safety and health talks because it makes employees more cautious. Safety talks in the workplace are short, focused meetings that inform workers about safety topics relevant to their daily tasks. Here are some essential topics to cover: ·        General Housekeeping: Emphasize the importance of keeping work areas clean and tidy to reduce hazards like trips and falls1. ·        Proper Personal Protective Equipment (PPE) Use: Discuss the correct use of PPE, such as helmets, gloves, and safety glasses. ·        Workplace Hazards: Address specific hazards related to machinery, chemicals, or other workplace elements. ·        Fire Safety: Cover fire prevention, evacuation procedures, and fire extinguisher usage. ·        Emergency Response: Explain what to do during emergencies, including evacuation routes and first aid procedures. ·        Safe Lifting Techniques: Teach proper lifting methods to prevent back injuries. ·        Electrical Safety: Highlight safe practices when working with electrical equipment. ·        Slips, Trips, and Falls: Discuss ways to prevent slips and falls in the workplace. ·        Machine Guarding: Explain the importance of machine guards and safe operating procedures. ·        Safe Driving Practices: If applicable, address safe driving habits for employees who operate vehicles. Remember, keeping safety talks engaging and interactive helps reinforce the information effectively #NSSAHeroes #ALifelongPromise

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  • Employers are obligated to report all workplace accidents within 14 working days. Fatal accidents are to be reported to NSSA and to the Police within 24 hours. NSSA compensates for all workplace injuries under the Accident Prevention Workers Compensation Scheme. The objective of the scheme is cushioning members and their dependants in the event of the worker’s injury in work-related accidents. Legislation The scheme was established, and is administered, in terms of Statutory Instrument 68 of 1990. Objectives of the Scheme Providing financial relief to employees and their families when an employee is injured or killed in a work related accident or suffers from a work related disease or dies thereof. Creating an awareness of, and promoting health and safety at all places of work. Encouraging adoption of health and safety legislation through factory and machinery inspection. Providing rehabilitation services to disabled employees so as to reduce their disablement and return them to their former employment or otherwise prepare them for a useful and meaningful place in society. Contributions The Scheme is employer funded, employees do not contribute. Currently all employers, except the Government, employers of domestic employees and informal sector employers, are required by law to contribute to the Scheme. Registration When an employer commences business, he/she is required to go to his/her nearest NSSA office to complete registration forms indicating the estimated earnings of his/her employees. The minimum insurance premium the employer is required to pay will be calculated using a risk factor depending on the type of industry the company is involved in. The insurance year runs from January 1 – December 31st. Change of business Employers have the responsibility of keeping NSSA informed of any changes or developments in their businesses. This will allow NSSA to keep accurate records and to adjust their insurance premiums and records in line with any changes as and when they occur. Coverage The scheme covers all workers formally employed in a profession, trade or occupation who are above the age of 16. Workers who are exempted are: Civil servants; Domestic workers. Informal workers. #NSSAHeroes #ALifelongPromise

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  • Employer must inform NSSA of any changes that occur in any of his registration details. The employer shall notify NSSA in writing, within one month of the following changes: ·        Change of address; ·        Change of business name or designation; ·        Closure of business or branch of business; ·        Ceasing to be an employer; ·        Resuming to be an employer; ·        Commencement of business or enterprise; ·        Opening of a new branch. ·        Employee registration details changes #NSSAHeroes #ALifelongPromise 

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  • NSSA offers a Widow or Widower’s Pension? To qualify, the widow or widower must have been married to the injured worker on or before the date of the accident. The worker’s cause of death must be work-related, or the worker should have been receiving a Worker’s Pension at the time of passing. Survivor's benefits are available to eligible dependents of deceased contributors, including spouses, dependent children below 18 or 25 if still in full-time education, permanently disabled dependent children, parents, and other dependents. SURVIVOR’S BENEFIT This benefit is paid out to the surviving dependants of a deceased contributor. WHO QUALIFIES FOR THE SURVIVOR’S BENEFIT? In order to qualify one must be a surviving dependant of a deceased contributor, who, at the time of death, would have been entitled to an Invalidity or Retirement benefit. The following categories of individuals are eligible to apply for the survivor’s benefit: ·        Widow/widower, provided that the marriage was contracted before retirement or invalidity and ·        Dependent children of the deceased who are below the age of 18 and or those who are below 25 years, provided they are in full time education. The benefit may also be offered to permanently disabled dependent children who are incapable of supporting themselves regardless of their age or ·        Parents of the deceased contributor or ·        Any other dependant. NB: NSSA pays this benefit to the surviving claimant in order of priority, according to the above list. PENSION OR GRANT? The survivor’s benefit is payable as a monthly pension in arrears or as a grant. WHEN TO CLAIM THE SURVIVOR’S BENEFIT In terms of Statutory Instrument 393 of 1993 the survivor should submit the claim for the survivor’s benefit within 12 months after the death of a contributor. WHAT DOCUMENTS ARE REQUIRED WHEN CLAIMING THE SURVIVOR’S BENEFIT? ·        P9/P10 form, completed by the claimant and signed by employer of contributor. ·        Certified photocopy of national identity card, valid Zimbabwean passport or driver’s licence. ·        Certified photocopy of death certificate of the deceased contributor or pensioner. ·        Certified photocopy of marriage certificate or original affidavit (if spouse is claiming). ·        Certified photocopies of long version birth certificates of the children under 18 years of age. ·        Certificate of guardianship (where a guardian claims on behalf of children under 18 years). ·        Bank statement. ·        Payslip. ·        Deceased birth certificate if the parent is claiming. ·        Dependants certificate if it’s any other dependant claiming. #WidowsPension #WidowersPension #SeasonsGreetings

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  • What should you do if you discover a safety hazard at your workplace? If you discover a safety hazard at your workplace, it is important to act promptly to ensure everyone’s safety. Here are the steps you should follow: Report the Hazard: Immediately inform your supervisor about the hazard. Provide detailed information about the location and nature of the hazard. Secure the Area: If it is safe to do so, take steps to prevent others from coming into contact with the hazard. This might include placing warning signs or barriers around the area. Document the Hazard: Record the details of the hazard, including what it is, where it is, and any potential risks it poses. This documentation can be useful for future reference and for the safety team to address the issue effectively. Follow Up: Ensure that the hazard is addressed and that appropriate measures are taken to eliminate or control it. Follow up with your supervisor to confirm that the necessary actions have been taken. Participate in Safety Training: Engage in any safety training provided by your employer to stay informed about how to handle hazards and prevent future incidents. By taking these steps, you can help maintain a safe working environment for yourself and your colleagues. #SafetyTips #ALifelongPromise #SeasonsGreetings

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