TESTA

𝗙𝗶𝗿𝘀𝘁 𝗯𝗹𝗼𝗴 𝗼𝗳 𝟮𝟬𝟮𝟱… 𝗯𝗿𝗲𝗮𝗸𝗶𝗻𝗴 𝗯𝗮𝗿𝗿𝗶𝗲𝗿𝘀 𝗶𝗻 𝗶𝗚𝗮𝗺𝗶𝗻𝗴 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴! This one is another instalment in TESTA’s Top Client Use Cases Series. It unpacks the most common pain points for onboarding for iGaming—and shares strategies for reducing friction in multistep processes through crowdsourced testing. 🔍 The post zeros in on… 🔹 𝗖𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗳𝗿𝗶𝗰𝘁𝗶𝗼𝗻: From slow app downloads to complicated registration forms—what are the most common issues faced in iGaming? 🔹 𝗘𝘅𝗽𝗲𝗿𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: TESTA's crowdtesting insights offer actionable steps to refine the onboarding journey—one of our top uses cases. 🔹 𝗥𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗶𝗺𝗽𝗮𝗰𝘁: It’s easy to see how a streamlined onboarding process boosts conversions and enhances player satisfaction. 👉 Get ahead by testing, iterating and leading. Real people, real devices. Any market. 🔗 The full blog is linked in the comments below. #iGaming #UserExperience #PlayerRetention #TESTA #CrowdTesting #Onboarding

🎉TESTA wishes a happy and prosperous new year to the TESTA Qrowd Community—now spread over 285 cities worldwide and counting. We appreciate every one of you, and look forward to growing together with you in 2025! 😍 𝗦𝗼𝗺𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝘁𝗼 𝗹𝗼𝗼𝗸 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼: ✅More test cases & testing opportunities! TESTA is expanding this year with more clients in more countries and that means more testing ✅Giveaways and incentives! Community iGaming showdowns with complementary cash to play with and awesome prizes ✅Training and workshops! Join TESTA Qrowd challenges and learn about new ways to test and do better QA for iGaming ✅Tester rating system! Stand out in the Qrowd, earn higher rankings, and unlock more opportunities ✅TESTA Qrowd Platform! A steady flow of invitations to new test cases, plus streamlined comms with Test Managers 𝙏𝙚𝙡𝙡 𝙪𝙨 𝙝𝙤𝙬 𝙮𝙤𝙪'𝙧𝙚 𝙘𝙚𝙡𝙚𝙗𝙧𝙖𝙩𝙞𝙣𝙜 𝙩𝙝𝙚 𝙣𝙚𝙬 𝙮𝙚𝙖𝙧 𝙤𝙧 𝙮𝙤𝙪𝙧 𝙝𝙤𝙥𝙚𝙨 𝙛𝙤𝙧 2025 𝙞𝙣 𝙩𝙝𝙚 𝙘𝙤𝙢𝙢𝙚𝙣𝙩𝙨 𝙗𝙚𝙡𝙤𝙬. 𝙒𝙚’𝙧𝙚 𝙖𝙡𝙡 𝙚𝙖𝙧𝙨!

A look back at 2024 means revisiting our TESTA market report series, published on Next.io. and on our own site. Internally, we call this series our drills content. ⛹️⛹️♂️🏀 Why do we call them drills? Just like in sports, where running drills in practice prepares athletes for game scenarios, our testing drills prepare TESTA to better handle cutting-edge tasks for emerging demo and client scenarios. ⛹️⛹️♀️💯 Sometimes drills explore new topics that our testing team hasn’t tackled yet—maybe on a tip from the Sales Team or Customer Service. And sometimes we drill on topics that are known to us but are in the news cycle and therefore time-sensitive—in that case, we’re drilling for speed. Other drills are region specific, with the idea being to learn the ropes in a new place. No matter what, the Testing Team gets the test cases to real world testers (now in 265 cities and counting), finds out what’s going on, and then packages up the data. Then the Marketing Team tells the stories and shares them on NEXT.io - The World’s iGaming Community. Thank you Next! 🔗 All TESTA website versions of the drills linked in the comments below.

To all of Team TESTA based here in Taipei, and to all of you from around the world—Merry Christmas and Happy New Year! #iGaming #TeamTESTA #TESTAQrowd #MerryChristmas

🎰iGaming bonuses are key for player acquisition and retention. So doing them well matters—and testing them is essential! 🔍 The four initial stages of TESTA bonus testing: 👉Eligibility: ensuring proper bonus claims by verifying criteria like deposit size and account status 👉Application: verifying correct bonus application to guarantee that bonuses are credited as promised 👉Usage: testing bonus functionality in real scenarios to confirm they perform correctly in-game 👉Conditions: ensuring that wagering requirements and other conditions are clear on all devices From eligibility verification to seamless functionality, crowdsourced bonus testing finds problems that might impact player experience. And beyond this initial scope it can become more and more customized as you go. 🔗 Link to the article in the comments 🤑 Free demo to see how your bonuses work via the TESTA website #iGaming #PlayerExperience #BonusTesting #TESTA #CrowdTesting

November was a busy month for TESTA sales and marketing with both SiGMA World and SPiCE International going on in the same month. So Jenny and Ian got together to share takeaways from Malta (sweepstakes still a hot topic, regulated markets still getting harder); and from Taipei (Alexander G. Czajkowski of Players Today stole the show). Plus… what we’re doing for Christmas!🎄 #TESTA #CrowdTesting #SiGMAWorld #SpiceInternational #iGaming

This month's GameOn newsletter features the detailed TESTA recap of last month's SPiCE International event in Taipei. #TESTA #CrowdTesting #QualityAssurance

Hello, and Happy Thursday! Over the past year, my conversations with the TESTA team have been nothing short of fascinating. From in-depth discussions with Kyle Wiltshire at ICE earlier this year to reuniting at SBC Lisbon along with Sheng Min Lo, Jenny Ramstedt, and Ian McKinnon - every interaction sparks and springboards new and exciting topics. Today's Q&A is with Mike Lo, TESTA Head of Solutions, where we explore one of the most transformative trends in Asia’s iGaming market - live dealer games. In this diverse and unique GEO, players seek more than entertainment - they demand cultural relevancy, technological innovation, and trust. Crucially, this needs to be delivered through authentic, interactive, and hyper-localised experiences. 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲: 🌏 The cultural and social dynamics that fuel player trust and allegiance. 🌏 Technological strategies for seamless play. 🌏 Mastering localisation while anticipating player needs. These insights are invaluable for operators and providers navigating this fast-moving market. Take a look, and feel free to share your thoughts - what do you see as the future of live dealer games? Thank you, WarriorLab, for powering Gali's Guide Guests ❤️ As always, like, comment, share, and engage.

At TESTA, we know as well as anyone that efficient payment systems are critical for player trust and retention. It's one of our top use cases for testing. Clients want reliable B2B integrations and smooth B2C payment experiences—and the only way to make sure is to test. From resolving bottlenecks to localizing payment flows, our solutions help clients stay competitive. 🔗To learn more about what TESTA’s payment testing is all about, click through via the link the comments. 👉Key takeaways from the article ✅Impact of payments on player trust: Smooth, error-free payments build trust and satisfaction, while delays or failures cause frustration and churn. ✅Key pain points in payment systems: Common issues like transaction delays, failed payments, high fees, and poor payment diversity hinder user experience and loyalty. ✅Testa’s insights: Analysis of Ohio sportsbook payments revealed disparities in transaction times, highlighting the need for optimization. ✅Challenges in payment integration: Integrating diverse payment methods and regional gateways requires rigorous testing to address compatibility and regulatory challenges. ✅Localization and real-device testing: Localization and testing on real devices ensure payment systems are tailored to market-specific needs, improving user satisfaction and reducing disruptions. ✅Real-time data for optimization: Monitoring payment processes in real-time helps identify and resolve bottlenecks quickly, enhancing the user experience. ✅Case studies on payment efficiency: Operators like Kindred, 888, and KTO improved conversion rates, transaction speed, and user trust through optimized payment processes. ✅Operational benefits: Efficient payments reduce support costs, improve player retention, and enhance brand reputation in the competitive iGaming market. For iGaming operators, optimized payments are a powerful competitive advantage. Read the full article to learn more. #TESTA #CrowdTesting #iGaming #PaymentsTesting #PlayerRetention #UserExperience #CrowdsourcedQA

🔄ICYMI last month on NEXT, TESTA’s crash games performance testing in India is now live on the TESTA site. 4 providers were put through their paces in both good and bad locations for internet connectivity. Bitcasino was the host operator for SPRIBE, Aviatrix, SmartSoft, and Onlyplay | Games provider. So who soared? 🛩️ And who crashed? 🛫 🔗Click the link in the comments to find out. 🤫The testing takeaway is... that while testers didn't like to wait for long download times, game play was better on the games that took a bit longer to load. 🙏NEXT.io - The World’s iGaming Community #Crowdtesting #CrashGames #UXTesting #IndiaiGaming #IndiaMarketInsights