❄️🎄 The holiday season shines even brighter thanks to our customers! We're thrilled to share that their feedback has helped us earn 22 new G2 Winter Badges, including recognition as a Leader in DAP, Best Relationship in Customer Self-Service, and Enterprise Leader in DAP. 🏅 A HUGE thank you to our amazing customers for their trust, support, and invaluable feedback. These milestones are a true reflection of our partnership and their success. 🙌 Here’s to growing, innovating, and achieving even greater things together in 2025 and beyond! ✨ #whatfix | #digitaladoption | #G2 |
Whatfix
Software Development
San Jose, CA 206,564 followers
Digital Adoption Platform | Empowering individuals and organizations through Digital Adoption.
About us
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.
- Website
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https://shorturl.at/lcWoN
External link for Whatfix
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- San Jose, CA
- Type
- Privately Held
- Founded
- 2013
- Specialties
- SAAS, Interactive guides, Employee/User Training, Interactive walkthroughs, Enterprise Product Adoption, Performance Support System, User Adoption, Product Adoption, User Onboarding, Customer Support, Customer Success, User Engagement, Digital Adoption, and Change Management
Products
Whatfix
Digital Adoption Platforms
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application that looks 100% native. With Whatfix, create interactive walkthroughs, product tours, user onboarding checklists, smart tips, field validation, self-help wikis, hotspots, and more. Understand how users are engaging with your applications with advanced product analytics. Whatfix has seven global offices across the US, India, UK, Germany, Singapore and Australia and empowers dozens with Fortune 500 companies' digital adoption journeys. Whatfix has raised $140 million and is backed by Softbank Vision Fund 2, Sequoia Capital India, and Cisco Investments. For more information, visit Whatfix’s website - https://bit.ly/4bj6rGM
Locations
Employees at Whatfix
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Vispi Daver
Helping Companies Accelerate Software Product Adoption!!!
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Douglas Sidrim de Figueiredo
Partner Sales - Alliances & Channels
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Kevin McArdle
Sales Leader @ Whatfix | Empowering companies to deliver accelerated ROI on their software investments
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Elias Sekfali
Senior Principal Solution Consultant at Whatfix | Driving Business Growth
Updates
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Stop overthinking your database management and streamline your processes on Oracle with Whatfix! ✅ Support your end-users in their moments of need with in-app, real-time guidance for successful maintenance and compliance of company-wide databases. Reduce process errors and accelerate time-to-proficiency with Whatfix’s Gen-AI-powered Digital Adoption Platform. Learn more: https://lnkd.in/gUS5g_UH #whatfix | #digitaladoption | #softwareclicks | #scww | #database
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We’re entering a new technological era where the best interface is no interface at all. In this The Times Of India article, Vara Kumar Namburu predicts the rise of the “No UI” era—where interfaces fade into the background, and technology adapts intuitively to users. Powered by userization, this shift will create hyper-personalized, connected, and frictionless experiences that just work.This is the future of technology—invisible yet transformative. Read more: https://lnkd.in/gfHPhYMn #whatfix | #digitaladoption | #userization
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Implementing a new HCM platform can be a daunting and costly endeavor. (Hint: It’s not just about the software) With HR software costing up to $360 per employee per year, a medium-sized enterprise with 5,000 employees faces an annual bill of $1.8 million. That's before you add implementation and maintenance fees. 😱 Ouch! But here’s the kicker: It’s not enough to just invest in the software. You need a robust end-user adoption strategy to get the ROI you’re after. Here’s how you drive HCM end-user adoption - https://lnkd.in/gd33Ewnx #whatfix | #digitaladoption | #blog | #hcm
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"When the first DAP vendor didn’t integrate with our tech and caused more headaches than solutions, it was clear we needed a better approach..." That’s how Adina Nichols, Global Learning & Development Technology Lead at Uber, described her experience with a previous vendor while trying to enhance training for Uber’s 40,000+ contact center agents. After exploring other solutions, Uber chose Whatfix to seamlessly integrate into their custom-built CRM. The result? A 50% reduction in agent training time! Thanks, Adina, for sharing your journey and trusting Whatfix to be part of it! Discover why our customers love Whatfix: https://lnkd.in/gQjyFrCi #whatfix | #digitaladoption | #customerfirst | #customerlove | #whatfixcustomers
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Productivity tools in need of some... well, productivity? Unlock the full potential of Microsoft365 with Whatfix! 🔐 Drive better employee experiences with our Gen-AI powered digital adoption platform across all Microsoft applications. Understand how end-users interact with their tools, enabling you to provide in-app guidance that drives successful outcomes for daily, monthly, and even yearly goals. Better time-to-proficiency means more productivity— and it all clicks smoother with Whatfix. Learn more: https://lnkd.in/g8dHPk5Z #whatfix | #digitaladoption | #softwareclicks | #productivity | #microsoft365
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We had a fantastic time at ITC Vegas 2024! 🎉 We’re grateful for the opportunity to connect with industry leaders and showcase how Whatfix can “Boost Efficiency and Streamline Compliance Effortlessly.” ✨ It was so much fun chatting with industry influencer Alex Bond and Jack Anderson during Live@ITC. Riding the high tides of momentum, we’re excited to host another session at ITC London from January 27–28, 2025. Register here: https://lnkd.in/ek65WF7W Thank you to everyone who joined us—we look forward to continuing to support you on your digital adoption journey! Madhurima Saha | Rachita Mehrishi | Nick Dadar | Anupam Malhotra | Abhishek Tyagi | Arpit Tyagi | Aniket Karapurkar | Aziz Khan | Prachi Patil | Abhishek Chakraborty | Pravajja V. | Ayush Agarwal | Mohit Kakkar | Gokul Suresh | Vipul Gupta | Laura Sanchez-Chaparro | Rusheel Nair #whatfix | #ITClondon | #Insurtechconnect | #insurtech | #digitaladoption|
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In an article with Forbes, Khadim Batti highlights the growing need for CIOs and CFOs to align. With CEOs ramping up digital spending, CIOs must go beyond implementing technology—they need to communicate its business impact in financial terms that resonate with CFOs. Without this synergy, organizations risk falling short of their digital ROI. When CIOs and CFOs collaborate, they can unlock sustainable growth and successfully navigate the challenges of digital transformation. Read the full article here: https://lnkd.in/et_7bxtx #whatfix | #digitaladoption | #digitaltransformation
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How can digital adoption redefine workforce training? 🎙️ In this episode of The Digital Adoption Show, we explore 6 ways digital adoption is revolutionizing learning and development. From embedding training into daily workflows to simplifying complex tech stacks, discover how organizations are creating agile, skilled workforces that thrive in today’s dynamic business environment. Gain practical insights, real-world success stories, and actionable strategies to unlock the full potential of your learning technology stack. Don’t miss this transformative conversation that’s reshaping how we learn at work! 👉 Listen Now: https://lnkd.in/gNu8kHHa 🔗 For more: https://lnkd.in/gZn8PVr3 Dr Ashwin Mehta MBA FLPI | Joe Hill-Wilson | Dr. Thomas Blumer, DBA, MBA, BBA #whatfix | #digitaladoption | #podcast |
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ERPs promise big wins: centralized data, automated processes, and a single source of truth. But here’s the catch—adoption struggles are real. 📉 26% of employees don’t use their ERP system. 🚨 51% of companies face disruptions when they go live. Why? A steep learning curve, resistance to change, and missing adoption strategies. We break down the truth behind ERP adoption struggles—and share actionable strategies to fix them. Read the full newsletter and unlock your ERP’s full potential. 👇 #whatfix | #digitaladoption | #ERP |