Steve Davidson Consulting

Steve Davidson Consulting

Business Consulting and Services

Perth, WA 36 followers

Neurodiversity consulting, workflows and automation, cost reduction, and documentation. Reports, reviews, efficiencies.

About us

Neurodiversity Consulting and Workflow Efficiency Neurodiversity Consulting: * Have any or all aspects of your organisation assessed for neurodiversity awareness and compatibility (including accessibility audits) * Get access to first-hand assessments by actually-neurodiverse auditors with genuine lived experience * View point-by-point assessments of your products and services, support provision, workplaces, customer areas, advertising/marketing, HR policies, websites and social media, IVR systems, documentation, customer contact processes, physical locations and environments, community engagement, and more * Choose from assessments from the perspective of ASD (autism/aspergers), ADHD, sensory processing/overloads, hyperfocus, executive function diversities, and others (if you have a specific request, please ask) * Gain confidence in neurodiversity-related issues of organisation and product perception and acceptance, HR and labour relations, customer and community interaction, and service provision * Receive ongoing support and promotion as a neurodiverse-aware and inclusive organisation Workflow Auditing, Engineering, and Improvement: * Reduce your administrative costs, the time taken for your organisation to process tasks, and the number of roadblocks in your path. * Get a list of all the ways you can save money while improving performance. * Train your Call Centre - reduce your ACT and the size of your call centre while improving service levels, have your staff trained in Call Control techniques * Ensure you are hiring the best people for the job Documentation: * Get your documentation up to date in all areas (backlog busting). Learn ways to keep it updated without impacting your business. Have your existing documentation and public interfaces professionally proofread and edited. Milestone, day-rate, and commission consulting available. Located in Perth, Western Australia. Onsite services available throughout Australia; international on request.

Industry
Business Consulting and Services
Company size
1 employee
Headquarters
Perth, WA
Type
Privately Held
Founded
2006
Specialties
IT Help Desk, Gap Analysis, Administrative Cost Reductions, Process Optimisation, Capacity Improvement, Throughput Increase, Ticketing Systems/Software, Contract Loophole Reduction, Service Desk, Process, procedure, and policy, Call Control Training, Service Scope Guidelines, Efficiencies, Workflows, ROI, Automation, Neurodiversity, Neurodiversity interface assessment, Neurodiverse user testing, Neurodiverse accessibility analysis, Cost reduction, ESG, Proofreading, and Proofing

Locations

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