Garanta que todos tenham a oportunidade de apresentar seus pontos de vista. Incentive a profundidade nas discussões com perguntas que vão além de um simples "sim" ou "não".

Effective handling of opposing stakeholder agendas in public policy requires a systems-thinking approach to identify common goals and a commitment to addressing power imbalances through tools like Kaizen, PDCA, or DMAIC. Acknowledging these power dynamics and facilitating data-driven, inclusive discussions can lead to collaborative, sustainable outcomes, as demonstrated in industry-environment policy negotiations.

The first thing I would do is engage in the conversation with a softened tone. I would compliment my team members for being so engaged and passionate about their work. After this, I would listen to both on their differing viewpoints, and underlying reasoning. There are several ways I may move forward from here. I may wish to interject my personal experience regarding the policy. Another option, is to consult with a third party who is respected by the two teammates due to their knowledge and experience, and ask if the third party could settle the discrepancy. If all else fails, I would say that it is positive to have a variety of perspectives in a workplace to enhance the culture and diversity of what people bring to the table.

Em vez de impor uma solução, incentive a equipe a trabalhar em conjunto para encontrar soluções que atendam aos interesses de todos. Defina os próximos passos e atribua responsabilidades para cada membro da equipe.

I would consider our past position, if we had one. Is there a compelling reason to shift our position? How would it affect our allies, be viewed in the marketplace. If we don’t encourage discussion of different views, then that is a problem in of itself.

I’ve found that establishing clear guidelines for respectful discussion sets the tone for productive dialogue. Encouraging evidence-based arguments helps anchor the conversation in facts, while exploring shared goals fosters collaboration. One strategy that’s worked well for me is assigning team members roles to represent different perspectives, which allows them to step into each other's shoes and see the bigger picture.