Vous passez une entrevue pour un poste de gestion des soins de santé. Quelles sont les compétences les plus importantes à mettre en avant ?

To excel in a healthcare management position during an interview, it is crucial to highlight a range of essential skills. These include: 1. Leadership Skills: Demonstrating strategic thinking & decision-making. 2. Teamwork Abilities: Showcase how you work effectively with others and independently. 3. Initiative and Proactivity: Illustrate instances where you took the lead on projects or initiatives. 4. Communication Skills: Emphasize your ability to communicate effectively, a key skill in healthcare management. 5. Problem-Solving Skills: Highlight your capacity to identify and resolve complex issues. By focusing on these skills during your interview, you can present yourself as a strong candidate for a healthcare management role.

I say leadership skills. In my experience, this starts with leading YOURSELF in a way that creates certainty for others under your care. Leaders have deep knowledge of these 4 things: -Know who you are and what drives you -Know where you are in your growth/evolution -Know how you relate to the industry/globally -Know what "all this is FOR" (vision and purpose) Highlighting your awareness in the above will clarify if the job you are interviewing for is a fit for you AND for that organization. An interview is all about exploring that fit in both directions, right?!

For a healthcare management role, emphasize insights like deep industry knowledge, including trends and regulations; technical skills in systems, data, and finance; and strong interpersonal abilities for effective communication and collaboration. Highlight leadership in driving operational efficiency, quality patient care, and team development. Stress the importance of innovation and adaptability in a rapidly evolving healthcare landscape.

To love what you do, Healthcare is to save people life. And to take care of your patients, to be Professional and to do what it takes to make the people around part of the family. And to have an open door policy.

Don’t forget people skill which your not taught, but learn from experience . All the above are also key ingredients that a great leader must have and don’t forget where you started or came from.

Technical skills are a given. The key things I would emphasise: My values and cultures established...happy for them to be checked out How I try to make people feel My values Non hierarchical People focussed Outcome focussed Integrity Openness

Metrics offer an objective way to evaluate performance. This objectivity is crucial in healthcare, where subjective assessments might be influenced by biases or differing perspectives. Key performance indicators provide a common ground for evaluating success. Quantifiable metrics highlight a manager's effectiveness. For example, reductions in patient wait times, increases in patient satisfaction scores, or improved financial performance are all tangible results that illustrate successful management.

As a health manager, I believe, communication and teamwork skills are critical in management and leadership. In complex situations, a manager needs consultation and colleague support, so having a friendly and supportive work climate can help managers success.

As a leader, your primary focus should be on the people you work with. I'm passionate about taking care of my staff, who in turn take care of the patients. When I've taken charge of teams with low engagement, I've successfully increased employee engagement in each leadership role. This is achieved by regularly communicating with staff in meetings and one-on-one discussions. By doing this, a leader can identify and address any issues or concerns. Once the staff feels heard and sees real change, they will be more committed to the organization's mission and vision. It all starts with them.

We need to learn interpersonal skills to be able to work seamlessly in various work environment. It helps to blend in especially where there is conflict in terms of religious and cultural beliefs

Zwischenmenschliche Fähigkeiten in Kombination mit strategischen Fähigkeiten zeichnen für mich ein gutes Management aus. Achtet das Management nicht auf die gute Kommunikation, dazu zählen auch die Verkündigung von schlechten Nachrichten, ist der Zusammenhalt im Personal sehr gefährdet. Nur wenn sie wissen, was auf sie zukommt, können sie in unsicheren Zeiten selbst Strategien entwickeln und eine Stütze für das Management sein.

In our market healthcare professionals are usually promoted to management positions due to their worthy know how of the best evidence-based practices, the healthcare industry, its regulations and standards. The most important skills to highlight are the soft ones since they demand plenty of self-improvement. Empathy, communication, emotional intelligence, teamwork, servant leadership, relationship building, negotiation, trustworthiness, critical and strategic thinking, problem-solving, curiosity, innovation, learning agility, time management, decision-making and work ethic are essential to have success as a healthcare manager, achieve strategic goals and make a positive impact in a healthcare organization.

Communication is a key in an organizational settings. It can make or mar the reputation of individuals and the organization as a whole It is expected that you are an individual with good tolerance with ability to manage pressure from colleagues; remember that you have inevitable possibility of tension in the environment bracing up yourself with this good potential will strengthen you to been an asset in the organization As a potential leader or leader in your environment, you should be able to manage the mood around you this basically will help manage your communication skills When to joke, when to mean the joke as a correctional measure to situations that need regard, and when exactly to be strict to get desired result needs to be mastered

I am able to build a repour fast with patient. I am calm in tense and chaotic situations. I set boundaries asap depending on the situation

Communication amongst interdisciplinary team takes priority in healthcare settings. It is for leaders to empower their team and to hold them accountable . Leaders set up examples by leading with love, and developing interpersonal professional rapport with each clinician. Compassion , integrity and empathy should be the core values for every leader.

As a healthcare manager, you'll be expected to plan, implement, and evaluate initiatives, projects, or programs to achieve the organization's vision and mission. This requires strong analytical, problem-solving, and decision-making skills to identify opportunities, challenges, and solutions. Creativity, innovation, and adaptability are essential to respond to changing needs, demands, and trends. To highlight your strategic skills, showcase how you’ve developed and executed strategies, plans, or goals in your previous or current roles. Provide examples of how you’ve measured and improved the impact, quality, or value of your work. ---

There are many emerging disruptive technology being introduced in the healthcare space. The understanding and experience to strategize when introducing these new technology is crucial as there are very much different from the introducing and managing the traditional product. From understanding the various customer group, strategy to position product to third party partnership to create a whole product. These are just a few different go to market plan which differ from managing traditional product

Working off a base of candidates that have similar/comparable technical skills, strategic skills are a good differentiator. Keeping services available and of good quality in evolving contexts is a skill that goes beyond mere technical capabilities. A good healthcare operator should be heavy on strategy.

3 most important skills 1. Understanding of the system you are working in. i.e how minds, methods and money work 2. Understanding of markets i.e. where are the markets moving, technologies and trends 3. Capability to manage disruption i.e. how points 1 and 2 affect you and your team. And how do you respond to them by keeping satisfaction at the centre

Algunas veces la velocidad y la urgencia nos hacen actuar rápidamente y perdemos la oportunidad de registrar nuestro trabajo para luego evaluar nuestro accionar. Si tenemos presente la importancia de tomarnos un momento para elaborar un informe inicial donde figure el estado de situación, los problemas a abordar, las actividades (aún a grandes rasgos) y las metas e indicadores propuestos, veremos que la implementación será más ordenada y podremos medir nuestro avance. Aún con un informe sencillo pero completo podremos reconstruir el camino y evaluar el proceso para seguir aprendiendo y mejorando cada día.

None of this works unless you have buy in. Too often I've seen executive leaders make decisions without input from the team doing the work and impacted by the changes. If you don't work with that team every day, you don't know what's working and what is not. They need to be represented. And they often can give you the best ideas of how to improve their area and how to measure it.

Our Vision for the organization. That sums it all up. That one line sentence will summarise the entire idea that we have envisioned for that particular organization

Apart from the above, I’d also look for the below skills: Ability to think critically and analyse complex situations with multiple moving parts. The ability to remain resilient and how you deal with adversity professionally. And ofcourse cultural competence is important as healthcare professionals are amongst some of the most diverse professional environments. Understanding not only patient populations but also celebrating the differences in your teams can help managers build trust that you have your peoples best interests at heart. If your team can see this it can make the world of difference.

Additional skills makes one a better employee as they are seen to be versatile and of great importance to the organization. This improves ones general standing in a company

Conflict resolution. As mentioned by others communication on all levels both with staff, partners and patients is the foundation to doing everything else. But, what do you do in a situation of conflict between staff or with patients. Finding that common ground while respecting individual boundaries maintaining respect while still having differences is necessary to finding a long term solution to conflicts.

Need to have knowledge of the laws governing the management of health information. Electronic to paper and then mixes of both. How to release information legally, and helpfully to lawyers, courts, Coroners, doctors, relatives and patients to name but a few. Be very involved in the creation and installation of electronic systems to manage patient information. This will set the stage for your health information to be managed in a fast, consistent yet adaptable manner. Research how information will be extracted from the system and how this can impact on staffing levels. Preparing, scanning and downloading information are very time consuming activities. They tend to be severely underestimated by senior management.

Highlight what separates you from others interviewing. I practice active listening. I think this is the most undervalued skill and the least practiced. Listen for understanding. Too many of us are just waiting for our turn to interject our thoughts. Listen to and process the thoughts and concerns of others before drafting and verbalizing your response.

In addition to technical, interpersonal, and strategic skills, certain additional competencies are invaluable in a healthcare management role. Crisis management capabilities are essential for handling emergencies and unforeseen challenges, ensuring continuity of care and organizational resilience. Strong ethical judgment is crucial for navigating moral dilemmas and upholding integrity in decision-making processes. Project management proficiency enables effective execution of initiatives, from facility expansions to process improvements, within established timelines and budgets. Continuous learning and adaptability are vital for staying abreast of industry advancements and driving innovation within the organisation.

Knowledge in the sense of knowing the health system - Listening skills, problem-solving skills, communication skills planning, and strategic thinking skills, due to today revolving incidence to have insight on commercial, mentoring and coaching including being a good teacher with patience and knowledge, above all passion of your job is important then you'll be able to manage this complex health system.

Some of the most important skills to highlight are the following: How you will develop and coach your team to help them reach their goals and aspirations How you will build a trusting team. Trusting teams produce quality results and are more effective! It takes time and intentional effort to build and engaged and trusting team. The skills you will use to empower them - examples are block scheduling, creating an operational and communications plan that all buy into and follow. Leading by example.

Working in personal development is first step in career development, we have to work on effective communication, Emotional intelligence, team leadership as part of day to day process ,project management skills required to deliver your project successfully & Tele-health care as it future for health care.

I have no idea what others look for in an interview. But, if interviewing with me: Highlight that you can combine talent and skill with empathy and passion for mission. Show me your tenure with other employers, tell me how you stuck it out and maintained strong culture through good times and bad. Tell me what you read, how often you read, and prove you are a life long learner. Show me how you source information. Demonstrate emotional intelligence and cognitive flexibility. Lastly, prove you can have fun at work. You can’t convince me of integrity in the interview, that will take time.

This article covers a lot of great attributes in a candidate. I would also add curiosity. I need a leader to understand current healthcare regulations and operations but I want a person who is still questioning the “why” and looking at how we can continue to improve. I want the leader to have the ability to drive that culture across the org. Creating better conversations, safe spaces to challenge ideas, and bring outside of the box thinking. Healthcare leaders need all of the above skills but should start with passion and grit to continue to drive innovation, better quality, and decreased cost in a meaningful and patient focused way.

In my experience, highlighting your accomplishments is always good. It’s important to provide quantitative and qualitative examples how you grew the business, decreased costs, and you collaborated with physicians and your management team.

Apart from being good at the economics, marketing, liasoning, social connect, person at this position needs following essentials- 1. Ability to communicate and listen to care givers i.e doctors and nurses. As I always say- if we all ask one question to ourselves before taking any decision or call to a problem - " what would have I done if this patient is my immediate family member" I feel and experienced that we will certainly get the best answer. 2.Easy approachability 3. To be able to talk about quality of treatment and outcomes and not just focusing on the financial aspect all the time. 4. Clinical audits It's a big time necessity for the hospitals to place system of clinical audits for every Speciality and every doctor.......

In healthcare, being kind and understanding is very important. These skills are sometimes severely lacking in parts of healthcare. Being good at talking to clients and being friendly is important. It helps patients feel less worried and more safe. It also builds trust and helps clients feel comfortable. Sadly, being kind, understanding, and good at talking to clients are severely underrated skills in healthcare.

Leadership is a very important quality. Showcase your ability to lead teams, make decisions, and motivate others in a healthcare setting. Being a very highly regulated market, you will need to highlight your understanding of healthcare regulations, compliance requirements, and your track record of ensuring adherence within your teams. Then comes your capability to manage problems. Demonstrate your capacity to analyze complex problems, develop solutions, and implement effective strategies. Finally, and similarly important, emphasize your experience in budgeting, financial analysis, and resource allocation within healthcare organizations.

In an AI and data driven world, it is important to find candidates with related skills: Algorithmic Literacy: managing AI-driven processes impacting patient care and operational efficiency. Data Storytelling: making data-driven decisions to improve patient outcomes and organizational efficiency. Human-AI Collaboration: enhancing productivity while maintaining a human touch in patient interactions. AI Ethics and Regulation: ensuring compliance with healthcare regulations for responsible AI deployment. Mastery of AI-Prompt Interactions: improving patient engagement through AI-powered virtual assistants.

My killer question to all prospective health and care leaders at whatever level or specialty, clinical and non-clinical, is always to ask: ‘what is a health and care system’s centre of gravity?’ You may or may not be surprised that the highest answer is ‘hospitals’ or infra structure rather than ‘people’ which is the one element that the system cannot survive without even with tech support.

For a healthcare management role, emphasizing competencies in leadership, effective communication, strategic decision-making, problem-solving, budget management, team leadership, regulatory compliance, and quality improvement initiatives is paramount. These skills underscore the capacity to adeptly oversee healthcare operations, guide teams, adhere to industry regulations, and enhance patient care standards.