As 2024 comes to a close, we're taking a moment to celebrate our global milestones! 🎊 We’re excited about the new opportunities and the innovative solutions our new partnership will bring to keep us resilient and relevant! We will continue adding value for Vodafone and our partners and customers. A huge thank you to our dedicated teams for making this journey possible. Let's embrace the future together! #VOIS #BeUnrivalled #CreateTheFuture #YearEnd #TeamSpirit
Hakkımızda
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We are pioneering a new Partnership model for the Telco industry, where the sharing of ideas, innovation, platforms and services will unlock opportunities for our people and value for our customers. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We deliver value and results at scale by leveraging technology, data and our talented international team of 30K professionals in the following services: Technology, Business, B2B, Corporate Services, Customer Care. Our commercial model creates clear, benchmarked and competitively-priced services so that we can offer guaranteed outcomes for customers with flexibility and optionality. Bringing together our combined strengths with our strategic partner Accenture our strategy is to: Commercialise: Create cost transparency and foster trust and growth for our customers Re-platform: To simplify, streamline and scale our business Extend beyond our borders: deepening our relationships, growing our services and expanding our customer base across new customers & new geographies We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
- Web Sitesi
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https://www.vodafone.com/what-we-do/services/vois
VOIS için harici link
- Sektör
- BT Hizmetleri ve BT Danışmanlığı
- Şirket büyüklüğü
- 10.001+ çalışan
- Genel Merkez
- London
- Türü
- Halka Açık Şirket
Konum
VOIS şirketindeki çalışanlar
Güncellemeler
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“Whether I’m working on a solution or painting for my next exhibit, I find that creativity flows seamlessly between my tech and aesthetic pursuits—one passion stimulating the other. With the support of my colleagues and management, I’m excited to continue building my career with IT and IoT skills, while also staying creative. Our people demonstrate how important it is to celebrate each other’s wins—by embracing and respecting the other’s individuality and authenticity—while finding ways to collaborate and learn,” reflects Ramona Scarlat – IoT Business Solutions Lead at VOIS Romania. Read on to know more about her inspiring story below. "I believe that everyone deserves to see themselves in the technologies they use, and that’s what inspires me to help design thoughtfully inclusive and accessible solutions. In my free time, I paint—using art as my expression to process the world around me. I began my journey in telecom, where I worked in non-tech roles. But I was determined to break into tech. Then, I joined VOIS as a Service Designer—and I had the opportunity to work on meaningful projects. I was later promoted to Service Delivery Manager, and now I lead the IoT Business Solutions team. I’ve felt the freedom to experiment and learn. My manager encouraged me to take ownership of projects, and I thrived. It’s been a fulfilling journey so far. I hope that my story inspires other women to chase their dreams in tech. I’m proud to belong at VOIS—where innovation converges with diversity, equity, and inclusion to define who we are. If you’re looking for a place that truly supports its people, VOIS is the one for you. Discover the perfect opportunity for you here: https://bit.ly/3ZOyZne To know more about us, you can reach out to me or any of our wonderful colleagues - https://lnkd.in/dpkrcvR2. Stay tuned for more inspiring stories like mine." #VOIS #BeUnrivalled #CreateTheFuture #LifeAtVOIS #InclusionForAll
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Our office in Romania transformed into a winter wonderland during the #BrighterFutures Christmas event! 🎄✨ We had an incredible community of 46+ volunteers from our technology team who sprinkled their creativity, skills, and holiday spirit into every corner for three unforgettable days. From over 1000+ baked delicious treats and 100+ crafted crocheted Christmas decorations 🍪 to inspiring workshops and wrapping a mountain of gifts destined to make smiles shine bright! 🎁, every moment was a joyful celebration of generosity. A huge thank you to everyone who attended and donated! Let’s keep spreading kindness and holiday spirit! ❤️ #VOIS #HappyHolidays #Christmas24
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We wish you, your family and friends a happy holiday season! #VOIS #HappyHolidays
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Stepping into a world of creativity and inspiration! 🌟 Our Corporate Functions Director, Sara Heuer, and Head of Corporate Security, Vikram Kulkarni, visited one of our Community Learning Centres (CLC) in India as part of our #SkillsForLife programme. Our team had a great time witnessing the incredible creativity of the kids and women there who shared their remarkable handmade artwork, from projects aimed at monitoring earthquakes to beautifully hand-stitched clothes and painted Diya lamps. Seeing how the centre encourages their talents and empowers them to learn was heartening. We’re proud to support initiatives contributing to a more inclusive and sustainable society. #VOIS #VOISofChange
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We just hit 10 years at VOIS in Romania🎉🎊 Last week, we celebrated our 10th anniversary in Romania. A decade of incredible milestones, teamwork, and unforgettable moments at our offices in Romania! 🎈 Our celebration was filled with fun activities, laughter, and team spirit. From engaging games to heartfelt conversations, we honoured the dedication of our teams, especially our heroes who have been with us for those 10 years. Over the years, our Romanian team has grown into a vibrant hub for various innovative solutions and services. As we look to the future, we're excited about our new vision and the adventures ahead! 🤩🤩 #VOIS #BeUnrivalled #Createthefuture #VOISRomania
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Introducing VOIS Digital at the AWS event! Chris Meads, VOIS Commercial Director and Glenn Dale Head of Digital at Vodafone UK, joined forces with Charlie Buhagiar, Client Account Lead at Accenture, to talk about the transformation of the digital customer experience at #AWSReinvent in Las Vegas yesterday. Chris presented our new Partnership model, explaining how VOIS and Accenture are reinventing Shared Operations to support Vodafone's priorities of customers, simplicity and growth. He introduced "VOIS Digital" - our new end-to-end digital transformation capability. Built over the last 5 years reinventing Vodafones digital customer experience, VOIS digital is a collection of reusable digital platforms and global operations hubs for fast, customer-centric digital transformation. #VOIS #BeUnrivalled #CreateTheFuture #DigitalTransformation #Innovation
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Earning loyalty through listening! 🌟 Our recent NPS survey yielded an outstanding 86% positive feedback rate from over 300+ customer responses. This puts us in the realm of world-class service providers and reflects our commitment to genuinely listening to address and meet our customers' needs. As we embark on our commercialisation model, we will continue reinventing ourselves to create value for Vodafone and our partners through unrivalled Talent, Technology, and Transformation to deliver exceptional value and enhance our customers' journey. Thank you for being a vital part of this journey—together, we will create the future! #VOIS #BeUnrivalled #CreateTheFuture #Commercialisation #Transformation
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A crowning of almost 2 years of fruitful collaboration between VOIS & National Telecommunications Regulatory Authority (NTRA) of Egypt! A few days back, we celebrated this milestone with our Head of Egypt Center & HR, Rania Salah, who signed with NTRA CEO Eng. Mohamed Shamroukh, in the presence of H.E. Dr. Amr Talaat, Minister of Communications and Information Technology, our External Affairs Senior Manager Tony Samy, our Head of Planning, Amira Nagui, and CEO of ITIDA, Eng. Ahmed Elzaher. The NTRA guarantees: ➡️Regulating the call centre industry in Egypt ➡️Legalising our operation and reinforcing our commitment to innovation as a global outsourcing hub in the ICT sector ➡️Demonstrating our dedication to supporting the offshoring industry We are paving the way for a bright future and strengthening our position as a premier destination for outsourcing and digital services! 💼🌍 #VOIS #BeUnrivalled #CreatTheFuture #ICT #Outsourcing #Innovation
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600+ cutting-edge career opportunities await. Be part of the Revolution! Apply Now: https://lnkd.in/dFCHxGk9 Together, let’s create the future. #VOIS #WeAreHiring #JobSearch #JobVacancy #Job