Artiwise

AI Summit İstanbul 2024 is just around the corner! Tomorrow, at 42 Venue, our Co-Founder and CEO Tanel Temel will join Özcan CAVUSOGLU, Product Quality and Engineering Manager at TOFAŞ, in the panel titled "Artificial Intelligence in Corporate". During this session, they will delve into how TOFAŞ has benefited from our AI-driven solutions in quality management. Together, we’ll share insights into the impactful results of our collaboration and the role of AI in driving operational excellence. Don’t miss this inspiring discussion! Stay tuned for more updates. 🙌 #AISummitIstanbul #ArtificialIntelligence #TOFAŞ #Artiwise #QualityManagement #OperationalExcellence

We had the pleasure of participating in the Here 2 Next event alongside our valued customer, Doğuş Otomotiv. During the event, Dr. Irmak Mutlu, Digital Transformation and New Business Development Manager at Doğuş Otomotiv, and our CEO and Co-Founder Tanel Temel shared two impactful use cases powered by the Artiwise VoC Platform: 1. Optimizing Inventory Management: Ensuring that customer-requested vehicles are available from the depot by leveraging customer voice insights. 2. Driving Upsell Opportunities: Boosting sales of additional services such as coatings and tire replacements through actionable insights provided by the platform. These examples not only demonstrate the potential of identifying such opportunities but also underline the importance of integrating these insights into a company’s business model. This level of transformation is only possible when two organizations work together seamlessly, as one team, combining expertise and innovation to achieve shared goals. We’re excited to continue building success stories like these, together! 🚀 Here's to many more!

In today’s competitive landscape, sustainable customer satisfaction is essential for long-term success. At Artiwise, we use AI-driven insights to build a structured Customer Satisfaction Lifecycle that empowers businesses to deliver exceptional experiences. Here’s how we make it possible: • Customer Journey Analysis: Map key touchpoints and identify areas for improvement. • Advanced Analytics: Uncover satisfaction drivers and trends with actionable insights. • Action Planner: Implement and track targeted improvements seamlessly. Learn how AI can help your business move from reactive strategies to proactive excellence in customer experience. #AIinCX #CustomerSatisfaction #ArtiwiseVoC

IDC | Turkiye DX Summit 2024 kapsamında düzenlenen IDC Future Enterprise ödül programında Kalite Voice of Customer (1VOC) projemizle "Best in Future of Work" kategorisinde birincilik ödülünü kazanmanın sevincini ve gururunu yaşıyoruz. Projemizle beraber satış sonrası müşteri geri bildirim verilerini yapay zeka çözümleriyle değere dönüştürererek şirketimizin kalite alanındaki gelişimine katkıda bulunduk. Projemizi hayata geçiren TOFAS ‘taki değerli ekip arkadaşlarım Ayberk Aydın,Bartu Süzen,Melike Gülşen TOKSÖZ,Ozan Kılınçer ve Burak Altuğ Semercioğlu’na ve proje partnerimiz olan Artiwise firmasının değerli paydaşları Özlem Derya, Fatih Samet Cetin ve Tanel Temel’e teşekkürlerimi sunarım. Nice başarılara. 🏆 ————————- We are experiencing the joy and pride of winning the first place award in the "Best in Future of Work" category with our Quality Voice of Customer (1VOC) project in the IDC Future Enterprise award program organized as part of IDC | Turkiye DX Summit 2024. With our project, we contributed to the development of our company in the field of quality by transforming post-sales customer feedback data into value with artificial intelligence solutions. I would like to thank my valuable teammates Ayberk Aydın, Bartu Süzen,Melike Gülşen TOKSÖZ, Ozan Kılınçer and Burak Altuğ Semercioğlu at TOFAS who brought our project to life, and our valuable stakeholders Özlem Derya, Fatih Samet Cetin and Tanel Temel of Artiwise our project partner. Many more successes. 🏆

Meet Artiwise at AI Summit Istanbul! We’re excited to participate in AI Summit Istanbul, organized by our investor Boğaziçi Ventures, taking place on December 20, 2024, at 42 Venue. Our Co-Founder and CEO, Tanel Temel, will be speaking at this exceptional event. Don’t miss this opportunity to visit our stand, hear from inspiring speakers, and explore the latest in AI innovation. 🌐 Learn more about the event: https://lnkd.in/g-pWjHFx We look forward to seeing you there!

120x Faster Insights—AI Innovation at Its Best! Time is everything in customer experience. That’s why Artiwise VoC platform’s Large Language Models (LLMs) are engineered to deliver analyses 120 times faster than similar models. Faster insights mean quicker decisions, allowing you to respond to customer needs at lightning speed. Experience the power of rapid, AI-driven insights and elevate your CX strategy to new heights. Stay tuned for more innovations with Artiwise VoC!

At Artiwise, we believe that true customer satisfaction is achieved through a holistic approach—where every step of the journey is interconnected and essential. From uncovering insights to taking meaningful actions, no single element stands alone. Together, they form the foundation of the Sustainable Customer Satisfaction Lifecycle. Here’s how the pieces come together: ✅ Understand the entire Customer Journey to identify key moments of impact. ✅ Leverage Advanced Customer Experience Analytics to harness AI for analyzing and interpreting customer data, uncovering satisfaction drivers, and enabling data-driven decision-making to address areas needing immediate attention. ✅ Develop and execute effective Action Plans that drive measurable results. Each step is a vital link in the chain, and skipping one means falling short of sustainable success. This video showcases how Artiwise unifies these steps, enabling you to achieve long-term customer satisfaction with a data-driven, integrated approach. 👉 Watch now and explore how it all connects!

At Artiwise, we’re thrilled to elevate our VoC platform with cutting-edge Large Language Models (LLMs), specially fine-tuned with customer feedback and real dialogues. By training our models on authentic customer interactions, we’ve developed a language model that truly understands the voice of the customer, delivering accurate analyses and actionable insights tailored to your business needs. This dialogue-driven approach allows us to uncover hidden sentiments, identify trends, and reveal root causes with unparalleled precision. Whether it’s decoding customer pain points or crafting strategies based on predictive insights, Artiwise VoC is designed to transform your customer experience strategy. Ready to see how we’re bringing the power of advanced AI to customer insights? Stay tuned as we continue to redefine the future of CX with LLMs! Contact us to learn more. #ArtiwiseVoC #LLM #ArtificialIntelligence #CustomerExperience #VoiceOfCustomer #CXInsights

Throwback to the incredible Turkey Artificial Intelligence Summit, where our Co-Founder & CEO, Tanel Temel, delivered an insightful talk on "Sustainable Customer Satisfaction Lifecycle with Artificial Intelligence." He highlighted the essential steps in achieving sustainable customer satisfaction, emphasizing how Customer Journey Analysis, Advanced Analytics, and the Action Planner form a seamlessly integrated lifecycle. These interconnected steps empower businesses to address customer needs effectively, uncover actionable insights, and implement strategic actions that drive long-term success. It was inspiring to connect with industry leaders and discuss how innovative AI-driven solutions are transforming customer experience across various sectors. Together, we’re paving the way for the future of customer satisfaction—stay tuned for more updates from Artiwise!

What an incredible experience at the Call & Contact Centre Expo UK 2024! A big thank you to everyone who visited us over the past two days. It was an absolute pleasure connecting with industry leaders, sharing insights, and demonstrating how Artiwise’s AI-powered solutions are transforming and redefining customer experience excellence. This event highlighted the incredible potential of technology in shaping the future of CX, and we’re proud to be at the forefront of this innovation. Couldn’t make it to the expo? Don’t worry – reach out to us to learn more about how Artiwise can empower your business and drive CX success. ✨ Let’s keep the momentum going as we work together towards a better, smarter future for customer experience! #CallandContactCenterExpo #CustomerExperience #AI #ArtiwiseInLondon #CXInnovation