Info-Tech Research Group

Google's decision to have contractors evaluate #Gemini responses outside their expertise raises concerns about the accuracy of AI-generated answers. “When organizations are looking to leverage an AI model, it is important to reflect on responsible AI principles,” says Thomas Randall, Practice Lead at Info-Tech Research Group, in a recent feature in Computerworld. Read the full article: https://lnkd.in/gf4XEfYX. Article written by Paul Barker #AI #GoogleGemini #ArtificialIntelligence #AIresponsibility #Tech

Humans are emotional creatures, conditioned to remember negative experiences – that's what makes customer service so tough. ‼️ In fact, research shows it takes TWELVE positive experiences to make up for a single negative experience. Great people need great tools 🛠️ behind them in the customer service field – that's why Alan Neal and the Info-Tech team ranked the best customer service software platforms for your organization! 📊 Check out the full report here: https://lnkd.in/dPCggrwr #CustomerService #Software #CustomerExperience SoftwareReviews

🌟We’re heading back to Vegas! 🌟 The biggest I.T. conference of the year RETURNS to the #Bellagio, June 10th – 12th. 🗓️ Save the date – you won’t want to miss it! For more information, follow the link: https://lnkd.in/erf6UMyb #InfoTechLIVE2025 #LasVegas #ITConference #Tech #Event

May your holiday season be safe and secure with not a data breach in sight. Happy Holidays from the Info-Tech team! 🎄✨

Cherish your victories and appreciate your successes. 🏆 IT is a fast-moving, forward-thinking industry and it’s easy to get lost in your work and lose sight of what you’ve created. As Jeffrey Kramer explains, it’s necessary to look back for a moment and recognize what you’ve done. Want to hear more from Jeff and other IT leaders like him? 🎥Check out the full conversation on our YouTube channel: https://lnkd.in/et-ssc-b #ITLeadership #Success #ITInsight #ITStrategy

“AI is going to kill IT Product teams. Say goodbye to your job!” 🤖 That’s what a bad IT leader would say. As Ari Glaizel explains, enterprise IT delivery is more than just clicking ‘install’ on your desktop and magically having the software work. It’s about integration, collaboration and negotiation – things that still require people! AI will change the role of product teams – but the best IT leaders will build their people up, not cast them away! 💫 Find more on how to build your exponential IT product practice here: https://lnkd.in/gk6MHgkn #AI #Leadership #ITProductTeams #ITInsights #ITProduct

The IT industry isn’t just about fancy software and expensive #technology. 💻 It’s about people. These are the SIX biggest #talent trends facing #IT teams and their employees next year. ✨ Want to see more? Find the full report here: https://lnkd.in/gYSVX7Gc #ITTaltentTrends2025 #Research #FutureOfIT #TechNews

🔍Think about some of the key projects in your organization: What’s over-budget, overdue, and only a success about half of the time? 💰 If you said your ERP software implementation, you’re not alone. ERP implementations are notoriously difficult, so to make your life easier, we’re making vendor selection simple by ranking the top applications.⚙️ 🔗 Find the right ERP application for your organization and streamline your operations! https://lnkd.in/gFwnip2x #ERP #EnterpriseResourcePlanning #Software SoftwareReviews

Most women can’t see a path forward for their careers in I.T. 🖥️ Many are leaving the industry entirely. That’s unacceptable. Every woman deserves a clear vision for their career with actionable goals and concrete steps. 🌟 That’s why we’re launching our new Women Leading IT program. The goal? Empower women to architect their career journey with the right skills, training and key relationships to thrive as leaders in the world of I.T.💪 📅The first cohort for this impactful new experience starts January 29th – want to advance your professional career as a woman leading I.T? Find out more: https://lnkd.in/e3h2jyny #WomenInTech #WomenLeadingIT #ITLeadership #CareerGrowth #TechLeaders #WomenInSTEM

Can you tell the difference between a video that’s real and one that’s AI-generated? OpenAI just released their latest video generation tool, Sora, and its capabilities have people questioning reality. 🤖 Deepfakes are one of the top tech trends we predicted would disrupt IT in the new year and OpenAI admits it will be difficult to prevent people from using Sora for illegal activities. Is your organization ready to face the new bounds of reality? To read more on the top AI trends for the coming year, and prepare for the future, check out the full AI Trends 2025 report here:🔍 https://lnkd.in/e8VnVgYr #AITrends2025 #AI #Deepfake #FutureOfTech #OpenAI #Sora