Canny

There’s something special about our team retreats ✨ We meet up twice a year to co-work together and have fun. This October, we gathered in Howell, Michigan for a cottage-style retreat. Here's a video recap of our time together!

Here are the 13 best certifications for product managers: ➡️ New to product management? There are some great entry-level courses in this list! ➡️ Been in the game for years? Advanced certifications can still open new doors. Check out our top picks in this list. Featuring these institutions: • Product HQ • Cognitir • BrainStation • Product School • AIPMM The Association of International Product Marketing and Management • Scrum Alliance • Scrum.org • Pragmatic Institute • Boston University • Reforge • eCornell Learn more about each certificate here (link in comments). Also, find out how to pick the best certification for your unique career stage. ⬇️ 🎖️ 🤓 #productmanagement #certifications

Your sales and success teams hear valuable feedback every day in their calls. Making sure you capture all that feedback is challenging. These teams are busy, and manually tracking feedback takes time. Now, they don’t have to track 🎉 Autopilot now integrates with Zoom and tl;dv - AI Meeting Assistant, automatically capturing feedback from call transcripts! Free up their time and make sure no valuable insights slip through the cracks. Watch this video to see how it works 👇 Want to try these new features? Just log into your Canny account and click on the Autopilot tab.

Your sales and success teams hear valuable feedback every day in their calls. Making sure you capture all that feedback is challenging. These teams are busy, and manually tracking feedback takes time. Now, they don’t have to track 🎉 Autopilot now integrates with Zoom and tl;dv - AI Meeting Assistant, automatically capturing feedback from call transcripts! Free up their time and make sure no valuable insights slip through the cracks. Watch this video to see how it works 👇 Want to try these new features? Just log into your Canny account and click on the Autopilot tab.

Customer co-creation can help you build better products. Co-creation isn’t just listening—it’s seeking input and ideas from your users. At Canny, we built a feedback management tool for PMs to actively involve users in the product development process. It goes beyond just collecting feedback: • Your team can see who left you feedback • You can discuss feedback with users to uncover pain points This makes it easy to find customers to co-create with! 👉 Read our guide on how to build a customer co-creation strategy (link in comments).

Customer feedback can help you identify upsell opportunities. Here's how: 1. See what's popular and why—do the majority of buyers use a particular feature? Identifying the most popular products and features gives you a foundation for upselling. 2. Spot patterns in negative feedback—listening to what customers don't like can help you increase product quality. Analyzing that feedback lets you turn negatives into positives (and happy customers are more likely to upgrade). 3. Pinpoint customer needs—when you build requested features, you can notify those customers who wanted them. If the new feature is only available in a higher-tier plan, they'll be more likely to upgrade. 👉 Keep reading our full guide on how to identify upsell opportunities with feedback—link in the comments.

Here’s a roundup of our resources every product manager should read ⬇️: Blogs: 💡 The best public product roadmap examples: https://bit.ly/4fFLvw0 💡 21 of the best product management books: https://bit.ly/3Z5gytR 💡 7 product management tactics from 18 experts: https://bit.ly/3Z24wBC 💡 The best product management software: https://bit.ly/3Z1peBO 💡 How to organize customer feedback effectively: https://bit.ly/4fD8vMf Resources: 💡 Free prioritization template: https://bit.ly/4eFVKPr 💡 The complete guide to managing feedback: https://bit.ly/3OurSuF 💡 The best product management memes: https://bit.ly/3OItSjr What’s your biggest product management challenge? Comment below, and we might create a resource for you!

We’ve rounded up 13 of our favorite tools that we use at Canny ✨ From product to engineering to marketing and more, these tools help us do our best work. 🚀 Featuring: Notion Drata Cursor (acquired by DataRobot) Tome CleanShot Missive Semrush Recruitee by Tellent Metabase tl;dv - AI Meeting Assistant aText Riverside.fm ClickUp Raycast What are your favorite tools in your workflow? Let us know in the comments 👇

Anonymous boards in Canny let your users share feedback while keeping their identities hidden behind an alias. If you're using anonymous boards and our Slack integration, we’ve got a great update for you! Now, Slack notifications can show either your users' real names or their aliases. If your Slack workspace is completely internal, seeing customer names is definitely preferable. See how it works 👉 https://bit.ly/3BCFzEN

We’ve made it easier to capture feedback from almost anywhere 🎉 With our new Scan With Autopilot Zapier action, you can now connect Autopilot to thousands of apps via Zapier. 📄 Automatically track feedback from Google Forms, Slack, Excel, and thousands more 🔄 Autopilot captures and organizes everything—no manual work required Help your team stay on top of feedback no matter where it comes from. 🔗 See how it works - https://bit.ly/3ZZLpue