Customer Homepage
Sky Entertainment
Looking for something else?
Sky Broadband Essential: Available in Sky Network Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Sky Broadband Essential. Average download speed: 11Mbps. Average upload speed: 0.8Mb.Sky Broadband Superfast: Available in Sky Fibre Areas only. Average download speed: 61Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area.Speed Guarantee: Requires Sky Broadband. If the download speed to your hub drops below your guaranteed minimum download speed for three consecutive days or more, you will have the right to leave your Sky Broadband and Talk contracts without incurring early termination charges. You can also upgrade your broadband product without any upfront fees.
This applies anytime within your minimum term. Total loss of service and Major Service Outages do not count towards three-day periods, such as if your broadband stops working completely, or you can’t use the internet on any of your devices and it’s not a WiFi problem. Speed checks must be done using sky.com/servicechecker, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.
Sky fibre customers can also claim money back under this speed guarantee by calling Sky. You must be within your minimum term and can claim once within it. Money back will be one month’s Sky Broadband subscription, minus any discounts or offers, credited to your Sky account. This excludes Sky Talk and any Add-Ons like McAfee, Broadband Boost or WiFi Max.
Sky Broadband Full Fibre 100: Available to 40% of UK homes. Average download speed: 100Mbps. Subject to status. See sky.com for more details, usage policies and to check your speeds. General: Separate contracts apply to Sky Broadband Full Fibre 100 and Sky Talk. Non-standard set up may cost extra. Prices may vary if you live in a flat. You must get consent required (e.g., landlord’s). UK, Channel Islands, and Isle of Man residential customer only. Sky Hub is loaned to you at no cost. It must be returned at the end of the broadband subscription. Safe switching, no engineer required for most customers. Excludes customers who need a new phone or fibre installation at their property. Correct at 27/09/2023. Further terms apply.
Sky Broadband Gigafast: Subject to status. Speeds vary by location. Sky Broadband Gigafast is available to 40% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 900Mbps (download) and 90Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Gigafast is 25 x faster than our standard fibre claim: Comparison of average download speed of Sky Broadband Gigafast (900Mbps) vs Sky Broadband Superfast 35 (36Mbps).
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 47% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Sky Broadband Superfast 35: Sky fibre areas only. Speeds vary by location. Average speeds: 36Mbps (download) and 9Mbps (upload)
Sky Broadband Ultrafast Plus: Subject to status. Speeds vary by location. Sky Broadband Ultrafast Plus is available to 40% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 500Mbps (download) and 60Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Ultrafast Plus is 10 x faster than standard fibre claim: comparison: average download speed of: Sky Broadband Ultrafast Plus (500Mbps) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report, published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk), published 17 December 2020)50% off 25GB for 12 months for Sky Broadband Customers: Data Plan subject to 12-month minimum term. Save up to £96: Based on a saving of £8 a month on 25GB data plan (usually 25GB for £16 a month, now 25GB for £8 a month) over 12 months. Data offer lost if you Mix to another plan. Not available with any other offers. 18+. Terms apply.
Superfast 80: Selected fibre areas only. Speeds vary by location. New customers only. Discount for 24 months on Sky Broadband Superfast 80 (£27 per month (pm) including line rental) and Sky Pay As You Talk (£0pm). Set-up fee: £0 (Usually £19.95). New 24-month minimum terms for Sky Broadband and Sky Talk. Standard prices apply after 24 months (currently £39.50 pm for Sky Broadband Superfast 80 and £0 pm for Sky Pay As You Talk). Prices may change during contract. Offer not available with any other offers. Sky Broadband Superfast: Average speeds: 61Mbps (download) and 16Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required; otherwise, £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost and it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g., landlord’s). UK residential customers only. Correct at 09/08/2024. Further terms apply.
Sky Broadband Ultrafast: Sky Broadband Ultrafast available in selected Sky Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month minimum term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Ultrafast: New 24-month min. term. £29 per month (pm) for 24-months (then £43 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 145Mbps (download) and 27Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required; otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 09/08/2024. Further terms apply.
Sky Full Fibre 100: Selected Fibre areas only. New Sky Broadband Customers Only. Non -standard set up may cost extra. Offer not available with any other offer. Discount for 24 months on Sky Broadband Full Fibre 100 (£27 per month (pm)- standard price £38/month) including line rental), and Sky Talk Pay as You Talk (£0pm, )). Set-up fee: £0 (Usually £19.95). New 24-month minimum term for Sky Broadband Full Fibre 100 and Sky Pay as You Talk. Standard prices apply after 24 months (currently £43pm for Sky Broadband Full Fibre 100). Prices may change during contract. Average download speed: 100Mbps. Subject to status. See sky.com for more details, usage policies and to check your speeds. General: Separate contracts apply to Sky Broadband Superfast and Sky Talk. Prices may vary if you live in a flat. You must get consent required (e.g., landlord’s). UK, Channel Islands, and Isle of Man residential customer only. Sky Hub is loaned to you at no cost. It must be returned at the end of the broadband subscription. Safe switching, no engineer required for most customers. Excludes customers who need a new phone or fibre installation at their property. Correct at 09/08/2024. Further terms apply.
Sky Full Fibre 300: Available to 49% of UK homes. Availability subject to survey. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk service provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 300Mbps (download) and 40Mbps (upload). Speeds vary by location. Average download speed shown for fixed line connection to your Hub. Excludes Wi-Fi performance which varies by device and home environment. General: Subject to status. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Standard prices apply after 24 months (currently £43 for Sky Broadband Full Fibre 300 and £0 for Sky Talk Pay As You Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands, and Isle of Man residential customers only. Further terms apply.
Sky Broadband Ultrafast+: Sky Broadband Ultrafast+ available in selected Sky Full Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month min. term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Ultrafast+: New 24-month min. term. £33 per month (pm) for 24 months (then £53 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 500Mbps (download) and 60Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required, otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 08/09/2024. Further terms apply.
Gigafast: Gigafast: Sky Broadband Gigafast available in selected Sky Full Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month min. term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Gigafast: New 24-month min. term. £43 per month (pm) for 24 months (then £63 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 900Mbps (download) and 90Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required, otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 08/09/2024. Further terms apply. Correct at 30/07/2024. Further terms apply. Correct at 03/06/2024. Further terms apply.Sky WiFi Max: Available as optional add on to Sky Broadband Superfast 35, Superfast, Ultrafast, Ultrafast Plus or Gigafast customers only. Sky Max Pods: up to 3 Max Pods if needed. Advanced Security requires activation in the My Sky app. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24-month period (allow 24 hours for credit to be applied). Customers with Sky WiFi Max cannot claim on Sky Broadband Boost WiFi Guarantee or our standard Wall to Wall WiFi Guarantee. Enhanced Wall to Wall WiFi Guarantee: Requires Sky Broadband: Superfast 35 / Superfast / Full Fibre 100 / Ultrafast / Ultrafast Plus / Gigafast & WiFi Max. Sky Fibre areas. Min. 10Mb/s for Sky Broadband Superfast 35, Superfast and Full Fibre 100. Min. 25Mb/s for Sky Broadband Ultrafast, Ultrafast Plus or Gigafast. Or money back and you can cancel your Wifi Max subscription without any early termination charges. Claim once any time during 24-month min. term after first 14 days and when paying for Broadband. One claim per address. The Enhanced Wall to Wall Wifi Guarantee does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. Refund on one month’s broadband subscription including Wifi Max subscription (excludes any Sky Talk package or call charges.) Claim only valid if using Sky Max Hub and Sky Max Pod(s).
Sky Broadband Boost: Available as optional add on to Sky Broadband Superfast 35, Superfast, Ultrafast, Ultrafast Plus or Gigafast customers only. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24 month period (allow 24 hours for credit to be applied). Customers with Sky Broadband Boost must claim under Sky Broadband Boost for Wifi Guarantee and cannot claim under Wall to Wall WiFi Guarantee.Sky Broadband Buddy: Sky Broadband Buddy app requires Sky Broadband Essential, Superfast or Ultrafast and Sky Broadband Boost. Sky Broadband Buddy app required on compatible iOS or Android devices (see sky.com/buddy for software and device requirements). Sky recommends that all devices connected to the internet are protected with anti-virus software at all times.Wall to Wall WiFi Guarantee: Requires Sky Broadband: Superfast 35 / Superfast / Ultrafast / Ultrafast Plus / Gigafast and Sky Broadband Hub. Sky Fibre areas. Min. 3Mb/s in up to 12 rooms, including up to 5 bedrooms, or money back. Refund will be one month’s Broadband subscription fee, minus discounts or offers, credited to your Sky account. Claim once any time during 24-month min. term after first 14 days and when paying for Broadband. Wall to Wall Wifi Guarantee does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. One claim per address. Claim valid only if using Sky router and booster(s). Sky kit is loaned to you at no cost and must be returned at the end of the broadband subscription. Not available with Sky Broadband Essential Plus or in conjunction with Sky Broadband Boost. See sky.com/walltowallwifi.
WiFi Guarantee: Requires Sky Broadband: Superfast / Ultrafast / Ultrafast Plus & Boost. Sky Fibre areas. Min. 3Mb/s or money back. Claim any time during 24 month min. term. Money back will be 1 month’s Sky Broadband subscription (excluding Sky Talk and Sky Broadband Boost), minus any discounts or offers, credited to your Sky account. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi. Not available with Sky Broadband Essential Plus.
Broadband safe switching: No engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.Vue Cinema Tickets: Tickets available until 31 December 2025. Maximum of two standard tickets every month per Sky Cinema customer. Valid for showings from Sunday to Thursday. Offer not available to customers on a Sky Cinema trial offer, NOW Cinema Members or to Virgin Media customers. Requires latest version of MySky app to generate voucher codes. Redeem codes for tickets on myvue.com, in Vue app or at Vue box office for a 2D admission ticket (Regular Seat, Super Saver, or Saver) to any Vue Cinema in the UK or ROI. Daily limits apply. First come, first served. See full list of exclusions and available upgrades here www.sky.com/vueticketsterms). Upgrade and additional fees are charged by and payable to Vue. Codes must be redeemed and tickets booked before the end of the calendar month in which codes are generated, after which they will expire and cannot be re-activated. Codes may not be used in conjunction with any other ticket offer. Each voucher code is valid for one ticket only. If you cancel your Sky Cinema Subscription, your access to this promotion will end when your subscription ends.
This applies anytime within your minimum term. Total loss of service and Major Service Outages do not count towards three-day periods, such as if your broadband stops working completely, or you can’t use the internet on any of your devices and it’s not a WiFi problem. Speed checks must be done using sky.com/servicechecker, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.
Sky fibre customers can also claim money back under this speed guarantee by calling Sky. You must be within your minimum term and can claim once within it. Money back will be one month’s Sky Broadband subscription, minus any discounts or offers, credited to your Sky account. This excludes Sky Talk and any Add-Ons like McAfee, Broadband Boost or WiFi Max.
Sky Broadband Full Fibre 100: Available to 40% of UK homes. Average download speed: 100Mbps. Subject to status. See sky.com for more details, usage policies and to check your speeds. General: Separate contracts apply to Sky Broadband Full Fibre 100 and Sky Talk. Non-standard set up may cost extra. Prices may vary if you live in a flat. You must get consent required (e.g., landlord’s). UK, Channel Islands, and Isle of Man residential customer only. Sky Hub is loaned to you at no cost. It must be returned at the end of the broadband subscription. Safe switching, no engineer required for most customers. Excludes customers who need a new phone or fibre installation at their property. Correct at 27/09/2023. Further terms apply.
Sky Broadband Gigafast: Subject to status. Speeds vary by location. Sky Broadband Gigafast is available to 40% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 900Mbps (download) and 90Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Gigafast is 25 x faster than our standard fibre claim: Comparison of average download speed of Sky Broadband Gigafast (900Mbps) vs Sky Broadband Superfast 35 (36Mbps).
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 47% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Sky Broadband Superfast 35: Sky fibre areas only. Speeds vary by location. Average speeds: 36Mbps (download) and 9Mbps (upload)
Sky Broadband Ultrafast Plus: Subject to status. Speeds vary by location. Sky Broadband Ultrafast Plus is available to 40% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 500Mbps (download) and 60Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Ultrafast Plus is 10 x faster than standard fibre claim: comparison: average download speed of: Sky Broadband Ultrafast Plus (500Mbps) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report, published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk), published 17 December 2020)50% off 25GB for 12 months for Sky Broadband Customers: Data Plan subject to 12-month minimum term. Save up to £96: Based on a saving of £8 a month on 25GB data plan (usually 25GB for £16 a month, now 25GB for £8 a month) over 12 months. Data offer lost if you Mix to another plan. Not available with any other offers. 18+. Terms apply.
Superfast 80: Selected fibre areas only. Speeds vary by location. New customers only. Discount for 24 months on Sky Broadband Superfast 80 (£27 per month (pm) including line rental) and Sky Pay As You Talk (£0pm). Set-up fee: £0 (Usually £19.95). New 24-month minimum terms for Sky Broadband and Sky Talk. Standard prices apply after 24 months (currently £39.50 pm for Sky Broadband Superfast 80 and £0 pm for Sky Pay As You Talk). Prices may change during contract. Offer not available with any other offers. Sky Broadband Superfast: Average speeds: 61Mbps (download) and 16Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required; otherwise, £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost and it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g., landlord’s). UK residential customers only. Correct at 09/08/2024. Further terms apply.
Sky Broadband Ultrafast: Sky Broadband Ultrafast available in selected Sky Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month minimum term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Ultrafast: New 24-month min. term. £29 per month (pm) for 24-months (then £43 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 145Mbps (download) and 27Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required; otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 09/08/2024. Further terms apply.
Sky Full Fibre 100: Selected Fibre areas only. New Sky Broadband Customers Only. Non -standard set up may cost extra. Offer not available with any other offer. Discount for 24 months on Sky Broadband Full Fibre 100 (£27 per month (pm)- standard price £38/month) including line rental), and Sky Talk Pay as You Talk (£0pm, )). Set-up fee: £0 (Usually £19.95). New 24-month minimum term for Sky Broadband Full Fibre 100 and Sky Pay as You Talk. Standard prices apply after 24 months (currently £43pm for Sky Broadband Full Fibre 100). Prices may change during contract. Average download speed: 100Mbps. Subject to status. See sky.com for more details, usage policies and to check your speeds. General: Separate contracts apply to Sky Broadband Superfast and Sky Talk. Prices may vary if you live in a flat. You must get consent required (e.g., landlord’s). UK, Channel Islands, and Isle of Man residential customer only. Sky Hub is loaned to you at no cost. It must be returned at the end of the broadband subscription. Safe switching, no engineer required for most customers. Excludes customers who need a new phone or fibre installation at their property. Correct at 09/08/2024. Further terms apply.
Sky Full Fibre 300: Available to 49% of UK homes. Availability subject to survey. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk service provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 300Mbps (download) and 40Mbps (upload). Speeds vary by location. Average download speed shown for fixed line connection to your Hub. Excludes Wi-Fi performance which varies by device and home environment. General: Subject to status. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Standard prices apply after 24 months (currently £43 for Sky Broadband Full Fibre 300 and £0 for Sky Talk Pay As You Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands, and Isle of Man residential customers only. Further terms apply.
Sky Broadband Ultrafast+: Sky Broadband Ultrafast+ available in selected Sky Full Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month min. term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Ultrafast+: New 24-month min. term. £33 per month (pm) for 24 months (then £53 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 500Mbps (download) and 60Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required, otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 08/09/2024. Further terms apply.
Gigafast: Gigafast: Sky Broadband Gigafast available in selected Sky Full Fibre areas. New Customers Only. All prices include Sky Talk Pay As You Talk (new 24-month min. term applies). All speeds measured to router (not device). Wi-Fi performance varies by device and home environment. No traffic management policy. See sky.com for more details and our Usage Policies. Sky Broadband Gigafast: New 24-month min. term. £43 per month (pm) for 24 months (then £63 pm). Prices may change during contract. Set-up fee: £0 (Usually £19.95). Average speeds: 900Mbps (download) and 90Mbps (upload). Subject to status. Upfront payment may be required. General: Compatible line required, otherwise £20 connection charge may apply. Separate 24-month contracts apply to Sky Broadband and Sky Talk. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. UK residential customers only. Calls to Sky cost 7p per minute plus your provider’s access charge. Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Correct at 08/09/2024. Further terms apply. Correct at 30/07/2024. Further terms apply. Correct at 03/06/2024. Further terms apply.Sky WiFi Max: Available as optional add on to Sky Broadband Superfast 35, Superfast, Ultrafast, Ultrafast Plus or Gigafast customers only. Sky Max Pods: up to 3 Max Pods if needed. Advanced Security requires activation in the My Sky app. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24-month period (allow 24 hours for credit to be applied). Customers with Sky WiFi Max cannot claim on Sky Broadband Boost WiFi Guarantee or our standard Wall to Wall WiFi Guarantee. Enhanced Wall to Wall WiFi Guarantee: Requires Sky Broadband: Superfast 35 / Superfast / Full Fibre 100 / Ultrafast / Ultrafast Plus / Gigafast & WiFi Max. Sky Fibre areas. Min. 10Mb/s for Sky Broadband Superfast 35, Superfast and Full Fibre 100. Min. 25Mb/s for Sky Broadband Ultrafast, Ultrafast Plus or Gigafast. Or money back and you can cancel your Wifi Max subscription without any early termination charges. Claim once any time during 24-month min. term after first 14 days and when paying for Broadband. One claim per address. The Enhanced Wall to Wall Wifi Guarantee does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. Refund on one month’s broadband subscription including Wifi Max subscription (excludes any Sky Talk package or call charges.) Claim only valid if using Sky Max Hub and Sky Max Pod(s).
Sky Broadband Boost: Available as optional add on to Sky Broadband Superfast 35, Superfast, Ultrafast, Ultrafast Plus or Gigafast customers only. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24 month period (allow 24 hours for credit to be applied). Customers with Sky Broadband Boost must claim under Sky Broadband Boost for Wifi Guarantee and cannot claim under Wall to Wall WiFi Guarantee.Sky Broadband Buddy: Sky Broadband Buddy app requires Sky Broadband Essential, Superfast or Ultrafast and Sky Broadband Boost. Sky Broadband Buddy app required on compatible iOS or Android devices (see sky.com/buddy for software and device requirements). Sky recommends that all devices connected to the internet are protected with anti-virus software at all times.Wall to Wall WiFi Guarantee: Requires Sky Broadband: Superfast 35 / Superfast / Ultrafast / Ultrafast Plus / Gigafast and Sky Broadband Hub. Sky Fibre areas. Min. 3Mb/s in up to 12 rooms, including up to 5 bedrooms, or money back. Refund will be one month’s Broadband subscription fee, minus discounts or offers, credited to your Sky account. Claim once any time during 24-month min. term after first 14 days and when paying for Broadband. Wall to Wall Wifi Guarantee does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. One claim per address. Claim valid only if using Sky router and booster(s). Sky kit is loaned to you at no cost and must be returned at the end of the broadband subscription. Not available with Sky Broadband Essential Plus or in conjunction with Sky Broadband Boost. See sky.com/walltowallwifi.
WiFi Guarantee: Requires Sky Broadband: Superfast / Ultrafast / Ultrafast Plus & Boost. Sky Fibre areas. Min. 3Mb/s or money back. Claim any time during 24 month min. term. Money back will be 1 month’s Sky Broadband subscription (excluding Sky Talk and Sky Broadband Boost), minus any discounts or offers, credited to your Sky account. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi. Not available with Sky Broadband Essential Plus.
Broadband safe switching: No engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.Vue Cinema Tickets: Tickets available until 31 December 2025. Maximum of two standard tickets every month per Sky Cinema customer. Valid for showings from Sunday to Thursday. Offer not available to customers on a Sky Cinema trial offer, NOW Cinema Members or to Virgin Media customers. Requires latest version of MySky app to generate voucher codes. Redeem codes for tickets on myvue.com, in Vue app or at Vue box office for a 2D admission ticket (Regular Seat, Super Saver, or Saver) to any Vue Cinema in the UK or ROI. Daily limits apply. First come, first served. See full list of exclusions and available upgrades here www.sky.com/vueticketsterms). Upgrade and additional fees are charged by and payable to Vue. Codes must be redeemed and tickets booked before the end of the calendar month in which codes are generated, after which they will expire and cannot be re-activated. Codes may not be used in conjunction with any other ticket offer. Each voucher code is valid for one ticket only. If you cancel your Sky Cinema Subscription, your access to this promotion will end when your subscription ends.