RVshare - RV Rentals 4+

First time renting and it was a blast. Renter was very nice and walked me through everything. Texted him when I arrived to my camping location and he responded quickly. Trailer was more than enough for comfort and enjoyment. They supplied all the amenities but we still brought ours. We loved the awning that has built in speakers to enjoy music while sitting outside the trailer. Everything worked flawlessly and made our camping experience very enjoyable. I would definitely rent from Jamie again and will keep him as a favorite when it comes to renting again. Thanks for the wonderful experience of camping and made life so easy and enjoyable to camp in your trailer. Would absolutely recommend to any one that wants to rent a RV to use this one. Can’t go wrong. Easy to tow, comfortable to sleep in and everything works flawlessly.

Love the premise of this site, VRBO for campers. Easy to search by locations and other important filters. Only complaints: had issues with the ID online verification process which required me to teach out to customer support to complete my reservation. Then I missed the emails (they went to spam) indicating I had to complete the next step so it auto-canceled on me, so I had to rebook it. Would be nice to get text alerts too too avoid the spam issue. Next, I keep getting alerts to review the initial walk -thru documentation the day before we were going on our trip, the notification even said that I had until end of day to complete it, and this was the day before we even got the camper, so that had me worried that my reservation would auto-cancel again, luckily it didn’t. I didn’t want to sign off on the doc before even seeing the camper. And lastly, it was a pain to figure out how to leave a review as there wasn’t an option to leave a review, even though our trip showed “completed”, but on another page it said the owner needed to complete inspection form? Had to reach out to customer service again to just be able to leave a review, which shouldn’t be the case. I still love the concept though, just a little annoyed at the glitches.

I like this apps ease of use. However, there are still some features that could be improved.

I wish we could rate the campers after their trip. To give us owners a better idea of what we’re getting into. If they don’t clean up after themselves or don’t respect our property, we should be able to make that public to hold each user accountable. Knowing they’re being rated should make them care about returning it in good condition.

It also frustrates me that the “Create Quote” button doesn’t work when I have someone inquiring about using the camper. Once they give me all the details, I’d like to be able to write up a quote for not only them, but myself. Unfortunately I have to leave the ball in their court to send a booking request before being able to edit the quote & get an idea if I want to entertain. This costs me time & potential customers to not be able to shoot them a quote first, & to have to edit it every time to add proper delivery/gas charges. When I edit it & counter offer, the customer almost always doesn’t realize their booking isn’t finalized yet & the request expires. A lost opportunity.

Lastly, one of the reasons the camper might not realize I’ve counter offered is because the app does not notify you when you get a message. I’ve selected for it to notify me, but it still doesn’t. I have to open it several times a day to see if I’ve had any new requests or messages. This plays a huge role in my response time to customers.