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Microsoft Bookings

A simpler way to organize schedules and manage appointments.
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Overview
Easily schedule appointments with feature-rich tools
  • Customize appointment details and booking requirements, and specify service providers to streamline the experience for you and your customers. Bookings works seamlessly with your Microsoft 365 calendar to help your customers quickly find available times and avoid double-booking. Spend less time scheduling and more time meeting with customers. Visit these sample pages to learn how to set appointments in Bookings.
  • Make your Bookings meetings virtual with Teams. Every appointment booked as an online meeting creates a meeting link that everyone can join virtually from anywhere. Bookings is also available as an app within Teams to help you create calendars, assign staff, schedule new appointments, and meet without ever leaving Teams.
  • Get flexibility and customization options to fit a variety of scheduling needs across departments, individuals, and types of appointments. Create and manage multiple Bookings calendars—each with their own unique setup. Different calendars can have different page structures, information, staff, and types of appointments and communication.
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  • Give your customers more options when they visit your booking page, schedule an appointment, or get a confirmation email and calendar invitation. Customers who book an appointment online can easily reschedule or cancel it themselves to keep everyone in sync. If you prefer to book appointments for your customers, enter the appointment details in Bookings so they receive confirmations and reminders. You can even easily track all changes made to appointments.
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Case studies
See how organizations use Bookings in this e-book
  1. A close-up of the Société de l'assurance automobile Québec logo with black text on a white background and a blue and white flag.
  2. A blue and white Zurich logo.
  3. A close-up of the Florida Virtual School logo.
  4. Black text UMPQUA BANK on a white background.
  5. A blue and white Confluent Health logo with a person in the middle.
A man with a beard wearing glasses, sitting at a table using a laptop.
A close-up of the Société de l'assurance automobile Québec logo with black text on a white background and a blue and white flag.
“The success story of this implementation is being able to build out and implement a new solution in only a few days without it costing a lot of money.”
Mario Blouin, Technology Enterprise Architect, SAAQ
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A blue and white Zurich logo.
“If you want to have more transparency and availability of appointments for your organization, use Bookings...[it] doesn’t require a lot of people or other resources to set up, and the benefits are big.”
Raid El Badarin-Deriy, Digital Workplace Technical Lead, Zurich Insurance, Germany
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A close-up of the Florida Virtual School logo.
“The simplicity and ease-of-use were very attractive to our team. People select their preferred days and times, so students can only book when the teacher is available to meet with them. It’s a very smart, real-time system that works.”
Regina Collins, Global School Principal, Florida Virtual School
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Black text UMPQUA BANK on a white background.
“Bookings solves a universal business problem…in a simple and easy-to-use way. If Bookings is in your portfolio suite and you need a scheduling tool, it’s a no-brainer.”
Robert Walters, Senior Vice President – Director of Technology Operations, Umpqua Bank
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A blue and white Confluent Health logo with a person in the middle.
“The centralized scheduling of appointments has generated great feedback. Everyone has commented on how easy it is to use for the virtual visits.”
Brooke Mugavin, Vice President of Operations, Confluent Health
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Frequently asked questions

  • A booking and scheduling app allows you to schedule customizable appointments. These apps often work seamlessly with your calendar and can help you and your clients avoid double-booking.
  • Yes, Bookings works with other Microsoft apps, including Outlook and Teams. Bookings allows you to easily manage your appointments from your personal and professional calendars.
  • Online booking systems can save you and your business a lot of time and headaches that can come with trying to align schedules for appointments. An online scheduling tool makes it easy for people to see your calendar availability, even if they’re not in your organization. An online booking system can also prevent double-booking with real-time availability.
  • Planning ahead to schedule meetings and appointments is important to ensure that you and the people you want to meet with are free. Scheduling meetings ahead of time also helps you prepare.
  • Double-booking is when someone has more than one meeting or appointment at the same time. To avoid double-booking, use a scheduling or booking tool so that your availability is always up to date.
  • A cancellation policy can protect you and your business from customers who cancel at the last minute, leaving you with an open appointment and potentially costing you money. A cancellation policy should be clear at the time of booking and not be a surprise to customers. Having a cancellation policy can help prevent people from cancelling at the last minute or not showing up at all.
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