INDUSTRY
Microsoft for banking
Unlock business value and deepen customer relationships in the era of AI.
OVERVIEW
Microsoft Cloud for Financial Services
Improve customer experiences, enhance collaboration, and use data and AI to deliver impactful business outcomes.
Transform the banking experience
Deliver differentiated customer experiences through deeper insights and relationships.
Empower banking employees
Improve productivity through enhanced teamwork, insights, and communications.
Manage risk and compliance
Deepen risk insights, facilitate regulatory compliance, and combat financial crime.
Modernize payments and core banking
Increase agility to roll out new products and services while saving on infrastructure costs.
Create a sustainable future
Drive impactful sustainability outcomes in financial services with ESG solutions and analytics.
SCENARIOS
Explore use cases
Drive business value and strengthen customer relationships with trusted banking solutions.
- Accelerate time to resolution and increase wallet share through personalized, AI-augmented banking customer experiences.
- Bring together disparate data sources for a holistic customer view, and facilitate real-time insights and proactive engagement.
- Personalize and improve the banking customer experience across all digital channels with powerful AI tools and capabilities.
- Enable omnichannel engagement and intelligent self-service while personalizing and safeguarding customer interactions.
- Improve efficiency and empower bankers with the right banking solutions, cloud tools, data, and insights.
- Streamline collaborative processes across organizational boundaries and centralize access to key resources and tools.
- Facilitate real-time employee engagement and live events with a suite of modern communication tools.
- Foster inclusion and wellbeing by optimizing work-life integration through data-driven insights.
- Reduce infrastructure costs, empower risk teams to model hyperscale scenarios, and respond to markets with agility.
- Enhance risk insights, empower the business with data-driven decision-making, and improve reaction time.
- Meet current and prepare for future regulatory requirements through cloud-based efficiencies.
- Improve defenses against money laundering, fraud, and cyber threats—protecting your business, your customers, and your brand.
- Improve time to market, serve clients better insights from the core, and build new banking products for today’s real-time economy.
- Improve agility and increase efficiency while enabling customer-centric payment and banking solutions.
- Introduce new products faster and better serve clients with deeper insights from data flows.
- Transform working capital products with data insights and benefit from predictive analytics based on historical flows.
SECURITY AND COMPLIANCE
Build on a trusted cloud
Mitigate risk and unlock business value on a foundation of intelligence, security, and compliance. You’ll be able to:
- Meet compliance requirements.
- Strengthen security and privacy.
- Foster resilience and transparency.
CUSTOMER STORIES
Banking transformed
PARTNER SOLUTIONS
Explore more banking solutions
Discover financial services and banking offerings from the Microsoft partner ecosystem.
PRODUCTS
Discover Microsoft products
Explore products and solutions built on a highly-secure, compliant platform—the Microsoft Cloud.
Meet compliance requirements
Learn about Microsoft's commitment to support the Digital Operational Resilience ACT (DORA).
Discover valuable resources
E-book
• June 2023
Banking on AI
Banking transformation has accelerated in recent years, and now generative AI is creating another wave of innovation.
E-book
• March 2023
Empowering your banking employees to thrive
Webinar
• June 2023
Create a more productive, rewarding environment for bank employees
White paper
• August 2023
Banks worldwide give five reasons to move to the cloud now
NEXT STEPS
Achieve more in banking
Microsoft AI
Committed to advancing responsible AI
Microsoft is empowering responsible AI practices through governance, policy, and research.
Compliance
Compliance Program for Microsoft Cloud
Connect with subject-matter experts to support your risk, audit, and compliance teams and accelerate your cloud adoption.
Read our compliance documentation and visit the Trust Center to learn more about Microsoft’s commitments to financial services compliance, data protection, and privacy. Learn more about DORA compliance here.
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