Blunt feedback from stakeholders? Respond with emotional intelligence using these practical tips.
Emotional Intelligence
Perspectives from experts about the questions that matter in Emotional Intelligence
Updates
-
Dealing with a disruptive colleague during presentations? Learn how to maintain your composure and assertiveness with these tips.
Dealing with a disruptive colleague during presentations. Can you maintain your composure and assertiveness?
Emotional Intelligence on LinkedIn
-
Establishing trust with a new team member involves patience, empathy, and communication. Here’s how you can do it effectively.
You're faced with a guarded new team member. How can you establish trust effectively?
Emotional Intelligence on LinkedIn
-
Overwhelmed team member? Here’s how to help them manage their workload effectively.
Your team member is drowning in tasks. How can you help them stay afloat?
Emotional Intelligence on LinkedIn
-
Handling customer complaints with empathy is key to maintaining trust and turning situations around.
You're faced with a challenging customer complaint. How do you show empathy in your response?
Emotional Intelligence on LinkedIn
-
Negotiation curveballs? Stay calm and use these strategies to adapt and succeed.
Your client throws a curveball in negotiations. How do you adapt and still reach a successful outcome?
Emotional Intelligence on LinkedIn
-
A new team member feels isolated? Use emotional intelligence to integrate them into the team with these effective strategies.
A new team member feels isolated and disconnected. How can you use emotional intelligence to help?
Emotional Intelligence on LinkedIn
-
Dealing with an upset client? Use these emotional intelligence tips to turn the situation around.
A client is upset with your service. How do you handle it with emotional intelligence?
Emotional Intelligence on LinkedIn
-
When clients aren't happy, here's how to listen, apologize, and solve
Your client expresses dissatisfaction with your service. How can you handle their emotions effectively?
Emotional Intelligence on LinkedIn
-
Client misunderstandings? Use emotional intelligence to resolve concerns and build stronger relationships.
A client's concerns stem from a misunderstanding. How can you address them effectively?
Emotional Intelligence on LinkedIn