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514 results for Technical Support in Atlanta, GA
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Danielle McAllister, MBA
Providing services: Cybersecurity, Network Support, Customer Support, Technical Support
Atlanta, GA
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William Fisher
Providing services: Team Building, Leadership Development, Telecommunications, Backup & Recovery Systems, Cybersecurity, IT Consulting, Customer Support, Technical Support, Research Skills, Virtual Assistance
Atlanta, GA
Summary: As a customer experience-focused professional with a robust background in customer service, technical support, and call center management, I excel in delivering exceptional service while fostering strong relationships with customers. My experience as an Executive Relations Manager at EarthLink showcased my expertise in team leadership and customer satisfaction strategies. I pride myself on being an excellent communicator and creative problem solver with a strong focus on integrity, efficiency, and customer-centric solutions. During my tenure at EarthLink, I honed my skills in managing and overseeing a team of advisors, implementing performance and quality policies, and utilizing innovative strategies to handle escalated customer interactions. By analyzing data and proposing procedural improvements, I significantly enhanced efficiency and accuracy within the team. Notable achievements include boosting customer satisfaction through refined response strategies and optimizing call center efficiency by implementing real-time queue management. My role as a T2 Customer Support Advisor at Apple Inc. further solidified my capabilities in multitasking, collaboration, and customer relationship management. I actively engaged with 50 customers daily, addressing concerns, analyzing feedback, and continuously educating myself on technical knowledge to provide top-tier service. Additionally, my experience at AT&T and Verizon Wireless underscores my ability to drive sales results, enhance customer service, and lead teams efficiently. With core competencies in active listening, conflict resolution, adaptability, and cross-functional leadership, I bring a diverse skill set to any organization. My educational background includes an Associate of Sciences from reputable institutions like The College At Brockport and Monroe Community College, reflecting my commitment to continuous learning and professional development. I am excited about the opportunity to leverage my expertise and passion for customer service in a dynamic and forward-thinking organization. My track record of success in enhancing customer experiences, improving team dynamics, and driving results sets me apart as a valuable asset to any team. Let's connect and explore how my skills and experiences align with the needs of your organization.
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Brooke Bowman
Providing services: Accounting, Data Entry, Administrative Assistance, Customer Support, File Management, Technical Support
United States
Summary: I'm a 2020 graduate from GSU. I have several years of customer service experience during my College years like O'Charley's, Arby's and Taco Mac to name a few. I was also a part of club called BrainSignal at GSU. We created a safe space for people affected by brain injury. I headed Peer Support; assisted in writing position guidelines for the club; helped with record keeping and trained members. As of now, I have acquired a Google IT Support Professional Certificate and began my SQL learning. I'm currently looking for a position in Healthcare Tech, but I am open to all industries. The opportunities I most interested in are: Helpdesk, IT Support or Customer Support Specialist. I am interested in learning how to troubleshoot companies' SaaS.
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Shay L.
Providing services: IT Consulting, Cybersecurity, Technical Support, Information Management, Information Security, Project Management
Atlanta, GA
Summary: As an IS consultant with a demonstrated history of working in the real estate industry, my goal is to implement, educate and support entry-level to corporate team members. I analyze and identify business needs from a technology perspective. I implement new information systems and create resources to increase confidence and success in individual roles and improve business processes as a whole. Improving employee effectiveness, and ultimately driving business forward.
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Nathan F.
Providing services: Administrative Assistance, Customer Service, Data Entry, Personal Assistance, Research Skills, Technical Support, Typing
Atlanta, GA
Summary: Highly motivated professional with a newly acquired CDL A license, seeking opportunities in administrative or driving roles. Demonstrates exceptional organizational skills, attention to detail, and a strong work ethic. Skilled in managing schedules, maintaining records, and ensuring operational efficiency. Eager to apply a combination of administrative expertise and newly developed driving qualifications to contribute to a dynamic team. Known for reliability, adaptability, and a commitment to excellence in every task.
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Antionette Anfield
Providing services: Corporate Training, Telecommunications, Health Insurance, Writing, Administrative Assistance, Customer Support, Data Entry, Filing, Technical Support, Virtual Assistance
Atlanta, GA
Summary: Experience in customer service, coaching and development and problem solving. Expert knowledge in Commercial, Medicare, and Medi-caid plans, benefits, claims, and denials.
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Kyllia Terry
Providing services: Telecommunications, Computer Networking, Backup & Recovery Systems, Data Entry, Technical Support
Atlanta, GA
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Von Johnson
Providing services: 3D Design, Customer Service, Customer Support, Technical Support, Backup & Recovery Systems
Atlanta, GA
Summary: Objective: To secure a position within a company that has growth opportunities, coupled with being deeply rooted within the community I work with, and serve. I am also looking for a company with upward mobility as I work to be a value added associate in a professional and positive work environment that values hard work.
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Madia Sayonkon
Providing services: Administrative Assistance, Appointment Scheduling, Customer Service, Customer Support, Personal Assistance, Technical Support
Atlanta, GA
Summary: • 9 years of customer service experience. • 2 years in leader ship positions including: teacher assistant. • 14 months of supervising • Proficient in Microsoft office • Family accountant • Cash handling • Tech Savvy • Communications • sales management • creating and organization • Assisting • Proficient phone etiquette