United Nations’ Sustainable Development Goal 5: Gender equality @ Airtel – an introspection
Author: Shivani Maudgal Datta, VP ESG & Compliance Management, Bharti Airtel Limited
Recently, had the honour and privilege to participate as a member of the core committee[1] and panelist at the 7th United Nations Global Compact Network India Gender Equality Summit 2024[2] under the theme “Inclusive Horizons: Integrating Gender Equality across SDGs” on April 26th, 2024 at Delhi.
In a lively and engaging session covering the theme of “Breaking Barriers: Technology, Innovation, and Inclusion for a Gender equal Future”, I introspected the power of our digital connect and how it is key to bridging the Societal, Distance, and Gender (SDG) divide. The panel discussion offered the opportunity to hear from senior industry colleagues. We each shared experiences of our corporate belief and engagement in promoting gender inclusion and equality.
Acknowledgment of the gendered society we are part of, and how it has financially impacted women’s employment and earning potential has already been brought out in the 2023 Nobel winning economic research by Claudia Goldin[3].
To beat the gender divide, and especially to attract STEM female talent, we have crafted programs like SheCodes[4]– a coding hackathon to motivate and identify young women engineers. We also offer mentored internships to young women engineering graduates, with employment at our engineering centers on completion. These efforts have resulted in improving the representation of women in STEM roles.
We understand education is a key enabler for bridging the social divide, and educational decisions made at a young age, dictate career over the lifetime. Thus, the Bharti Airtel Foundation[5] provides free quality education to underprivileged children with a special focus on girl child education, in rural pockets of India. The schools are equipped with technology driven set ups such as digital classes, robotic labs, Language labs, tablabs, etc for encouraging STEM and enhanced learning. Girls, who comprise more than 51% of the student populace, are encouraged to take on leadership roles like class monitors to motivate and build confidence!
By offering the power of digital connection to the remotest corners through affordable access to the internet and mobile, the telecom industry is indeed well positioned to address the social, distance, gender divide – a target covered under the United Nation’s Sustainable Development Goals.
The Outcome Report from the Gender Equality Summit 2024 is live and available here.
SOURCES:
[4] https://timesofindia.indiatimes.com/business/india-business/airtel-techgig-concludeshecodes-hackathon-to-empower-female-tech-talent/articleshow/109970494.cms; https://www.techgig.com/hackathon/airtel-network-ytl
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3dSubject: Complaint Regarding Unexpected Data Consumption Dear Airtel [Telecommunications Provider ], This Message is to formally complain about the unexpected and rapid depletion of my mobile data. I recently purchased an annual data pack of 24GB, which I expected to last for 365 days. However, the data was completely consumed within 10-15 days, which is significantly faster than my normal usage. I have reviewed my recent data usage history and confirmed that my daily consumption has consistently been below 500MB. My monthly data usage, as per my phone's records, has also been well below 1GB. I have contacted customer care regarding this issue. While they were able to access my data usage records for the past seven days, they were unable to provide a satisfactory resolution. Given that I paid a significant amount for this annual data pack, I am extremely dissatisfied with this unexpected data depletion. I request that you investigate this issue thoroughly and take appropriate action to rectify the situation. I look forward to your prompt attention to this matter. Sincerely Shashwat Sharma
What are they discussing in these conferences.. i guess how to fool the customers 😄 Entire airtel management team is full of pigs
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3wThey will never listen your resolution, i did more than 100 time complaint for DND and still receiving call
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4wDear Ma'am request your intervention pls. Pls find the customer Id.20010870472.. Have taken wifi ( Airtel Fiber) deposition of Rs.500 on 6th July 2023. Your executive has confirmed , deposition of Rs.500 will be refunded after returning the router . 14th Sept 24 has requested for shifting for another location..After 11 days followed up I came to know that area is non feasible. I have sent mail as well as contacted to customer care for returning the router. But in vain only getting your address is wrongly captured or will collect soon. Their main intention was waiting until the bill generation of Rs.285. First your customer care team denied to taking deposition fund , after sharing payment receipt then I was informed that the amt was taken for wifi activation charges which I never being informed. Getting repeatedly call from your collection team who is only concerned for router collection . My request you to pls adjust my outstanding against deposition fund & send a written confmation that there is no outstanding. Refund my Excess fund in return of router. Hope will get early resolution.
Software Engineer
4wBed services committed for new connection today 3pm then engineer rescheduled my connection form 3 pm to 7 pm and no one is taking responsibility for my connection no one is picking call