Who wins more deals?
salesperson #1:
Is a generalist. No expertise in any one industry
Wins business because he is the cheapest option
Quotes the coverage based solely on your current coverage.
Contacts you 30 days before the renewal and you don’t hear from them the rest of the year
In my experience in the insurance industry, this is the most common salesperson's practices. This type of salesperson can end up making a career and even a nice lifestyle by doing the least amount for their customers.
Salesperson #2:
Is an industry specialist. Focuses on ensuring 1 specific industry
Will not “Shop” business looking for cheap insurance.
Audits the companies exposures on an annual basis to make sure the insurance coverage is correct
Is part of your risk management, you meet quarterly to review claims, coverage, exposures, contracts, audits, etc.
Salesperson #2 does require more work, but the rewards are unlimited. This type of approach creates longer relationships with clients. Clients place more lines of coverage with you, they are your best referral sources, they are usually less maintenance, they value your input, and at the end of the day, they are much less likely to cause you burnout!
It’s easy to be salesperson #1, but if you want real results and longevity, you better be planning to be more like salesperson #2.
Go from 𝗣𝗥𝗢crastinating to 𝗣𝗥𝗢ductive in 4 Steps | Time Management Consultant for Small Business Owners
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