Vorne Industries’ Post

Ding, beep, ring… How often are you overwhelmed by notifications and interruptions? There is an overwhelming urge and tendency of people, when given the opportunity, to generate far too many alerts and notifications. This is a very significant real-world problem. All it does is train your team to ignore the alerts and notifications. Remember - If everything is important, nothing is important! Rather than setting: -Low alert thresholds -For dozens of scenarios -That notify just about every team member Choose only a few really, really important scenarios to trigger alerts, and only alert team members directly responsible for getting things back on track. In other words, carefully craft a chain of escalation. For example, downtime is easily the largest source of lost production time for manufacturers. It is critical to set alerts for downtime to help ensure the line gets back up and running as quickly as possible. To that end, we recommend that you: -Provide a clear visual to operators when the line goes down -Only alert supervisors if the line stays down  -Only escalate to managers if the line stays down for an extended period of time This will ensure alerts are taken seriously at your company and help foster a culture of action and accountability! #manufacturing #continuousimprovement #processimprovement

  • Illustration of a chain of escalation in which an operator is immediately notified of a down event, a line supervisor is notified after 5 minutes, an area manager is notified after 20 minutes, and a plant manager is notified after one hour.
Eli Latak, MBB

Operational Excellence / Leading Smart Manufacturing 4.0 /Process Improvement/Change Management/OEE Implementation/QMS Implementation

7mo
Marcos R. Pilotto

Especialista OEE, Visual Factory, Cadeia de Ajuda e Melhoria Contínua

7mo

Cadeia de ajuda de forma eficaz!

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